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Customer Ratings & Reviews

Frigidaire - 850 Sq. Ft. Window Air Conditioner - White-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 135 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 135 Reviews
  • Rating: 3 out of 5 stars

    Nice unit, installation was terrible

    Posted
    fcorl

    Great price for the size. Its replacing a 12000 btu unit. I installed this unit this afternoon. Took almost an hour. This unit is HEAVY! It weighs 120lbs and is awkward to handle by 1 person. i could remove my old 12000 unit by myself, so im not a weak person. Do not try to lift or assemble this alone. You will need 2 people to install this unit. You have to slide the unit out of its case to assemble the supports. The empty case is put in the window to attach the supports, than the unit is slid back into the case while its in the window. The condenser and evap fins are exposed, so it will be very easy to bend them when reinstalling the unit back into its case. Its almost a permanent install as it might be unlikely that you can get this unit back inside the house in the fall/spring without disassembling it unless you have tall windows. It s probably easier to be taken in/out from the outside of the house after its assembled. It has 2 triangular support brackets that extend roughly 4 inches down from the underside of the unit to support its weight. They sit on the outside of the window sill. Im still not happy with the supports. I may get a something for extra support outside. The condenser is L shaped, putting more weight on the end of the unit. Next time, Ill probably just get 2 8000 btu units instead of this unit. Im cooling the entire 1st floor, roughly 30 x 30. 3 rooms, kitchen, LR, & Dining room. This unit also runs on 110v. It has a timer to control when it comes on or off.

    I would recommend this to a friend

    • Brand response

      FrigidaireSupport

      We appreciate you taking the time to share your A/C experience with us, fcorl. With your feedback, we will be able to review for future upcoming models. -Courtney Frigidaire

  • Rating: 5 out of 5 stars

    Great AC for apartment, bad install job.

    Posted
    sol0
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    AC is great, I think this is a perfect fit for an apartment. It runs quietly, way less than our older unit. We used Bestbuy Geek Squad to have it installed. WARNING: make sure you check their installation, and pay attention to what they are doing to have this unit installed. We needed to have the installation done 3 times plus one appointment with their deputy field manager to make sure they installed it properly. First install, the brackets didn't even touch the unit to fully support it. After the techs were gone, we were looking at the window and noticed at least 2 inches gap between the unit and the bracket. The second installation, they came back with a new bracket (saying we needed extra parts), and they installed it and it was loose and "wobbly". Just look at the picture. We voiced our concerns and they said "it will hold". That's when we made complain to the deputy field manager, which he came to inspect the installation. Then they sent new techs and re-installed everything again. We didn't even need the new bracket that the previous tech installed. The back metal parts were even scratched. The problem was if this unit were to fell out of the window, it will definitely kill someone since we are on an apartment building. So make sure you check everything. We wasted so much time getting this unit installed.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not the best A/C for tropical humid regions

    Posted
    MyLens
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I live in a humid area in Hawaii, so, purchasing a window A/C for the summer and fall months was a definite must. I like this unit, because it cools my living area quickly. However, the big challenge that I have is that due to the high humidity, the water collects in the back of the unit outside. The fan isn't able to evaporate the water adequately. There is no hole on the bottom, so, the water fills up and has nowhere to go. Once it does, the A/C becomes very noisy (from the fan hitting the water,) and it stops working efficiently. I have temporarily solved this problem by attaching a piece of cloth inside the back, which acts like a wick to help the water to empty out of the A/C unit onto the ground outside. However, it's a lot of trouble to do this. On windy days, my wick flies away. And, on humid days, the water fills up so quickly that the wick cannot keep up with the water. The A/C becomes very noisy and it cannot keep my living area cool. If you live in a humid area, this is NOT the A/C unit for you. Just thought I'd warn ya.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Good morning, MyLens! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive.
      I understand that your A/C collects more water than normal. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
      Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney Frigidaire

  • Rating: 4 out of 5 stars

    Great unit, but?!?

    Posted
    JoeDenaz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I received the unit via UPS. I noticed the box was damaged. I opened the box and did not notice too much damage to the unit. Some of the outside case of the unit was bent but not bad enough to cause damage to the inside unit. I went ahead with the install cause it has been getting hot up here in the mountains. You definitely need two people to do this install. I did everything correctly and started up the unit. This unit cools our living room and office area quickly and comfortably. The only thing I noticed is the water is just sitting in the unit, not dripping out the back. I did install the unit so it has a decline going towards the back and even with the decline the water does not get high enough to go over the back lip. I was thinking about drilling a hole on the bottom towards the back so the water can escape? Every once in a while the fan catches some of the water and shoots it into the vent, causing dripping. I wonder if anyone else was having this problem? Other a good AC window unit.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Cool and quiet...

    Posted
    Wendy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I'm one of those people who are constantly hot. The lowest temperature setting is 60°, and you do need to give it quite a bit of time to cool a hot room down, but it will get cool enough to be comfortable. If you're like me, then this AC will be just adequate (you won't feel freezing), but for what it's worth, and the fact that it's a window AC, it's a very decent one. I like how quiet it is, and sometimes forget that it's on. I had maintenance guys in my building install it in my window, but even I could see what a pain it was to install. This is not the type of window AC you want to take down and put up with the changing of the seasons, unless you're a really handy person and don't mind the task.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A good air conditioner

    Posted
    Nadeem
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I live at 7th floor and it is also the top floor. In summer, my previous AC (18000 btu & 8 years old) struggled a lot to cover the 450 sq. feet area which includes a living, kitchen and a bath room. This Frigidaire, Model: FFRE1533U1 15,100 BTU Window-Mounted Room Air Conditioner is a charm. It works much better than my previous AC and blows air strongly, making the whole area cool quit fast regardless the outside temperature. The AC starts and shuts down at desired temperature very smoothly. Only to be careful about the cord length which is said 72 inches but mine is 66". This misinformation has forced me to use an extension cord which is a 6 ft. 15 Amp, 125 Volt, 1875 Watt max. ac/appliance extension chord.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very nice clean looking unit

    Posted
    Mrsmith
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Best buy delivery was good. Undamaged package left at front door. Haven't used it yet I bought it over a month ago for this summer when they were on sale. Big nice size unit. As others mentioned you'll probably need two people for the install. Bought it for the price, specs, and brand. I did open the box to make sure it wasnt damaged. I also plugged it in to try it out. Works and looks great. Hasnt gotten to hot yet to really test it out. But it looks like it would do a good job cooling a nice sized area. Happy with my purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great A/C at a Great Price!!!

    Posted
    Will
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This a/c is so powerful. I bought it for my living room/kitchen area. I live in an upstairs 3 bedroom with 15 foot high ceilings. The heat rises and it gets hot! This a/c is powerful that I only need to put it on Eco-Mode Low Fan, and 74-75* degrees. At 74 my wife needs a blanket. Barely use my ceiling fan anymore. My electric bill doubled so there might be a more energy efficient a/c but none more powerful. If I turn it on normal mode, medium fan and 73* you can feel it at the bottom of the stairs. I can open the bedrooms and it will go down the hall and cool them!!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    No Complaints

    Posted
    JoeClyde
    • My Best Buy® Elite MemberElite Member

    I'm a very particular person and not for the foolishness. The sun sits in my living room, 85° outside is 105° inside, so far I have no complaints. I did have it installed via Geek Squad, took them an hour and an half but very efficient. It's also quiet, works fine but its large. I have no plans of removing the AC after the summer, since it's that heavy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product from Frigidaire

    Posted
    hogrider
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had a 8k unit that was getting very old for my 2 bedroom apartment. In order to get away from blowing cold air from the living room I was using fans, I decided it was time to purchase a bigger unit. I was so impressed with the cooling output of the 10.2 k btu of the Frigidaire. The controls of the unit are amazing and easy to use. I love the convenience of the remote too. I initially purchase d the 15k btu unit but had to return it as it did not fit. It was 1/2 inch to high for the in wall hole. Return was no problem.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    HORRIBLE PRODUCT

    Posted
    Mike

    Bought for my living room which is about 650 square ft and it does not even begin to cool the room. Started making a clicking sound after 3rd time using it. Unfortunately when I purchased this crap, I didn't need to use it but now since we have 90 degrees weather and 30 days after purchasing Best Buy is saying that I had 14 days to return or exchange it. So now it seems I'm stuck with this 400 trash. Best Buy 14 day policy is HORRIBLE. I'm about to drop it off at the store and leave it there. Dont waste your money. Shame on Best Buy.

    No, I would not recommend this to a friend

    • Brand response

      FrigidaireSupport

      Sorry to hear that your a/c is not keeping you cool, Mike. We would like to gather more details about the clicking noise to see what may be going on. Please contact us directly at 1-888-203-1389 M-F from 8a-8p EST. ~ Brandi Frigidaire

  • Rating: 5 out of 5 stars

    One cool unit

    Posted
    FMEP
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased this to replace our old central air unit on the main floor. Area is just about 850 sq. ft. and cools the entire floor after a while. We also operate a ceiling fan in the kitchen which helps cool that end of the floor. We set temperature between 74 & 76 and have no complaints with area not being cool. Remote control also has a thermostat functionality which is also a cool feature. So far after less than 1 month my PSE&G electric consumption is about 2% lower and I'm pretty sure it was not as hot this time last year.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Not disappointed

    Posted
    Donna
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm very happy with this air conditioner. I upgraded to the 15,00 btu as my 8,000 was just not doing the job after moving into a 2 bedroom unit. Frigidaire makes an excellent product. The setting controls are so handy and easy to use. I love the remote. Most of all, my apartment is comfortable 24/7. The noise it make is the usual air conditioner sound and it doesn't bother me so it must be ok.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best air conditioner

    Posted
    Ocean123
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This air conditioner is fantastic. It cools our 800 sqft living room really well. Our house has absolutely awful insulation and a lot of windows, so if it's above 75 outside, it gets and stays hot in our house. It's quite powerful and quickly cools the living room, no matter the temp outside. The only problem is that the instructions aren't very good, and may be a bit confusing. It's quite heavy, so be prepared.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very nice

    Posted
    Dylan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The A/C is amazing. It cools my entire apartment, has tons of different settings, and is not loud. However, I have to agree in that the installation is a bit tedious and may require a second person. The steps are easy to follow, but if you are rather weak you might find this difficult. I would recommend having it installed by geek squad to save any headache. Very high quality a/c!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great unit for smaller space

    Posted
    lizyinmt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It runs quiet, has all sorts of settings and timers. I am very pleased with this. The only drawback is that the sliders that go on the side of the unit don't stretch wide enough for some windows and thus you'll need to come up with something to fill the extra space to keep your home safe from intruders. My window is 44.5" wide so a board had to be inserted to fill the extra space.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cools great

    Posted
    macy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I needed this unit for my small deli to help cool in addition to having a central unit and it is jus what we needed. The door constantly opens and closes and it is very hard to keep the small facility cool for my employees and customers. The service at best buy was great and I enjoy going into the store frequently.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    did a great job during a very hot summer

    Posted
    Beez
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The installation was relatively easy. The shell secures to the window, making the air conditioner very stable, then slide in the cooling unit and you are done. The power of this machine cooled the entire upstairs from a hall window, eliminating the need for smaller room sized units. Great deal for the money, and saved a lot of time and money.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Powerful Cooling Unit

    Posted
    BronxFox
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This Frigidaire Air Conditioner rapidly brings my large space to whatever temperature I desire. The remote is a snap to use and the unit responds quickly to whatever commands it receives. The thermostat is accurate and gives much greater climate control than is possible with air conditioners that have simple high, medium and low settings. I am very pleased with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cools 3 Rooms

    Posted
    SummerTime
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a great A/C unit. Definitely too heavy for one person to deal with. Highly recommend an install. This cools my bedroom, office and living room- right around 900 square feet- and even makes it's way downstairs a bit. Unit looks nice as well, matte not glossy, not too boxy and pretty simple in appearance. Would recommend this product so far- I've had it about a month.

    I would recommend this to a friend