Customer Ratings & Reviews

The agents arrived at the time promised and were very efficient and professional. Jordan showed me how to operate the range. I will definitely use Best Buy's installation service on my next appliance.

The installation was quick and then I was showed how to use it!

Our newly remodeled kitchen required extra effort in making sure everything was perfect and working as it should be. The installers who finished the job were friendly, patient with our questions, and professional in every way.

Delivery and installation took less than 20 minutes! These guys are awesome and know what they’re doing!

The looks are great and performance is just what I needed.

When we first bought and had installed, we thought it was defective because it wasn't heating to correct temperature and we got a code that popped up within a week. So we requested a replacement, which we got. When the installer came with the replacement he told us that the first installer installed the range incorrectly and that was probably the issue we were having. So we had to go through all of this because of an incorrect install. The range is good, nothing fancy.

They did their job but could not assess that my gas attachment was just fine and i had to accept the generic gas kit which was not as good as the one i already had. I had been told at Best Buy that if mine was OK i could return/refund the BB generic gas kit.

Very efficient and experienced in what they do tyu

These comments relate to the installation process and installers. They arrived well within the time frame promised. The team was efficient and had the old stove removed and the new one installed in no time at all. They ensured that everything was working properly before they left. No clutter or mess to clean up after them. Yea, Team!!

Great job with installation, hallaway and clean up.

I love my stove best purchase ever i cook all time

The gas oven installation team was excellent. They arrived on time, knew exactly what to do, and did the work quickly and efficiently.

Installation of new LG gas stove. Oto and Giovanny were very professional and did an excellent job !

The Installation crew was very professional and efficient. They took the old stove and installed the new one in less than fifteen minutes. They left the place very clean. Kudos.

Both installers were polite and professional. They put on booties to protect my flooring, and made sure to let me know what they were doing every step of the way. Appliance looks great and works great. The only reason they got 4 stars instead of 5 is because they left a huge gouge in my vinyl plank floor right in front of the gas range that they installed. I am not sure how I am going to fix it, it is really noticeable. Thank you.

Wonderfull installation, very professional, and very quick. They took my old appliance out with no issues and installed my new stove very easy despite been a tight squeeze

It’s oretty typical that gas lines may need a converter and as gas stove installers, I’d expect them to have them on hand. The first guy kept telling me that they don’t have It and I’d have to go buy it and reschedule the install. Come on! Luckily their manager was riding with them and he said they have it. Was the first guy trying to screw me over? What was the point? They also nicked a part of my wall when they were moving the item into my house. In any case they installed it and it looks great.

Install was quick and done well. Install team always wants to charge extra for everything just be carefull

The 2 gentlemen who delivered and installed my new range provided the most professional and concerned delivery and install I have ever had and that is saying something! They arrived a bit later than scheduled but it was a holiday time delivery and they kept me informed by phone of their ETA throughout the day. They were quick at unloading and unpacking the new range and never lost their cool when the old range gave them some trouble being disconnected. They were super careful of my door and walls when coming in and going out with the appliances, It was cold outside and they kept the door open for as short a period of time as possible. The new range install was quickly dispatched and they cleaned up every bit after they were done. (One even offered to sweep up the kitty treats we found lurking under the old range!) I have had MANY delivery/installs in my lifetime (yep, I'm OLD) and this was the BEST.

Great installers who were very professional, respectful of my home and clean installation.