Customer Ratings & Reviews

The installation crew was professional and efficient. I do suspect that they screwed up on the dryer vent though. Oh well, I hope it stays in tact.

I had that dryer exhaust smell and humidity in my laundry room. Customer support scheduled a return visit the next working day, and they straightened it out (it is very crowded in that room, I don't think I could hook up the exhaust back there myself).

FRANK AND Donny were fantastic, they carried the dreyer to the basement and hooked it up quickly and took the old one away.

Installers/plumbers installed washer and gas shut valve etc and set up dryer. Only after doing the work, they pointed out dryer had large dent on the side. They said it often happens when taken off shelf by forklift. I tried getting it replaced. 2wks later delivery people couldn’t detach existing dryer and plumbers came 2hrs later, so replacement didn’t happen. Rescheduling was difficult so I haggled over getting refund instead. Didn’t enjoy the process. However, the appliances seem to be working properly.

The install went very well. Was fast and efficient without compromising anything. The dryer was tested on several cycles as well.

Installer spoke very little English, which made communication difficult. This lack of communication is possibly why they installed the dryer without telling me they used my existing venting and didn’t use the new one I purchased. When they left, they had me electronically sign stating was installed to my satisfaction. After they left, I noticed that I paid for the venting and for a steam kit, which also wasn’t installed. Thankfully, I talked with a very helpful representative of the installation crew who helped me with the refund of the vent kit and arranged for the installers to install the steam kit when they returned to pick up our dryer around 9:15pm that evening.

installer was on time and responsive. recognized that I needed a different connection for the gas line as mine was much older. He made the proper adjustments without hesitation and explained what he was doing every step of the way. very happy with his work

Short, quick, and well done. The rest is just to fill in fill until I reach 50 characters

New GE washer and dryer working out well; good installation.

The install went well. The installers were here on time and installed quickly.

Jose and his helper did an excellent job removing the old equipment, installing the new LG gas dryer, testing it, demonstrating how to use it, and making sure I was satisfied with it's placement. They worked in very tight quarters, but were very cautious and respectful not to damage a door, the floor or the new equipment.

Not very happy with the installation. I paid for new venting that was never installed. They had to comeback because the dryer would not dry the clothes.. turns out the old venting was plugged and then they broke our basement window.. never want them near my house! Was told on phone a credit would be issued.. what a joke.. that never happened

Amazing tech and quick install! On time, quality service with friendly communication, and very clean!

To complete the installation I had to agree that they could make several changes so that the laundry room met the local code. One change required an upgrade to the outside vent. When the installers made the change they borrowed my ladder. They never bothered to bring it back into the house when they were finished.

Very professionalism and they came and went no hassle.

MN plumbing and Appliance did a good job. They were relatively quick also. I believe they finished removing my old machines and installed the new machines within an hour.

The installation texhs were extremely friendly and helpful! The delivery was on time, they called ahead to confirm the appointment and update me on the time-frame of the delivery. The techs set my dryer up in a timely fashion. There was no mess left behind, delivery guys cleaned up everything! I could not recommend the two gentlemen that came to my home highly enough!

First time it was delivered they could not install it because there was no gas cut off by the dryer, thought that didn't stop installation of last gas dryer. When they brought it back and did install it the vent fell disconnected from wall and they had to come back and re istall it. And on three different visits installers did not speak one word of English which was inconvenient.

Tom and Colton delivered and installed our new washer and gas dryer. They did a great job! They arrived exactly when they said they would, were careful when bringing in the appliances and got the job done quickly and correctly. It was a pleasure dealing with them. The washer and dryer are working great.

The main installer was great, his partner… not so much. Complained about everything.