Customer Ratings & Reviews
- Model:
- GRSC2352AF
- SKU:
- 10886011
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Samsung Side by side Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Refrigerator was serviced and it is running fine. I love the size and it fits perfectly in the space provided in my kitchen. It looks real good with my other appliances. Thanks
I would recommend this to a friendGreat Fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently switched from a high-end Samsung fridge to this one after my old one broke down in just five years. So far, this new fridge is working great and looks awesome. The quality seems good too. The only downside compared to the Samsung is that the filters are a bit pricey.
I would recommend this to a friendMy Gallery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge, sleek,quiet, cools really quickly, sweet!
I would recommend this to a friendGood fridge overall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, a pretty decent fridge. The metal on the doors seems unusually thin. Installer pushing fridge into open spot actually caused a slight dent in the door.
I would recommend this to a friendGreat Counter Depth Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great fridge! The counter depth really helped keep the kitchen sleek. The smudge proof finish is perfect! Stands up to traffic and easy to clean,
I would recommend this to a friendNice Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator.exactly what we needed.great customer service!
I would recommend this to a friendPoor quality all around
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned for 6 months. Finish on handle wearing off. Two parts have broken. Doors dent very easily. Can't use some spaces in the refrigerator in order not to block air flow. Door sealing strips come off. Major disappointment.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Gregory! Thank you for taking the time to share your experience with us. We’re very sorry to hear how disappointing your ownership experience has been.
We understand how frustrating it is to encounter multiple issues in such a short period of time, especially with visible wear on the handle finish, broken components, easily dented doors, and concerns with airflow limitations inside the refrigerator. We also recognize how troubling it is when door sealing strips do not stay in place, as this directly affects performance and peace of mind.
This is certainly not the level of durability or quality we want our customers to experience, and we regret that the appliance has not met your expectations. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only have had it for a couple of weeks but Love everything about it! Love the side by side configuration much more than the French door and bottom drawer freezer! Everything has a home and everything can be seen. Nothing gets sunk to the bottom! Much more organized. Would have given this a five star rating, however, the ice that comes out of the icemaker can get very messy and kind of spray everywhere. If you don’t use a bowl to catch it.
I would recommend this to a friendLove It * Love It * Love It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really scared because there was no sample refrigerator on the floor at Best Buy, but I took a chance. I am sooo happy with this refrigerator. Quiet and temperature in both freezer and refrigerator are accurate. We just got rid of an LG and bought this model and though it was less expensive it is so much better. Love It.
I would recommend this to a friendLove the ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered as promised. Really like this fridge. Hated the ice-maker on my previous model. Love this one. Some complain the water is not cold. That is what the ice is for. Love the ice cubes. The fridge is a little smaller being a counter depth model, because of our kitchen configuration, it was the best fit.
I would recommend this to a friendNoisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the double door access after having a french door model for years but it is rather noisy overall, which surprises me. It stops making any noise when open but the fan going while shut is more than I expected
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, ChrisB. Thank you for your review. We are happy to hear that you love the access of this model, however, we understand that some noises coming from your refrigerator can take some getting used to. High-efficiency compressors like the one included in this model will run at a higher RPM than older models, and it is normal to hear some high-pitched humming or pulsing noises while in operation. If you have any other questions or concerns, we would love to hear from you. We can be reached by phone at 800-374-4432 or with the ease of Live Chat located on our website M-F 8:30 am- 8:00 pm EST. - Regards, Kailey
Awesome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the fridge! Fits perfect! Looks great! Works great!
I would recommend this to a friendsatisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the roominess and features of this counter-depth model.
I would recommend this to a friendPoor Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy!! The bins are fragile and will crack. The plastic doesn't flex, so with the cooling they crack easily. And then today 3 years later we are finding unusual cracking in the casing of the fridge. I reported this to Frigidaire and this defect is not under any type of warranty since it is out of the 1 year warranty. No Frigidaire products for me ever again. To many defects on this fridge
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello RateIT,
Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
So far it is fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drawers hit the door at the stop position which is a weird design flaw.
I would recommend this to a friendFridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for size needed. Nice maker could be easier to get ice out of manually.
I would recommend this to a friendLove my new fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance overall. The only small complaint is that you have to open the doors all the way in order to pull open the drawers enough to reach items inside. But it’s great! I love the finish and the control options.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had it long enough to know if we love it. Drawers are a bit flimsy. Ice maker seems loud.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Fridgedaire! Thank you for sharing your feedback with us! We would love to hear an updated review once you have had more time with your refrigerator. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-311-4667 M-F, 8:30 am- 6:00 pm. ~Briana
Fine for a basic fridge, but I miss my old model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a serviceable refrigerator, but I really had hoped to buy the same model as the one I'd installed in 2019, which had much better functionality and features. This one seems way more basic than the FGSC2335TF. But I guess they don't make them like they used to.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, LornaM. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Broke twice in 18 months!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We liked the way the refrigerator looked but it was too noisy. My wife wanted to return it but then we were told it would cost $99 for that service so we changed our mind. In the 12th month the ice maker broke (only made crushed ice when cubes were selected) so that was repaired under warranty. 6 months later it is broken again (it doesn’t make ice at all and it is leaking all over the dispenser and tray area). Now I regret not returning it and we will have an out of pocket repair that will be expensive. Very frustrated with this product and Frigidaire :(. This should not happen for such a new product! No confidence in the future life of this refrigerator.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for reaching out to share your experience, Anthony. We're truly sorry to hear about the challenges you've encountered with your refrigerator, especially with the ice maker. We want our products to provide reliability and convenience, so we completely understand your frustration and disappointment. We regret that your initial experience wasn’t as expected, and we apologize for any inconvenience related to the return policy. Please know that your feedback is valuable, and we are committed to ensuring that each product meets our quality standards. If you would like further assistance or guidance regarding repair options, please don’t hesitate to connect with us. Our customer care team is available via live chat or by phone at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. We’re here to help address this issue and to restore your confidence in our products. - Maria
