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Frigidaire - 50-Pint Dehumidifier - White-Front_Standard

Frigidaire - 50-Pint Dehumidifier - White

Model: FFAD5033R1SKU: 3264002

Customer rating

Rating 4.6 out of 5 stars with 1514 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    No rattles!

    Posted
    KeithCharles
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My ten year old Gold Star 50 pint finally died and I went and I picked this one up. I really like it. Impressive fit and finish and NO rattles or buzzing. I set it on 40% and it will run until the room gets down to 35%, then the compressor will cycle off and the fan will continue to run for 3 minutes to dry out the evaporator coil and then it shuts down. When the humidistat reads 45% it will start up again. My only issue with this is that within 5 minutes after shutting down the humidistat will start reading the moisture within the machine and do a false restart. Only to shut back down a few minutes later. The solution is to have a small fan blowing on the humidistat on low, (it's under the air filter, top left corner). My Gold Star needed a fan blowing on it as well. In the continuous operating mode the fan is not needed. When the unit is idle and there is any water in the tank the humidistat will eventually read 70%, even if the room is only 45% to 50%. Burns a little over $30.00 a month in electricity if the compressor is always running. Modest heat output. It is putting 530 watts of heat into the air. On a rainy day it will keep up with 1400 sq. ft. with no support from the AC. The tank will fill every 20 hours if it's humid outside. Much nicer than the outgoing model (FAD 504 DWD). On this one the air flow is much more horizontal than vertical so I can't point the dehumidified stream of air where I need it to go. And they added a locking tab to the water bucket handle so it won't rattle. I have it outside my bedroom door with the fan on medium. With the exhaust pointed away from the bedroom. I can sleep with it running. A bit too loud on high though. The pitch of the fan and the compressor is constant so it does not draw attention to itself. I find it to be a pleasant white noise. I live on a slab so I don't know how it will sound on a wood floor. On low it's quiet. On medium it does not bother me unless the exhaust is pointed at me and I am sitting close to it. I reserve high for daylight hours when I can put some space between me and it. Once a month I put 2 tablespoons of clorox into the tank to keep slime from forming. I also bought the 70 pint and eventually returned it. It was quite a bit noisier when the humidity was high. They look like identical units. And they sounded the same the first ten minutes after a start up. But the longer they ran the louder the 70 pint would get. The 70 pint pulls an enormous amount of water out of the air compared to the 50 pint. I also added an external filter on top of the existing one. I see no easy way to open this up to clean the evaporator coil. I had to clean the Gold Stars coil once a year but it was poorly designed and let a lot of unfiltered air get inside the machine. The Frigidaire seems very tight by comparison. If it lasts I will be delighted. Reading the reviews on Amazon for the latest generation of Chinese built dehumidifiers was discouraging. High failure rates for every brand.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Dehumidifier

    Posted
    Floater
    • My Best Buy® MemberMember

    My old dehumidifier (a Kenmore) finally gave out after about 13 years of reliable service. I reviewed many brands and finally settled on this one. The Frigidaires generally have very good reviews from the sites I looked at, so I was OK to go ahead and try this one. When I went to the store, I noticed that they had these newer versions in stock. Our basement gets very humid in summer, and there is one room in particular that has no windows or ventilation, so it is particularly humid and damp smelling. Our basement area that I dehumidify is around 900 sq. feet. When I first turned this on, the built-in humidistat registered over 80%. After a day or two it had taken it down to about 50%. I keep it at 55%, which works great so far. One thing to note about this unit is that IT DOES TURN COMPLETELY OFF when it reaches the desired humidity level (within a range actually). I read reviews about other ones, even Frigidaires, that do not turn off the fan, even after the desired humidity level is reached. Only the compressor turned off on those. Anyway, this one completely turns off and on which is good. I purchased the 70 pint version at first, but it consumes more power than I was comfortable with (1 HP) and the efficiency of this unit is the same as the larger unit, surprisingly. I returned it unopened and exchanged it for the middle size. We have a floor drain in the basement - I just used the included nozzle and a short piece of garden hose to drain. Very easy and I don't have to worry with emptying the bucket. No leaks or anything. One thing to note about this unit - the air blows out the right hand side of the unit not the front. This actually works well for my case, due to where our unit sits and the location of the most humid room (to the right). This may or may not matter to you, but be aware. I think the noise level is average. All humidifiers make noise, this one seems about like the rest. It's not like a freight train and it's not like a whisper either - but I want a dry basement. The controls are nice. Easy to read and bright. You can delay either start or turn off. I don't need this feature and haven't used it - but it's probably a plus if you need it. I've had this about two weeks now and it's running great so far. I would definitely purchase this brand/model again. I hope it will last - only time will tell.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Don’t waste your time on this unit! Short lifespan

    Posted
    NJWill

    Don’t waste your time on this unit. Mine failed 11 months in and was only used during last summer. I called Frigidaire customer service and was told they do not repair this unit. They will not provide replacement through mail and will get back to me on how to get a replacement from a retailer without a receipt as it was a gift. Told me will have a place to exchange or buy back plan within 2 business days and to call back if I do not hear back after 3 days. That’s more than 2 weeks ago and ever since, I have been given the run around and one representative even told me she has a claim number for me that has been approved to go the Best Buy to get a replacement. Went to Best Buy and was denied a replacement. Called Frigidaire customer service in Best Buy store and was told previous representative misinformed me and that the claim is sent for reprocessing now and I will get a replacement notice in 2 days. Wonder how long before this is resolved.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Oh no NJWill! We apologize for any dissatisfaction you have experienced with your dehumidifier. We place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction and we will be happy to relay your concerns to the proper channel. So that we are able to check on the status of your resolution, feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.-Thanks!- Frigidaire

  • Rating: 4 out of 5 stars

    Good Medium-Sized Dehumidifier

    Posted
    JohnnyG
    • My Best Buy® MemberMember

    I bought this dehumidifier for my basement, which can get damp during rainy periods during the spring and summer. From other reviews, I noticed that some of these machines do not last long - maybe a year or two at best. I believe these short lifetimes are caused by frequent on/off cycling of the compressor. I suspect the problem may be that the humidistat is built into the machine, where the air becomes dried fastest. This causes the machine to shut off prematurely and then turn on again, etc. So, what I did was to buy a separate dehumidifier control, which I installed well away from the dehumidifier, with a long (heavy duty) extension cord connecting the two. I set the control to 42 percent and set the dehumidifier to "run constantly." This has greatly reduced power cycling in the dehumidifier and (hopefully) will extend its serivce life. As far as the machine itself is concerned, it is fairly quiet and works well. My only compaint is that it seems to have a really tough time drawing moisture from the air once the humidity gets down to about 42 percent. Otherwise, this seems to be a very good machine for the money.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    For now is working great but???

    Posted
    Angela
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So far I have been really pleased with the quietness of the machine and rate of water removal. I had an earlier Frigidaire model for a number of years until, unfortunately, it ceased to allow water to drain into the holding bucket, Otherwise, there appeared to be nothing wrong with that model, but because of the clever assembly of the machine it was impossible to get into the cabinet and clean out the drain plug opening. Multiple efforts to contact someone at Frigidaire for instructions failed as did YouTube Searches for accessing my particular model. I just hope that this machine is constructed in such a matter that simple cleaning out of the drain tray is not impossible. It seems to me that that would be important for maintaining healthy air quality as well. Whereever there is moisture collection, llke in a dehumidifier, there will be mold and the necessity to periodically sanitize.

    I would recommend this to a friend

    • Brand response

      FrigidaireSupport

      Hello, Angela. Thank you for your feedback. We certainly understand your concerns regarding the cleaning of the drain hose. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you need any assistance, please call our Customer Care Team at 1.888.203.1389 Mon-Fri 830a-8p EST. Regards, R'Shaye Frigidaire

  • Rating: 4 out of 5 stars

    Seems to be a good dehumidifier

    Posted
    Duckpond
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been using dehumidifiers in my basement for over 30 years, and the last several have only lasted about 2 to 3 years before they stop gathering water. I haven't had a Frigidaire for some time, so I'm hoping this unit will have more longevity. I've had it for about a month and it's worked well to this point. To me, the pros are that it's quieter than others I've had. It has easy to use controls, a very obvious flashing horizontal light bar that notifies that it's full, and the bucket is not too difficult to remove and replace. I really like the flashing light bar, and the fan turns off until the bucket is emptied. The cons are that the bucket is awkward to dump. Past units I've had have an open top to the bucket. This one has a clear plastic cover on it with few openings through which to pour the water. I usually end up having some water wet my hand that's holding the handle. The intake is on the back of the unit and the exhaust is on the right side as you look at it from the front. That has made it awkward for me to place the unit. I have to keep it out in the open so those sides aren't restricted, which puts it in the way of movement in the area. I haven't used the hose option and probably won't, so I don't have any input on that.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall Good Dehumidifier

    Posted
    BBDF
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had 50 pint unit ~7 weeks – occasional use (also use a 70 pint downstairs daily). Clean design – easy, user-friendly controls. Seems to reduce humidity reasonably fast. Fan & Compressor are a bit noisy if used in room you’re in. Unit puts out heat which isn’t good during summer. Unit turns off and lets you know when bucket is full (if not using hose to drain). Removing splash guard to clean bucket occasionally is difficult. There are numerous different kinds of tabs and you get one side loose only to have it lock up when you work the other side while trying not to break them - poor design. Owners manual and Frigidaire cust serv couldn’t tell me the secret (remove handle first) but she went on YouTube and found out for me. Before emptying bucket, let unit sit turned off for several minutes or it may drip water while bucket is out. Overall I’m satisfied.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does its job, pretty loud though on Low

    Posted
    MnstrMike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I don't think the barometer is correct, as I have a standalone one that sits near the device and it typically registers between 3-5 degree lower than the dehumidifier. Adjustments are increments of 5% so if I go lower than 50% this never shuts off. So 50% really gets it down to between 45%-47%. It puts off a fair amount of heat too. I had a different brand before a few years ago, so its been awhile since I have owned one, but I don't remember it giving off that much heat. However, it was recalled, so its probably not the best benchmark. If removing water from the air is your game, this gets it done. The 50pint I bought I use upstairs and a 70pint I have for the basement. Recommend either one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Improved comfort and air quality

    Posted
    3Series
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Amazed at how quickly the tank filled with water sucked from the air! I used this in a small apartment to reduce the humidity during summer. It worked very, very well. My Canary home security showed a significant drop in humidity and an increase in air quality. The air felt breathable, clearer and fresher. Unit is easy to move around as it has four wheels and a handle. Very sturdy unit. Seems to be well built and the design looks good. It runs quietly in my opinion. It's very easy to operate but be sure to read the manual to get the full benefits. One thing to note is that it replaces humid air with warm air. In a small space the air can get hot after about an hour or two of continuous usage at the highest setting. Overall this dehumidifier made the air much more comfortable. I would recommend this dehumidifier.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY - FO error

    Posted
    JMich
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am so frustrated with this dehumidifier, read reviews before purchasing it late Oct 2015. I started to have trouble with it last year but figured I just needed to clean the filter well and went through winter not thinking much of it. Once I started using it again this summer it was making a clicking noise and I kept getting the FO error. So I cleaned the filter again and pressed the filter reset button. It hasn't stopped doing it. I googled the issue and found that it is really common with this model. I tried different outlets as recommended on forums. Very disappointed, expected it to last several years. Even more disappointing is that I don't use it 6 months out of the year and this happened (so basically it broke with a years worth of use in 1 1/2 years which is outside of the 1 year warranty.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Oh no, JMich! I can certainly understand your frustration! This error is related to a voltage condition. The outlet voltage should be 115V±10% and the surrounding temperature should be with in the range of 41 °F to 96 °F. Unplug the unit and plug it in again under normal operating conditions. If the issue remains, please contact us directly for additional assistance. ~ Brandi Frigidaire

  • Rating: 4 out of 5 stars

    Works as described

    Posted
    Daimyo68
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This dehumidifier works extremely well, and I would recommend it to anyone. If I remember correctly, the starting humidity level in my home was 70, and within 48 hours, it was down to 50. It may have come down even faster but we have several marine aquariums, so the machine worked against that factor, as the humidity was always high. The only issue I have with it is that when you remove the bucket to empty it, some water occasionally drip down out of the drain (which works properly) and into the small cavity where the left front wheel is bolted onto the machine. Sometime in the distant future this may rust out. The manufacturer should have put a rubber plug into this cavity to prevent a future issue.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works and Relatively Quiet

    Posted
    iceman100
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a 2015 model, rated at 51 db at Frigidaire web site. It is relatively quiet. You do hear mostly the fan noise, but the low hum compressor noise is barely noticeable. Does the job in removing moisture. It does not shut off the first couple of days while it is drying the room, but does eventually shut off after humidity setting is reached. Note that the dried air comes out only from one side of the machine ( your right side if you are facing it). I prefer that compared with some other models that direct the air straight up. The water container is smaller than older models, but about the same size as most other models in the market these days. Why have a 13 pint container when it can remove 50 pints a day? Not an issue if you use the hose drain. It can still last a day before getting full when used in a finished basement. Recent dehumidifiers do not last long anymore. My last 3 models, different brands, all only lasted 2-3 seasons. Get extended protection plan if you can.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great dehumidifier

    Posted
    lindalou
    • My Best Buy® MemberMember

    I got this as a replacement for one that had possible issues with fires. It is GREAT! I love it. Simple, works very well. It was not available for the public last year, and I bought a different Frigidaire at Lowe's, which I hated. It was like disco dehumidifier, all kinds of absurd and unnecessary LED lights. LEDs make me feel ill, not to mention they deplete melatonin and are bad for your retina. Also, the other machines created tons of dirty electricity (line noise), which is bad for your health and also bad for your appliances. This simple dehumidifier is great. It's in the basement, so the noise doesn't bother me. I am very sensitive to noise, but upstairs I am fine with it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great quite Dehumidifier.

    Posted
    Snake2000
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is my first dehumidifier for my household and it does a great job, it's used in my basement wich I considered as a mid size (sorry I don't have the basement size to be more specific about coberture at the moment of my review). I bought the 50-Pint size (Frigidaire FFAD5033R1) and think is good enough for my basement, I like the fact that it's pretty quiet, the fan noise is really low when its activated, it doesn't bother at all when we're watching tv since my home theater system is in the BM. It's so easy to empty the water when it's full, it doesn't overheat (It's been working continuosly since we purchased it over a month ago) and no mayor maintenance is required other than that. We're happy with it, planning to get a second one for the office/studio room located also in the BM.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst experience ever with a return!

    Posted
    andre
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The dehumidifier is a great product. I own another one for about 4 months and it is a good investment. The bad thing is about the customer representative at a Best Buy store when trying to return this second dehumidifier received by mistake because I cancelled the order before shipping. I was treated like a was already convicted for a felony. I mean, seriously??? The guy began to ask things like why I did open the box. Also, that I shouldn't't try the product if I was to return it because he needed to resale it. That he found some water at the box's bottom, etc. In summary, a complete non sense, very rude and uncomfortable that I never had experienced before at a Best Buy store. I do not think he represents what that brand stands for but he was there, aggravating me and it happened for real. I hope it never happened again because it will be the last time I purchase from a Best Buy store again.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Pretty terrible product built to not last

    Posted
    SuhhDude
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Blows my mind the amount of good reviews for this unit unless they made their review immediately after purchase. My unit worked for almost 4 months then quit. Doesn't run for more then 5 minutes and gives a "F0" error and quits. It was still in in the 1 year manufacture warranty so I contacted Frigidaire customer service. After some basic troubleshooting the unit was deemed defected. They were at least pretty helpful. Returned my call after a few days with a confirmation code that I had to give to my local best buy and got an exchange for a new unit. My local Best Buy is a 1 hour drive away which was a hassle but the exchange went smooth. Since I got the same unit I went ahead a purchased an extended warranty for this unit because I have my doubts it will last.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      I hate to hear about your dehumidifier experience, SuhhDude. However, I am glad that Warranty was able to resolve this hiccup for you. Please feel free to reconnect with us should you need additional assistance. Thank you, Courtney Frigidaire

  • Rating: 4 out of 5 stars

    Worked like a charm

    Posted
    seniorchick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'd had my garage redone with new insulation, drywall, ceiling, paint, new painted wood cabinets, insulated attic stairs, painted doors to the interior, the works. Well, even though I also had a killer ceiling fan running constantly, as well as several other fans strategically placed, most of the painted surfaces, especially the cabinets and doors, didn't seem to be drying properly. Even after several weeks the paint still felt tacky. The humidity just stayed too high. I purchased this unit as a last resort and it did the trick. I followed the directions and let the unit run constantly for 2 days and wow! It removed the excess moisture out of the air so the painted surfaces would finally dry. It collected over 15 gallons of water from the air in the closed garage in a little over 2 days!!! I was amazed at those results, and very pleased with the unit.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Definitely does what it’s designed to do.

    Posted
    Applediver852
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This product has been a solid purchase so far. It definitely sucks the moisture out of the air and isn’t really all the loud, even at its max fan speed. I wouldn’t be able to sleep in the same room as the dehumidifier, however. The only two downsides I have seen so far is that it really heats up the house (great in the winter though) and that you have to shut the machine off and let it sit for awhile before removing the bucket. If you don’t it drains some water after it’s removed and then you have to soak it up with a towel from the frame and the floor. It’s not a ton of water but it took me a few times to figure out why I had a puddle on the floor. It’s done exactly what I bought it for so I have no regrets, so far!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent!

    Posted
    ChadRock
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    After a weeklong vacation I came back to my apartment and noticed how terrible the air quality was. I bought a thermometer with the humidity percentage on it and after a day it was resting at 70 percent. I did some research and this is way beyond the normal range of 40-50 percent and can cause mold and other airborne problems. I bought this unit and easily set it up and turned it on high. I couldn’t believe the amount of water it pulled out of the air in the first 8 hours. It took about 2 day and 3 full tanks of water and it dopped the humidity to a pleasant 45 percent. I sleep better and don’t have a morning cough or sinus issue anymore either. I highly recommend this dehumidifier.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Humidity is evil. This device helps get rid of it.

    Posted
    TedLogan42
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    If you live in the South that isn't a desert, you have to deal with humidity. It's a terrible thing. It makes what should be reasonable temperatures into unreasonable temperatures. It makes sweat, your body's one great defense against overheating, completely fail as the air can absorb no more water. Worse yet is when it's in your home, even after you've had the A/C running. This device, my friends, can help you. It takes the wet out of the air. It keeps my bedroom dryer and cooler through the night, helping me sleep soundly. Its gentle hum is pleasant and not overwhelming, and if placed properly, the air is outputs is like the breeze from a gentle fan. It must be emptied from time to time, but the bucket is engineered well and it's easy to do. Free yourself, even momentarily, from the bane of humidity.

    I would recommend this to a friend