Customer Ratings & Reviews
- Model:
- FFUE2022AF
- SKU:
- 6605219
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
GREAT SERVICE AND GREAT PRICE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We searched on line for an upright freezer in the Best Buy website. We found a 20.0 cu ft freezer for a good price at said location. We called and got the information we requested and thereby purchased the freezer. The freezer was delivered as promised. The delivery was excellent and the persons delivering it were very proffesional and careful. We highly recommend BEST BUY.
I would recommend this to a friendFantastic freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great upright freezer. Door seals tight. Lots of room.
I would recommend this to a friendGreat freezer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift for my daughter. It is big and exactly what I was looking for. If I was looking to buy myself a new freezer right now, this is the one I would pick for myself.
I would recommend this to a friendGreat fit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has so much room. It fits in the garage so nicely. Runs super quiet. Love that. So far so good
I would recommend this to a friendDead Just After Warraty Expired.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The alarm of death and flashing green light let us know something was wrong with our freezer. After trying the power off reset procedure several times and cleaning the dust off of the coils in the back, we ended up calling an appliance repair man. We had tried calling Frigidaire customer service but after cycling through the automated system, we were told that due to heavy call volume they could not take our call and promptly hung up. Heavy call volume ?? There must be a reason for that. Try calling their number and watch what happens. Anyway, less than a month after our 12 month warranty expired, the compressor has failed. A closed system which will cost half of what a new freezer would cost. We should have paid attention to the weird noises the freezer was making along the way but just assumed that was normal. Apparently not.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, MiltonH! We are disheartened to learn that this has been your experience with our brand and customer service. We understand that no number of words can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. We would like to learn more about your concerns to see how we can help. At your convenience, you can contact us by live chat by going to www.frigidaire.com, and our experts will be happy to assist. -Rox
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the space , and how it locks once you close it . Have to wait for a little bit to reopen again . Great feature as if you forgot to close it all the way , the light doesn’t come on
I would recommend this to a friendGreat freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer, lots of storage for all sorts of food. The door sensor is an awesome feature
I would recommend this to a friendBrand response from Curtis International Ltd.
Posted .Hello, we appreciate your feedback with for your recent experience with the freezer. We hope to continue to be able to provide you and others with new and exciting products.
Stand up Deep Freeze
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great stand up deep freeze we are replacing a 15 year old Frigidaire with this newer model
I would recommend this to a friendGo big or go home
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and storage options. Gets cold quickly. So big we still haven't filled it. Love it and loved the price.
I would recommend this to a friendupright freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.recent purchase really like it so far helps keep everything organized
I would recommend this to a friendFrigidaire review a trusted name in cooling!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastic!!! Has plenty of room inside very nice shelves in door and freezer!!!!!
I would recommend this to a friendHighly recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we love it. We can find everything. perfect shelves
I would recommend this to a friendUpright freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the upright freezer, the space in it is awesome.
I would recommend this to a friendEfficiency
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit needs three more shelves in order to organize it. There is spots for them to be but, the manufacturer wants the consumer to pay extra for it. Seems to me that if you would let the consumer make up their mind, weather to use all the shelves, it would allow the unit to work more efficiently being able to spread the load allowing the items inside to freeze more effectively, because your not stacking warm products on frozen
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you so much for taking the time to leave us feedback. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
Poor Service, poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died a little over a year. Paid for 5 year warranty. They claimed they had no service people and wanted ME to find someone to service the freezer, pay them and they would reimburse me within reason. I laughed. Told them that was their job that I paid them for. If I knew that I would have bought warranty directly from mfg, and advising if they couldnt repair to replace, After insisting for several minutes and telling them to get supervisor they agreed to send me a 'gift card' for price. I advised them I fully paid this and would NOT accept a 'gift card'. And since they could not replace I was therefore forced to shop around. They then agreed to mail me a check. Oh, and I had to 'ask' @ spoiled food, to find there was a process to get reimbursed for that. Bye bye HD.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. This is not the ownership experience we would want for you, and we can understand your disappointment. We never want to see our family unhappy with their investment. We would love the opportunity to try and make things right. Should you need please contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
Stand up ge freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freeze is perfect...arrived perfect and the delivery team was very good and informative
I would recommend this to a friendLove it!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, large interior and low energy usage!
I would recommend this to a friendDon't buy, Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this. Mine stopped working after less than 18 months and the manufacturer's is only 1 year. My friend bought the same thing, it stopped working in less than a year and the manufacturer replaced it. This freezer is of poor quality
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi ErnestA,
Oh no! Thank you for bringing this up to our attention, please know that we take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. Here's what we're going to do, Let's discuss the issue that you're having by contacting us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
freezer erros out and stops cooling every 4-6 mont
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.freezer erros out and stops cooling every 4-6 months. ruining a freezer worth of food. other 2 freezer in same garage don't ahve this problem.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, bobd! We are very grateful that you took the time to let us know about this and for your review.
I understand that you are disappointed and sincerely regret that this has been your experience with your new upright freezer in such a short period of time. Rest assured that we will work hard to provide products of excellent quality, and we take note of your feedback. We recognize that right now, no number of words may change your opinions however, we will make every effort to increase your future exposure to our brand and products.
Customer care is a big deal, and it is important to me that you have access to the best available. For any help needed, please do not hesitate to connect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
Came damage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Someone was suppose to call me to take money off because it came damage
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Jennifer. We feel terrible to hear that the appliance you receive is damage. We always make sure that all appliances are new and not touched before deliveries. If you have some questions, you can contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. - Ruth
