Customers frequently mention the Gallery 24" Top Control Built-In Stainless Steel Tub Dishwasher's quiet operation as a significant advantage. However, they also express some dissatisfaction with the drying performance across various wash cycles, noting that dishes sometimes remain wet and that longer cycle times are needed for optimal results. Some users find the drying insufficient even on longer cycles. The extended cycle times, particularly when using certain options, are also a point of concern for some customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 42 reviews
Rated 3 out of 5 stars
Good value buy
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a decent dishwasher for the price. Our issue was the electric board which went off and came back in. We decided to return it for a different brand. Decent for the value. Looked nice in kitchen.
I would recommend this to a friend
Brand response from FrigidaireSupport
Posted .
We appreciate your feedback, and thank you for reaching out to us, Customer007. It is so unfortunate that you have had this experience with your new built-in dishwasher, and I can understand your disappointment. We know that there are no number of words that can change your views and experience at this time; however, we will work hard to improve your future exposure to our brand and products. I surely understand your perspective. For any help needed, please feel free to connect with us via Live Chat or call us by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST,, and we will exhaust all our options to help you. ~Juan
Rated 5 out of 5 stars
Love it
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this dishwasher!! Very quiet and cleans well!
I would recommend this to a friend
Rated 5 out of 5 stars
Fantastic Dishwasher
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This dishwasher was a great purchase! Love the slim utensil shelf at the top and it has plenty of room for all of our dirty dishes!
I would recommend this to a friend
Rated 5 out of 5 stars
Nicemachine
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Never owned a dishwasher before. Love all the different cycles from lightly soiled small loads to heavily soiled large loads.
I would recommend this to a friend
Rated 1 out of 5 stars
Dont buy
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This i was excited to buy. Now i 100% regret purchasing this dishwasher. It hypes up to be a really good one. It claimes to never need to prewash. So i put it to the test. And let me just say, the "test" i ran for that statement of no need to prewash. Well i had used the dishwasher for the first time and put in just dishedms from that day. Was not overpacked. It is only my husband and i. I cooked loaded and started it. I was very very disappointed and i admit angry a little. There was so much food still on the dishes. And they wernt even dried on food. It was fresh from that day. I have ran it many times over the month we have had it. I have never had such a horrible disheasher ever. And the price i paid for this was outrageous for the awful product we now are stuck with. Do not buy this one. Stear clear it is 100% not worth the hassle or loss of money. I now prefer to wash dishes by hand as they actually get clean. So huge waist of money.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Thank you for sharing your experience, and I’m truly sorry to hear that your dishwasher has not met your expectations. It’s very disappointing to learn that your dishes were not properly cleaned, especially when you trusted the product’s claims and paid a premium price.
We understand how frustrating it can be to deal with this kind of performance, and your feedback is important to us. We would like to help resolve this issue—sometimes factors like cycle selection, loading technique, or water temperature can affect cleaning results, and we’re happy to offer guidance or troubleshoot with you.
Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Dish washer love it
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Customer service was amazing and the washer is super quite and nice the best thing is the silverware spot on the very top
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Good Dishwasher
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Delivered on time, Easy to install. So far runs great/ quiet. Dishes come out clean.
I would recommend this to a friend
Rated 5 out of 5 stars
new dw
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great value, does a great job, and was worth the change
I would recommend this to a friend
Cons mentioned:
Drying
Rated 5 out of 5 stars
Dishwasher
|
|
Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dishwasher works great, but doesn’t dry as well as I would like.
I would recommend this to a friend
Cons mentioned:
Drying
Rated 3 out of 5 stars
Not drying at all
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought it would be a better replacement for my old whirlpool but disappointed with air dry not giving desired results
I would recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi there! We are terribly sorry to learn your dishwasher has not performed as designed and appreciate you bringing this to our attention. A helpful tip that can alleviate most cleaning matters is to ensure that the incoming water is 120 degrees Fahrenheit. Ensuring that the incoming water is correct, loading your dishwasher properly, and using a rinse aid can assist with your dishes being cleaned properly. In the event the tips provided do not resolve your concerns, please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Lauren
Rated 5 out of 5 stars
Great dishwasher
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great so far, looks really nice. We really like the top rack for utensils.
I would recommend this to a friend
Rated 5 out of 5 stars
Great
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Happy with the product and the install. Team did a great job
I would recommend this to a friend
Rated 5 out of 5 stars
The BEST
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is one of the best dishwashers on the market. The BB team handled everything perfectly.
I would recommend this to a friend
Rated 1 out of 5 stars
LEAKS - and No Help
|
|
Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought this would be a well built dishwasher. However, I was quickly disappointed. Now, I have a machine that only worked for 2 months before leaking and damaging my floor and cabinets. I reached out to BestBuy who informed me they only guarantee the units to be free from defect for 15 days. They gave me several phone numbers at corporate that they said would help, but after being transferred to 8 different people, they told me they couldn't help after 15 days. I reached out to Frigidaire, and have not been able to get help from them yet either.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Oh no! This is not what we want to hear. Thank you for taking the time to provide us with a review, and please accept our sincerest apology for any inconvenience this may have caused you, as this is not the kind of ownership experience we want to leave you with.
Rest assured that we always work with our technicians to resolve any concerns and are committed to deliver and replace the part that is needed for the repair as quickly as possible, so you and your family can get to enjoy the appliance for more years to come.
For any help needed with dispatching technician, please feel free to reconnect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
Rated 5 out of 5 stars
So far so good
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and runs great. Love the top drawer for silverware.
I would recommend this to a friend
Cons mentioned:
Drying
Rated 2 out of 5 stars
Lousy dishwasher
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doesn't clean food off the dishes, first two weeks "clean" dishes tasted soapy, never dries the dishes.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Thank you for reaching out. We’re sorry to hear that your dishwasher isn’t performing as expected. Dishes should come out clean, dry, and free from residue, so we understand how frustrating this must be. We’d love to help troubleshoot and find a solution. Please don’t hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. We’re here to help and want to make this right for you. -Yhano
Rated 5 out of 5 stars
Dishwasher
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is better than I expected. I had a Frigidaire dishwasher in the past and this one exceeds all expectations.
I would recommend this to a friend
Rated 5 out of 5 stars
Dishwasher review
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quiet & efficient dishwasher installed under my Total Care Membership. New unit delivered and old hauled away at n/c.
I would recommend this to a friend
Cons mentioned:
Drying
Rated 1 out of 5 stars
Doesn't dry
|
|
Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not dry well on any cycle. I have to wipe water off the door after I empty the dishwasher out.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi, Joannl! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire Gallery 24" Stainless Steel Tub Dishwasher with Clean Boost GDSP4715AF. We're here to help.
Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Rated 5 out of 5 stars
Perfect
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is exactly what we need can i say u cant even hear it run.