Customer Ratings & Reviews
- Model:
- JES1097SMSS
- SKU:
- 6263663
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers love the compact size and ease of use of this countertop microwave. Many appreciate the added convenience of Alexa compatibility and the generally good performance for heating food. However, some users have noted concerns about the door mechanism and the noise level during operation. The display's visibility has also been mentioned as an area for improvement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a smallish microwave. This does the job. I'm pleased with it.
I would recommend this to a friend - Pros mentioned:Performance
Solid microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid microwave. It’s a little small but I will fit in smaller or more awakened spaces. Good performance.
I would recommend this to a friend - Pros mentioned:Ease of use
Simple but effective with phone app capabilities
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed something simple and found this microwave on sale. While not the strongest (900 watt), it is so far fun to use this with my phone.
I would recommend this to a friend - Pros mentioned:Size
Good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just fine for what we need. Honestly we just needed a small microwave to use every now and again.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We're glad to hear that you have been overall pleased with your new microwave and its size. If you have any questions or concerns about its functionality, please feel free to reach out as we are always here to help. -Chris@GEA
- Pros mentioned:Size
Good microwave for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave fits perfectly on the shelf in the pantry and works well. It’s a good product for the price.
I would recommend this to a friend Not a great Smart Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great Microwave - Alexa wouldn't turn on the microwave, if the microwave door was closed for a few mins. Also, doesn't reheat for specific number of pizza slices or minutes , for mentioned - Says Microwave doesn't support.... Could have gone for something cheap that does basic reheating.
No, I would not recommend this to a friend- Pros mentioned:HeatingCons mentioned:Control panel
Control panel display NOT illuminated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job of heating & defrosting items. Big issue is that the control panel display IS NOT illuminated. Difficult to see various buttons to operate without full lighting on the kitchen.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there! We're delighted to hear your microwave is heating and defrosting your food items well. We do apologize for any inconvenience the non-illumination of the control panel has caused you and will gladly share your feedback with our product design team. Kind regards - Vikki@GEA
- Pros mentioned:Size
Great Microwave
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice microwave, perfect for a small space. It cooks well, no problems at all.
I would recommend this to a friend - Pros mentioned:Size
Powerful little unit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking microwave and is a perfect size for in cabinet placement.
I would recommend this to a friend - Pros mentioned:Ease of use
Great replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully. Easy to operate with little learning time
I would recommend this to a friend - Pros mentioned:HeatingCons mentioned:Noise level
Decent microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats great. Noisy though. Haven’t been able to connect t to Alexa.
I would recommend this to a friend - Pros mentioned:Size
Good Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall microwave for a college dorm room, it fits in well with all my other items in my room
I would recommend this to a friend - Pros mentioned:Size
Does it’s job!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace another brand I bought and this worked perfect out the box. Not too big nor too small.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, and thanks for leaving a review! We want to congratulate you on the new microwave and welcome you to the GEA family. We're so glad this model was the perfect size and we know it looks amazing in your kitchen. Have a wonderful day! -Sylvia@GEA
- Pros mentioned:Size
ge microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good microwave...for small area..works very well
I would recommend this to a friend - Pros mentioned:Size
Nuce compact microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great compact microwave. Bought it for work as i had a small space to fit it and it works perfectly.
I would recommend this to a friend - Pros mentioned:Ease of use
Alexa defrost 2lbs of chicken!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the buck. I'm quite happy with the power output of my microwave. It's actually easy to set up and easy to use.
I would recommend this to a friend Best Buy Honors Its Policy! Kudos!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, I had to get a larger microwave which I did purchase at Best Buy. BB did honor the 60-day return policy, and I was finally able to get a large Frigidaire microwave which was installed professionally by Curtis in March. Supply Chain issue. What can a buyer do but wait?. Only a small glitch was to find the right size 27" trim kit. It took some time, but one was finally ordered. All is well.
I would recommend this to a friendLove this smart microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is so convenient. I had to call GE to set it up, because the instructions were not making any sense or working for me Just give a command to Alexa to turn the microwave on for 30 seconds and it is done. So many other features. Love it so much I’m buying one for my son and daughter-in-law.
I would recommend this to a friend- Pros mentioned:Ease of use
Very simply and useful
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it ! Very simple ! Useful , easy to clean. You can do everything.
I would recommend this to a friend Performs as it Should
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with my G.E. Microwave. It performs all the functions well and is well designed and attractive.
I would recommend this to a friend
