The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 127 reviews
Rated 5 out of 5 stars
Good buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with my purchase of this brand and model
Hi, Cassidy! Please be assured that we strive to produce high-quality products, and your feedback is not overlooked. We are sorry your experience didn’t match your expectations with your Frigidaire - 3.9 Cu. Ft. Top Load Washer and 5.5 Cu. Ft. Electric Dryer Laundry Center. We're here to help.
Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Rated 5 out of 5 stars
Stackable washer dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product washes good drys good would recommend
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not fill beyond half. Has never delivered anything but cold water. Does not get clothes very clean. I miss my old top loading agitator, this is Not it! I think this may are an installation issue, but Best Buy is not responding! NOT happy
Thank you for stopping by to share your feedback with us. We understand your frustration! It sounds like there could be a few issues at play. First, if your washer isn't filling with water, please check the height of the drain hose standpipe. It should be a minimum of 33 inches (84 cm) high to prevent siphoning. If you're specifically having trouble with hot water, consider these factors:
1. Ensure your hot water heater is set to at least 120°F (50°C). You can measure the temperature at a nearby faucet using a candy or meat thermometer. 2. If you’re using hot water elsewhere in the house, it might be impacting your washer’s ability to fill with hot water. Try to avoid using hot water at the same time.
If the washer isn’t filling beyond half, or if it consistently delivers only cold water, it could indeed point to an installation issue. If Best Buy isn’t responding, you might want to connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist. -Yhano
Rated 1 out of 5 stars
Piece of crap
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Motor on the dryer broke right after the 2 years after the warranty expired.
Hi Lynne! We’re very sorry to hear about your dryer motor failing just after the warranty expired. We understand how frustrating it is when a major component stops working so soon, especially after you’ve relied on the appliance for daily use. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Rated 5 out of 5 stars
Great washer and dryer set
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it. It's for my dad who is a sent citizen and now he can do his own laundry
This reviewer received promo considerations or sweepstakes entry for writing a review.
after a month or two the dry fell off its bearing and would not rotate, had to have a repair man fix it. after about a year and half the washer broke and no longer rotates laundry
Hi Jared. We’re sorry to hear about the issues you’ve experienced with both your dryer and washer. We understand how frustrating it is to need multiple repairs within such a short time. We’d like to review your case and see how we can assist you. Please connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
Rated 1 out of 5 stars
DRYER
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchase this machine on 10/2020, I had nothing but trouble with the dryer it had a problem with the motherboard they replaced that and to this date, dryer still not working, washer works fine it took over 6 weeks to be delivered
Hi there. Thank you for reaching out. We hear your voice and appreciate that you've taken your time to share your feedback. Striving to be the best home appliance company in North America, we do value your opinion. We regret to hear that your ownership thus far has not been satisfactory. This is absolutely not the experience we wish upon any of our consumers. Please feel free to reach out to us directly at us 800-374-4432, Mon-Fri 8:30am - 8pm Est. We’d love to help! – Christy
Rated 1 out of 5 stars
Horrible quality
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Broke down in 20 months. Main control board. To fix it would cost $900 literally almost the cost of the machine. Both Frigidaire and Best Buy warranties are useless
Hi MajaL, we apologize that this has been your experience with your Frigidaire Electric Washer/Dryer Laundry Center - 3.9 Cu. Ft. Washer and 5.5 Cu. Ft. Dryer FLCE7522AW. This is not the experience we want for new owners such as yourself. We recommend reaching out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday - Friday, 8:30 am - 8 pm EST. - Maico
Rated 5 out of 5 stars
washer and dryer for our unit
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good washer dryer. It was just what we needed, a good size, versatile for small spaces.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product arrived and when used for the first time clothes weren't spun out. Called Best Buy and technician couldn't get here for several days. Asked to replace and was given a delivery date of over 2 weeks out. Returned the item and bought another brand from another store.
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Rated 5 out of 5 stars
Wonderful Washer/Dryer combo
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful washer and dryer. My previous GE washer/dryer only lasted for 1year and 11 months. What a piece of junk. I am a Best Buy Total Tech member and I was very happy to learn that I get an extra year in warranty protection with Geek Squad. Thank you, Best Buy!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not much to say. Luck of the draw. Went to use it for the first time and died. Did not finish wash and lid is now locked. Waiting on new MB, not knowing on how long it will take. We will see how good Frigidaire servers is.
Oh no! We're truly sorry for your experience. We're glad to know that you have made contact with us to start the process of having this matter resolved. Should you need additional assistance, please don't hesitate to chat with us live on our branded page Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Rated 1 out of 5 stars
review washer/dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
our first attempt to run one small load of laundry resulted in several "balance load" alerts. We were unable to simply rinse, spin and drain that load to start again. Very dissatisfied.
Hello, Alda We're sorry your first load was not pleasant. When running a small load ensure to distribute the items evenly in the drum to keep the load balanced. Should you have additional questions call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Rated 1 out of 5 stars
Horrible BestBuy Experience!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product became defective shortly after it was installed by BestBuy. And then BestBuy refused to repair the product. Terrible service.
We're so sorry to see you feel this way about your laundry center. Please be informed that we do not aim to provide customers with an experience like this. If you'd like to give us the chance, we'd love to have the chance to find out more about your problems so we can help you in the best way possible. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Angel
Rated 1 out of 5 stars
Not happy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If it worked i am sure it would be nice.i am still waiting to get the replacement.
Hello, Ahmeed! Thank you for sharing your concerns with us. We are sorry to hear that your appliance arrived in this manner. We are her should you need further assistance. Please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Rated 5 out of 5 stars
Washer / Dryer combo working well
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have only done a few loads but so far everthing is working well. I wish manual said how long each washer and dryer cycle is. Also people were right in that if you have short arms getting to the bottom of the washer could be challenging. the installation was flawless. The delivery people were very professional and nice.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The wash cycles go for a long time! Other than that this is a good machine that gets the dirt out and spins the clothes very dry. I have not had an occasion to use the dryer yet.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This washer dryer unit was Easy to operate and did a good job. Unfortunately the hurricane wiped out my downstairs apartment with washer dryer so I did not use it very long. I have a new identical unit ordered now from the same vendor as I felt it was a good choice. I found the control panel a little confusing at first believe in the sequence improperly