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Customer reviews

Rating 4.3 out of 5 stars with 170 reviews

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    Rating 4.5 out of 5 stars

  • Ease of Cleaning

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 170 reviews
  • Rated 5 out of 5 stars

    Saved A Ton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range at a great price! Thank you Best Buy for such a great sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful stove !!! Well constructed and made the kitchen complete!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time. Great communication with driver and customer service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product. After only a couple of weeks we started to get a heavy gas smell on the initial startup of the oven. After 3 months and 3 visits from the company repair tech’s we decided to pay out of pocket another $500 to a private repair company in order to have the correct parts replaced. The warranty with frigidaire is worthless.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Matt, we apologize that this has been your experience with your appliance and service in such a short time. This is not the experience we want for new owners such as yourself. We would be happy to see how we can help with this. Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire - 5.1 Cu. Ft Freestanding Gas Range. We're here to help.

      Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico Frigidaire

  • Rated 5 out of 5 stars

    Such a Nice and beautiful Oven/Stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it has five burners. Easy operation of the oven. Beautiful finish.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    New stove

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the stove in September, 2025 and the oven is not working. Its hard to navigate site to schedule service.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We’re very sorry to hear about the issues you’re experiencing with your oven, Mike. We understand how frustrating it can be when a new appliance isn’t working as expected and scheduling service feels difficult. For further assistance, please reach out to us through Live Chat at Frigidaire.com
      or call us directly at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. Our team will be happy to help you schedule service and get your stove back to working order as quickly as possible. - Maria Frigidaire

  • Rated 4 out of 5 stars

    GOOD BUY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good but occasionally the oven shuts off on its own. Not sure its deal but if it continues to happen, I'll have to get it repaired

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from the brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it , the brand new unit have make gas leak in oven, it almost burn my hair and expose the house , just pass 15 days and first use in oven and can’t return to Best Buy and warranty service is horrible from manufacturers and have token 3 days off to complement their schedule and still not able to fix it and still pending of new parts as delay and executed . They can’t replace the new unit to save all of people time and money, they claim that have to gone thought all of procedure to qualify to replacement , almost 3 months without the oven for holiday

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We are very sorry to hear about your experience and understand how serious and stressful this situation must be. A gas leak is a safety concern, and we strongly encourage you to ensure your appliance is turned off and your home is safe. Please contact Frigidaire customer support via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

      Best Regards  

      -Christian Frigidaire

  • Rated 5 out of 5 stars

    Stove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good everything went well with the delivery

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gas smell from oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad gas smell from the oven.Even after 10 uses.Neighbor called fire dept. Tech coming on 11/3/25 to check it out. Terrible.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, Valerie, I want to sincerely apologize for the experience you’ve had with your Frigidaire oven. Smelling gas after multiple uses is extremely concerning, and I completely understand how stressful and alarming this must be, especially with the fire department being involved. Your safety is our top priority, and you should never have to face this situation.

      I’m glad to hear that a technician is scheduled to check the oven on 11/3/25. Please ensure you follow all safety precautions in the meantime, and if you smell gas at any point, evacuate the area and contact your local authorities immediately.

      If you need further support before or after the service appointment, our Customer Support team is available at 1-800-374-4432, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are committed to ensuring this issue is addressed safely and thoroughly.

      Again, I deeply apologize for the stress and concern this situation has caused, and I appreciate you bringing it to our attention. - Maico Frigidaire

  • Rated 5 out of 5 stars

    love stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    customer service is really helpful, first time doesn't work, called need to return and buy again, they are helpful what package need to purchase. i love using stove.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Should not have trouble with a new purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven gives off gas smell when using had service come out once already and its still doing it.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for letting us know. We’re very sorry to hear you’re still experiencing a gas smell when using the oven—your safety and peace of mind are extremely important to us. Since the issue continued even after a service visit, we want to make sure this is addressed properly. Please reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris Frigidaire

  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. Just getting back into house from Hurricane Beryl damage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hazardous, Unsafe. Don’t buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UNSAFE ! Only 2 of the 4 oven burners worked. It was leaking gas.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Carmelita, thank you for reaching out and sharing your experience. We completely understand how alarming and unsafe it must have been to encounter a gas leak and malfunctioning burners. Your safety is our top priority, and we sincerely apologize for this serious issue.

      We strongly encourage you to immediately stop using the oven and contact our Customer Support team for guidance on next steps, including arranging service or a replacement to ensure the unit is safe to use.

      If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach us by dialing 1-800-374-4432. Our support team is available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

      Thank you for bringing this to our attention, and we are committed to helping resolve this issue safely and promptly. - Maico Frigidaire

  • Rated 5 out of 5 stars

    Fabulous Stove

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridgidaire makes great products and this stove and oven is the best looking we found

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire Stove gas range of choice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far best value for money, I have gone true May-Tag, whirlpool the works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gas Range

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No scratches or dents, it came in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    freestanding range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, oven heats quickly. Nice and spacious.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad components

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking stove some poor quality components. The regulator threads stripped out immediately customer service refused to help or provide replacement.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We are sorry to know about your experience, JavierA. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. We highly encourage you to reach out to us to know more about your situation and for us to provide further help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Yhano Frigidaire

  • Rated 1 out of 5 stars

    Leaking gas- junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than 2 months old and it is leaking gas. Have already scheduled a service call with Frigidaire and was told that it “should be covered”. Junk

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi TaraN, we’re very sorry to hear about the issue with your Frigidaire fridge, model #FCRG3052BS. We understand that it’s less than two months old and is leaking gas, which is certainly concerning. Since you’ve already scheduled a service call, that’s the best next step, and the technician will confirm coverage and necessary repairs.

      For basic troubleshooting, ensure the fridge is unplugged until the service appointment to prevent any safety hazards. Avoid attempting to move or operate the unit while the leak is present.

      For any updates or further assistance, you can reach us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. - Reed Frigidaire