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Customer Ratings & Reviews

Your price for this item is $729.99
The comparable value price is $764.99

Customer reviews

Rating 4 out of 5 stars with 50 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Dry Quality

    Rating 4.0 out of 5 stars

  • Cycle Options

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers frequently mention the Gallery 24" Top Control Built-In Stainless Steel Tub Dishwasher's quiet operation as a significant advantage. However, they also express some dissatisfaction with the drying performance across various wash cycles, noting that dishes sometimes remain wet and that longer cycle times are needed for optimal results. Some users find the drying insufficient even on longer cycles. The extended cycle times, particularly when using certain options, are also a point of concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 50 reviews
  • Rated 5 out of 5 stars

    Quiet and glass comes out shiny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to wash the dishes, they turn out super clean and shiny, and sound it’s super quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic Dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher was a great purchase! Love the slim utensil shelf at the top and it has plenty of room for all of our dirty dishes!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and functions well.Quick and easy install

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Dishwasher

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and does a great job. Glad I finally upgraded. One thing, newer dishwasher have longer cycles, but do a great job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not stackable friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stainless inside & out looks great but dish racks are flimsy, do not roll very smoothly and dishes do not stack easily

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to share your feedback with us, Fred. We're glad to hear you're enjoying the sleek stainless-steel design of your dishwasher, but we’re truly sorry to learn that the dish racks have not met your expectations. Your experience matters to us, and we want to ensure your appliance is fully supporting your needs at home.

      We’d appreciate the opportunity to look into this further and explore what options may be available for you. For personalized assistance, please reach out to our team through Live Chat at Frigidaire.com, or give us a call at 1-800-374-4432, Monday–Friday, 8:30 AM to 8:00 PM EST. One of our specialists will be happy to help. - Maria Frigidaire

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet dishwasher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new dishwasher, it’s quiet and love the design. I would highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 4 out of 5 stars

    Dishwasher

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient, dry cycle is good but can leave some moisture

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a decent dishwasher for the price. Our issue was the electric board which went off and came back in. We decided to return it for a different brand. Decent for the value. Looked nice in kitchen.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We appreciate your feedback, and thank you for reaching out to us, Customer007.
      It is so unfortunate that you have had this experience with your new built-in dishwasher, and I can understand your disappointment. We know that there are no number of words that can change your views and experience at this time; however, we will work hard to improve your future exposure to our brand and products.
      I surely understand your perspective. For any help needed, please feel free to connect with us via Live Chat or call us by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST,, and we will exhaust all our options to help you. ~Juan Frigidaire

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bbreview

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, easy to use, cleans very well Attractive and matches existing appliances

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Everything is crap these days.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 12 months before I had to have my first repair. Washer started grinding and stopping mid cycle. Getting Best Buy to come service with the Geek Squad Total Tech Membership has been a huge pain as well. The racks are flimsy and pop out constantly. They are not designed well to fit dishes normally and have a very odd setup. Not good for a family greater than 3

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      ZacS, thank you for taking the time to share your experience. We’re very sorry to hear that your washer required a repair after only 12 months and that scheduling service through Best Buy’s Geek Squad has been frustrating. We completely understand how disruptive that can be, and we appreciate your patience throughout the process.

      We also hear your concerns about the dishwasher racks and layout. Your dishwasher must accommodate your family’s needs, and we understand how the design issues you mentioned can make daily use more challenging. Your feedback is valuable and helps us continue improving our products.

      If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and would be happy to assist you further.

      Thank you again for sharing your experience, and we hope the rest of your day goes smoothly! - Maico Frigidaire

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dishwasher review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet & efficient dishwasher installed under my Total Care Membership. New unit delivered and old hauled away at n/c.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dishwasher!! Very quiet and cleans well!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Dish washer love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was amazing and the washer is super quite and nice the best thing is the silverware spot on the very top

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time, Easy to install. So far runs great/ quiet. Dishes come out clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicemachine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned a dishwasher before. Love all the different cycles from lightly soiled small loads to heavily soiled large loads.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not drying at all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be a better replacement for my old whirlpool but disappointed with air dry not giving desired results

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there! We are terribly sorry to learn your dishwasher has not performed as designed and appreciate you bringing this to our attention. A helpful tip that can alleviate most cleaning matters is to ensure that the incoming water is 120 degrees Fahrenheit. Ensuring that the incoming water is correct, loading your dishwasher properly, and using a rinse aid can assist with your dishes being cleaned properly. In the event the tips provided do not resolve your concerns, please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Lauren Frigidaire

  • Cons mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher works great, but doesn’t dry as well as I would like.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we need can i say u cant even hear it run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product and the install. Team did a great job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LEAKS - and No Help

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be a well built dishwasher. However, I was quickly disappointed. Now, I have a machine that only worked for 2 months before leaking and damaging my floor and cabinets. I reached out to BestBuy who informed me they only guarantee the units to be free from defect for 15 days. They gave me several phone numbers at corporate that they said would help, but after being transferred to 8 different people, they told me they couldn't help after 15 days. I reached out to Frigidaire, and have not been able to get help from them yet either.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh no! This is not what we want to hear. Thank you for taking the time to provide us with a review, and please accept our sincerest apology for any inconvenience this may have caused you, as this is not the kind of ownership experience we want to leave you with.

      Rest assured that we always work with our technicians to resolve any concerns and are committed to deliver and replace the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come.

      For any help needed with dispatching technician, please feel free to reconnect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan Frigidaire

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