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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 388 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Fēnix 5X Plus Sapphire Smart Watch as a durable and easy-to-use fitness watch with an outstanding battery life. They appreciate its music storage, GPS tracking, and heart rate monitoring capabilities. However, some customers find the display hard to see, and others feel that it is overpriced and a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 388 reviews
  • Rated 5 out of 5 stars

    sleek

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent sports watch that tracks many functions and is good-looking and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I only need to charge my watch ones a week. This allows me to keep it on while I am sleeping. Great!!

    I would recommend this to a friend
  • Pros mentioned:
    Music storage

    Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Fenix 5 before and this is defenitely an upgrade and worth it. The garmin pay and music make a big diference for me since i run a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch! This is my 3rd Fenix...it does everything I need and more and can take a beating along the way. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome Watch/ Garmin Flagship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an excellent watch. All the bells and whistles ( more than you can possibly need) Battery Life is top notch. Would purchase again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriends Fitbit watch wasnt working so we went in to exchange it. We where told Fitbit didnt have the protection plan through bestbuy anymore and his fit bit was almost $300. This would of been his 3rd exchange through the protection plan. So we decided to try this watch out. The moment he saw it on display he wanted it. Once he got it he fell in love with it. Battery life is great. Size is big but thatz okay for him. And it's all black. Only thing he misses is the touch screen and being about to reply from the watch

    I would recommend this to a friend
  • Cons mentioned:
    Price, Weight

    Rated 1 out of 5 stars

    Garmin dropped the ball with this watch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin dropped the ball with this watch. As a triathlete, I would NOT recommend this watch. 1) It's heavy. Did you ever race? You don't want to carry anything heavy. 2) It's doesn't track very well. Cannot pick up GPS quickly. Garmin this is what you do. And you are starting to stink at it. Could it be because the watch is incredibly waterproof? 100m Is this the reason for the excess weight, and the poor GPS? I don't know maybe. Other things. Cannot access my home WiFi when the SSID is hidden. Really? That is unacceptable. Garmin should be able to program and fix this. But have they? No. Cannot access my Bluetooth headphone. What? Really? Support from Garmin said to me, buy a more expensive headphone. Really? That is their answer, after I spent $650 dollars for their watch. I have a better idea, I'll keep my cheap Blutooth head phone and return your watch instead. Coros makes a better watch than your Garmin for 1/3 the price. It's light weight, tracks GPS better, waterproof, works with hidden WiFi SSID. If you are a triathlete give Pace 2 a try.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      Thank you for your review and your experience with the Fenix 5X Plus. We would like to discuss this further over email. If you would please email us at [email protected].
      Thanks Jenny Garmin

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and a lot of useful apps. A little off on the step counter i think

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and durable smartwatch. It's a bit pricey compare to the fucntion. Overall is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Really nice watch. it has so many features to you can track your performance

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Awesome garmin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use and the data it tracks. This is a must have for any fitness person

    I would recommend this to a friend
  • Pros mentioned:
    Fitness tracking

    Rated 5 out of 5 stars

    Best fitness watch on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second garmin in the fenix family this watch is the best fitness smart watch out there you won't be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    All The Benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Fenix 3HR and I love the 5HR Plus because it's the same functionality with an amazing battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Limitless options compared to other watches.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been able to use this etch for days without having to charge it. Also, the fitness tracking options are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Watch purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad that I made this purchase. I previous had a vivoactive HR but the case broke and Garmin wanted to much $ to replace/service the watch. I decided to upgrade and purchased the Fenix 5X Plus and I am glad that I did. This watch has multiple features that I have not even explored yet. It functions great as a watch for training and smart watch. It is easily viewable and displays all the notifications you desire to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin fenix 5x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch. I have tan many miles with it and it helped me find my way home once.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my husband and he loves it battery lasts almost a week and he says its way better than his applevwatch

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just an awesome watch. Excellent battery life. Replaced Samsung watch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Garmin Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves this watch. The battery lasts a long time before it has to be charged

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good sports watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Garmin watch lover. The Fenix is doing great although the weight is a little bit too much at the beginning.

    I would recommend this to a friend
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