Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $249.99
The previous price was $299.99

Customer reviews

Rating 4.6 out of 5 stars with 209 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Rating 4 out of 5 stars with 3 reviews

Customers are saying

Customers are delighted by the vívoactive 5 GPS Smartwatch's long battery life, comfortable fit, and compact size. They appreciate the accurate sleep tracking and exercise tracking features. Some customers have expressed concerns about the shortness of the watch band.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 209 reviews
  • Pros mentioned:
    Battery life, Comfortable

    Rated 5 out of 5 stars

    Great watch (so far) and decent price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been wearing for about a month, but I like it so far. I did not want to watch that was too large and I did not want one that was too small. It appears to be one of the more lower profile watches for one this size, which I like. This Garmin watch is the perfect size. Yet to use the Golf feature, but I am looking forward to that opportunity soon. The tracker measures well and it does a good job of tracking important information, such as heart rate and quality of sleep. Selecting a personalized watch face was not simple and some of my efforts have failed, but I will try again. This tracker is priced right and hopefully will hold up over time. I am not overly clumsy, but I still put a screen protector on it. It has been dinged a couple times so I’m glad I did. The protectors are cheesy little flimsy plastic pieces but so far they are doing the trick. Great battery life. I charge it every eight or nine days. Band is very comfortable. The watch is also lite and easy to forget it is on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable

    Rated 5 out of 5 stars

    Vívoactive 5 vs FitBit Sense

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Vívoactive 5 for a few weeks now after having the FitBit sense for 2 years.  First thing I noticed while wearing both is the Vívoactive is so much lighter, more comfortable to wear and doesn't get snagged on my sleeves since it lays flat on my wrist.  It was also much easier setting up the account and syncing the device to my phone. The vívoactive also continuously syncs my phone more seamlessly then the sense without ever having to manually sync. Although the option is there if needed.  The best thing about the vívoactive compared to the sense is all the data you get without a premium subscription that Fitbit requires. The data on the vívoactive also appears to be more accurate, especially during workouts. When wearing both and counting steps in my head the vívoactive comes out dead on with the fitbit sense over counting walking around the house doing chores and under counting on elliptical workouts.  I really love being able to see all my stats on the vívoactive watch screen. Sense only really shows details on the phone app. The thing I miss about the sense is voice to text for responding to texts and receiving calls on the watch. The Garmin connect app does let you create custom quick responses for texts which I'm starting to like though. If this was deal breaker I would have got the Venu. Overall both my wife and I are really happy with the switch to Garmin and will never go back to Fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfortable

    Rated 5 out of 5 stars

    Best smart watch for working/activities!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this watch everyday for work and it far exceeds my expectations it’s very comfortable I really like how the strap works so it doesn’t have a random flap. The battery life is amazing and it tracks everything you would want if you are also active like me perfect for runners and those who want a reliable watch when working with it being waterproof

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Unbelievable Tracking Capabilities

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy with the intention of buying an Apple Watch. However, I mainly used the Apple Watch to track fitness activities. I heard about Garmin being far superior in terms of accuracy with GPS, and overall health data, so I decided to get a vivoactive 5. I have really enjoyed the watch in the nearly 2 months I’ve had it. Battery life is far superior to an Apple Watch; I charge my Garmin once every 10 days or so, whereas I had to charge the Apple Watch nearly every day. Some of my other favorite features: Sleep Metrics, Run Tracking, Strength Tracking (it knows what muscles you’re working just my how you’re moving), etc. I believed I would not like it due to missing out on the talk/text features of the Apple Watch, however I soon realized that wasn’t a huge dealbreaker for me as my phone works just fine. And, versions like the Venu 3 support talk/text. All in all - amazing watch, will eventually upgrade to Epix but for now I love this one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfortable, Fitness tracking

    Rated 5 out of 5 stars

    Garmin smartwatch review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smartwatch. It keeps track of sleep parameters . Also biking and golf . I no longer run but I am pleased with the smartwatch. Very comfortable and I have no problem sleeping with it on.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly recommend this watch

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, so many cool features. Tons of pre downloaded workouts, takes out all the planning for you. Just scroll through the list of different types of work, cardio, strength, hiit, running, the list goes on. Great watch for the beginner and for the advanced. 12 day battery life, 21 day on power saving mode. Garmin vivo active 5 truly delivers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin Vivoactive 5 Finishes First for Me

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two months, I'm really happy that I chose the Vivoactive 5! I looked at Coros and Amazefit, but the clincher for me was the Spotify music playlist integration. I love listening to music while running or walking and I can leave my phone behind. This is my first smartwatch, so it took a couple of weeks to get used to all of the features and navigation, but I'm enjoying the Garmin ecosystem. The heart rate monitor and GPS accuracy are very good! I don't sleep with it, so I can't tell you about the sleep score accuracy. It's very lightweight and fits my wrist perfectly. The screen is bright, colorful, and easy to see even on a sunny day. The only downsides so far are the time it takes for the GPS to connect for an activity, even using All Systems, and an occasional disconnection of my Bluetooth earbuds (using JBL). You also have to update your Spotify playlist each month on the watch, even if you don't change any songs. I don't exactly know why, but it's pretty easy to do in the music settings. Overall, I'm really happy with the purchase (even though I've seen recent sale prices for $50 off) and I've even recommended it to my mother (who's not technologically savvy).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good, but lack of features listed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my boyfriend who is big into fitness. He loves it! I enjoyed learning about all of the cool features over the days of him using it, i wanted one myself. I bought this watch for him thinking it had an altimeter and barometer as stated in the features and it unfortunately does not. I didnt find this out until I received my own that he bought me a few days ago. I do a lot of stair stepper workouts at the gym and also have stairs in our house, so im quite disappointed in this lack of features that are clearly stated in the features section to be included. But despite that, I am overall pretty pleased with the watch. You would just think for the price it would come with all the bells and whistles listed and if it didnt, it shouldnt list them. Battery life is great, and we absolutely love the body battery and sleep scores!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Battery Life and Golf

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Garmin Vivo before. Upgraded to this unit. The golf app works great, and Garmin has loaded many courses to download. Battery life so far has been great. Will last the amount of time advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a square face fit bit user for the last 7 years and decided to make the switch over to Garmin. I was hesitant to make the switch but was convinced to try it. This is such a great watch, the app is so informative, and free. Gives you more information than the git bit premium does. This watch exceeded my expectations, i have no cons about it. Even the round face is growing on me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great benefit cost ratio

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, it is accurate, lightweight, and the battery life is superb. I run around 15 miles per week and the battery last for about 6 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entry level Fitness watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Fantastic Entry Level fitness Smartwatch. Easy to navigate, user friendly interface and the price is just right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intro to fitness tracking

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch for getting started into fitness tracking! Great weight and abilities for the price. If you’re just getting started into fitness this is a great watch for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than other watches

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only do you not have to pay for any subscription, you truly find your bodys message. From being too stressed to not sleeping enlugh, knowing how i can help my body is amazing. I got the watch at 85% and it took a week for me to charge it. Super light weight and fashionable. 10/10!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent battery life while doing almost everything I could possibly need a smart watch to do. Only complaints are the app being a bit clunky and no Siri integration. Still worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amateur Runner

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing I’ve bought ! It’s completely functional and helps me a lot Every kind of sports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What do people want in a true smartwatch. Good apps, good phone integration and accurate health tracking. The vivoactive 5 has all of that but what makes it different is that it can last 11 days on a single charge. Perfect smartwatch. Just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Vivoactive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the instinct 2 for about 6 months and struggled to read it (old age). The vibrant color screen of the Vivoactive 5 is much brighter and easy to read. I was concerned about decreases battery life compared to instinct 2, and it is less, but it is still better than most smart watches. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin vivo 5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I always love farming products and this is a great every day wearable that does everything I need it to! 10 of 10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Split tracker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product makes it easier to keep track of my splits!

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4 out of 5 stars with 3 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about performance, price and reliability. Editors are less positive about usability and size and have mixed opinions about design. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 88/100 = Very good quality.
  • Tom's GuideRating, 4 out of 5Sam Hopes on October 27, 2023

    Garmin Vivoactive 5 review: Is it ready to take on the Apple Watch?The Garmin Vivoactive 5 is certainly a more comprehensive on-wrist health and fitness coach than its predecessor, the Vivoactive 4, although it still lags behind more sports-focused series like the Forerunner range or the Garmin Venu. The latest

    Full Review
  • Digital TrendsRating, 4 out of 5Mark Jansen on November 6, 2023

    I tried Garmin's $300 Apple Watch alternative. Here's why I love itGarmin may have made a name for itself with rugged Instinct watches and sporty Forerunner fitness trackers, but that's not all the wearable tech the outdoors-oriented company offers. The Vivoactive range features Garmin's everyday watches and they

    Full Review
  • Tech AdvisorRating, 4 out of 5Mike Sawh on October 12, 2023

    Garmin Vivoactive 5 reviewThe Garmin Vivoactive 5 arrives as the successor to the Vivoactive 4, which launched back in 2019. Garmin is updating its first smartwatch-style sports watch most notably with an AMOLED screen. There are new smarts too with a sleep coach telling

    Full Review