Customer Ratings & Reviews

I'm very happy with my new gas stove so far. It looks solid and fits in well with my kitchen design. It has many new features that I know I will enjoy, especially while using the cooktop which I use more than oven or broiler. I like the design with the middle grill, allowing as easy slide around the cooking surface. The top design also allows for easy cleaning. Gas cooking offers immediate controls of the heat surface. I am looking forward to trying the new design for oven steam cleaning. And I'm hoping to now find a fan designed to efficiently exhaust directly outdoors--so that I can avoid the blaring monitor events that occurred with my old gas stove. Thanks for asking, Carole

The installation was quick and then I was showed how to use it!

Used the center burner, loved the ease of browning buns for my polish.

The looks are great and performance is just what I needed.

Very efficient and experienced in what they do tyu

The stove works fine. The gentleman who brought and installed the stove were experienced and very professional. They did a good job!

They did a good job of installation and even a good job leveling my range. I told them I didn't want lopsided cakes and they made sure that would not happen. I haven’t baked a cake yet but I can tell because the oil in my frying pan does not pool to one side like it did with my old range. Since it was a slide in range with an island in front of it I am sure it wasn’t easy. I wish they would have taken the protective plastic sheeting off the range and also off of the fridge they brought. They warned me not to heat the range up until it was all off. Some was hard to see. I still had some on my fridge 3 weeks later when my dishwasher was delivered. That installer took it all of the dishwasher and we asked him about a place we saw on the fridge. Turned out the doors were still completely covered. He said the other installer should have taken it off.

Great job with installation, hallaway and clean up.

I love my stove best purchase ever i cook all time

Delivery and installation took less than 20 minutes! These guys are awesome and know what they’re doing!

Installation of the new range was excellent and the installer was very professional and knowledgeable. Fantastic job and very well done by him and his team mate.

We actually had two different crews try to install our oven. The first one didn't seem to want to hook up the gas-line and told us it wasn't possible. I had to pay an HVAC company to come out and connect the line after the delivery team just left the oven here. There were other minor issues that came from that but that wasn't on Best Buy. The crew that came to install this range was fast and clean. They knew what they needed to do and did it quickly. I was impressed with how easily they removed the old range without any trouble or damage to my home or any of my personal items. My overall experience with Best Buy was a little frustrating due to delays in product availability and initially installing an oven that did not have the main capability we purchased the oven for in the first place. (airfry) However, it was not anyone's fault really. The product number was right, the model number was right, it was just some kind of a fluke from the manufacturer. In the end they took care of everything and we got what we originally ordered, just took a little longer. And that is the world we live in these days.

Installation of new LG gas stove. Oto and Giovanny were very professional and did an excellent job !

The gas oven installation team was excellent. They arrived on time, knew exactly what to do, and did the work quickly and efficiently.

This is DSI definition of professional installation. Keep in mind this was a return and exchange for exact same range that was delivered two days prior. There is a reason, Best Buy has leased space on their floor to local home appliance companies as they are aware of warehouse issue of outsourcing to third party, but profit margins are too lucrative to make necessary changes. Resulting in a role of dice for consumer based on volume of deliveries that day - will handle surplus with untrained and unprofessional staff. Lead removed range that was to be returned (faulty ignition switch/electronics) and while was putting in truck, assistant decided to install himself. Pictures are self explanatory, somehow during process managed to remove cardboard that was used for removal of range and scruff floors. First attempt at installation of new range resulted in 2 inch drop of top of stove to countertop. Second attempt resulted in picture shown and told job best could do. When said not going anywhere and how can you say that knowing same range was just there less than 5 minutes earlier properly installed. Told don't have time for this and walked off job. That was only the beginning of trouble with DSI as was told insurance would handle claim for damage to flooring and experience encountered. Truth be told, since it's a subcontractor - Best Buy washes its hand once in their backend system end of day as been delivered. Consumer left dealing with unmotivated and unprofessional company DSI, sweeping things under the rug as they do not want the CSAT hit to their location. AVOID AT ALL COSTS and pay a little more to have delivered/installed by more reliable and professional organization.

They did their job but could not assess that my gas attachment was just fine and i had to accept the generic gas kit which was not as good as the one i already had. I had been told at Best Buy that if mine was OK i could return/refund the BB generic gas kit.

We received awesome service from Best Buy and their installers! They kept me up-to-date on when my delivery was coming. They got it set up less than 30 minutes, tested the gas line, gave me a tutorial and answered my many questions. They are awesome!

The guys who delivered and removed the appliances were quick and safe. They did great work!

The man did a great job and he was very fast at installing it and cleaned up after. He was a very professional the whole time he was here

My gas line was bad they have to go and come back to get it set up so they come back and set it up nice and clean