Customer Ratings & Reviews
- Model:
- FHPC102AC1
- SKU:
- 12373881
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Great Portable AC buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Cools great! No problems with set up! Keeps a large room cool!! Purchasing a 2nd one for a rental.
I would recommend this to a friendGood air conditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first unit delivered was damaged and had to be returned. But the replacement unit was ok and seems to work well.
I would recommend this to a friendChilling relief
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A true relief. A/C in house was not performing well. Picked up this portable wonder and it made it much more bearable.
I would recommend this to a friendBEST AIR CON FOR HOT DAYS
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great air-con.The fan works great. We connected it to the window and have had no issues.
I would recommend this to a friendDo Not Purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this unit at the end of May last year. It was used sparingly as supplemental air conditioning in a spare bedroom for guests in the upstairs of our home for four months. When we tried to use it again this weekend, we found it will not cool as the compressor will not kick on. It is outside of the 1 year purchase date warranty so Best Buy will not repair or replace it. Very disappointing to get such little use out of something and then just have to throw it away.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, RyanD, we apologize that this has been your experience with your appliance in such a short time. This is not the experience we want for new owners such as yourself. We recommend reaching out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday-Friday, 8:30 am - 8 pm EST. - Maico
works great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just as expected. You can hear it but it isnt bothersome, more soothing
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own this item for 2 months. It's not bad at all for now.
I would recommend this to a friendportable air conditioner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great air conditioner! It's not loud, cools a room instantly. I would definitely recommend this product.
I would recommend this to a friendGreat unit worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a supplement for my crappy central air conditioner for my sons room and this thing is great. No water to empty, no condensation.
I would recommend this to a friendOops!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yikes where do I begin. Lets start with the wondow kit. The window kit it comes with would only maybe work for the smallest window in the world. Oops! You will assuredly need more foam strips. Once you have gone back out and purchased everything for the window kit, you’ll learn that the exhaust hose connecter does not fir the hose. Oops! Hopefully you have duct tape on hand. I will consider revising my review if I ever get this product installed.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello there. We're sorry to hear that you feel this way. We understand the need to have your unit installed properly. We hope you understand that there are some designs and features that are perfectly made for each model. However, Frigidaire is always here to offer help. Please don't hesitate to contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
Get it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazingly in my bedroom. Looks clean and sleek. Exactly what I needed for these warmer summers.
I would recommend this to a friendGreat Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for small apartments. You can sleep with the noise and it has a timer to turn off by itself.
I would recommend this to a friendBest Portable Room AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item works great! We have this AC unit in our master bedroom and keeps it cold throughout the day.
I would recommend this to a friendI must have gotten a dud.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The AC unit has significantly decreased in quality after just 1 year—the air is no longer cold, nor even cool. The location and placement are identical to the year prior. All recommendations have been followed to no avail. It was just days out of warranty by the time I went to reinstall it this year. I recommend an LG!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your experience, and we’re truly sorry to hear that your AC unit has declined in performance after just one year. That’s certainly not the reliability we aim to provide, especially when all usage and maintenance recommendations have been followed.
We understand how frustrating it is to face this kind of issue just outside the warranty window. While we know that doesn’t make the situation easier, we’d still like to help, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Portable AC
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this in May of this year by October the unit started making loud noises. Called company directly they been giving me run arounds for over a month now. Said they replacing unit all approved and will get it within 7 days. Called after 8 days told me to keep waiting dont know what is the delay. Waited 8 days again and called today told me that my unit was shipped to wrong place. Never send me a tracking nothing. First customer service told me they have tracking then 10 mins later they didnt have it. The product was good when it worked but customer service is a nightmare. They send me an email to extend my warranty but cant send me an email on whats going on with my case. Probably last product I got from this company.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Airpods! We’re sorry to learn about your experience with our customer service and that our brand was less than satisfactory, we understand our support team is in the process of resolving your concerns. In the event, they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
DO NOT BUY FRIGIDAIRE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this AC and wasn't able to install it for a few days, but when I did it was BROKEN. The compressor is making a horrible and abnormal rattling sound, like there are components loose on the inside. This item was damaged when it left the factory. Their customer support is HORRIBLE. I called them and submitted a warranty claim because it was outside of the best buy return window. Their warranty department denied the claim saying that it's within the best buy return window (which it isn't). After wasting hours of time on the phone with various customer service representatives, I'm literally stuck. Their support team was offensive and insulting by suggesting that I should've "tested" it before buying, which is absolutely absurd since I bought it online. They claim that there is no way to get in touch with their "back office"--they are the ones who decide on the warranty claims and apparently can't be contacted. AVOID FRIGIDAIRE!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, DanielS! Thank you for making time to provide us with your feedback. We understand that there are no number of words that can change your views and experience at this time. We wish we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Customer care is a big deal and it is important to me that you have access to the best available. When time permits, please connect with us via Live Chat [https://www.frigidaire.com/en/contact-us] or call us by phone at 1-800-374-4432, Monday-Friday, 8:30am-8:00pm EST, and we will be happy to assist you with the loud noise issue on the fridge. ~Juan
Frigidaire - 3-in-1 Portable Room Air Conditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been running this for almost a month in cool mode and so far all is well with it.
I would recommend this to a frienddr.b.cajun
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit does exactly what the description says it will do. I recommend this product.
I would recommend this to a friendAir purifier is amazing for clean air!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing. I wake up every morning now not all stuffed up!! Highly recommend!
I would recommend this to a friendAC
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected,I would purchase it gain without hesitation
I would recommend this to a friend
