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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 879 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are delighted by the compact size and ease of use of this countertop microwave, frequently praising its simple controls and even heating capabilities. Many appreciate the affordable price point and stylish color options. However, some users have reported concerns regarding the microwave's long-term reliability and issues with the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-879 of 879 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    na

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    correct size and it does everything that we need it to do

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MICROWAVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THERE WAS ALOT OF HOT AIR COMING OUT OF THE BOTTOM WHILE I COOKED FOR 4-5 MINUTES. NOT MUCH COMING OUT OF SIDE VENT.IT GOT VERY HOT ON THE RIGHT REAR TOP.I 'M SURE THE AIR FROM FRONT WASN'T RIGHT I WAS AFRAID IT MIGHT BE RADIATION.I HAD TO RETURN IT.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    6 Months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave only lasted 6 months. The power just went out all of a sudden.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    fake item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is fake item, when you make a purchase your item will be cancelled next day

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      To best address this concern, please contact the Best Buy customer service team for assistance. GE_Appliances

  • Rated 1 out of 5 stars

    Microwave has a short life span

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this microwave in Sept of 2013, and it stopped working tonight while we were making dinner. We are disappointed that it lasted less than 2 years. We will shop for a different brand next time. Do not buy this without purchasing the extended warranty option.

    No, I would not recommend this to a friend
    • Brand response from GE_Answers
      Posted .

      Hello SD44 - this is Nancy at GE. We are very sorry to hear that your microwave stopped working in less than two years. This is not the outcome we would expect to hear and we apologize for your inconvenience. We recommend to disconnect power to the microwave for a few minutes to reset the controls. If this does not help, we recommend contacting GE Factory Service at 1-800-432-2737 for assistance. We hope this helps. Thanks for providing your feedback! GE_Appliances

  • Rated 1 out of 5 stars

    Stop functioning after 11 month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an okay microwave oven, and worked fine until this morning. It is such a hassle without a microwave working at home! GE should provide immediate replacement!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 1 year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave I bought from Best Buy died, quit working, that's all she wrote exactly 1 year to the day after purchasing the microwave. Very disappointed, but seems that I am not alone as several other reviewers say their GE quit within one year of purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to go with GE this size. Old GE died after 15 years! BestBuy had the lowest price on this microwave and free delivery!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it Jan 12, 2018. Wife & I used it several times a day. Today, Aug 29 '20 smelled strong odor of burning wires in/around oven. We kept it VERY clean and it dies 7 months after 1 year warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very good oven, and you can tell it’s quality. The only thing I don’t like is its big footprint on my counter. It’s a very big oven. Other than that, it’s the best one I’ve ever purchased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave on April 18. It stopped working on July 13.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 1 out of 5 stars

    Not good...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first one broke with a smell of burnt rubber after a month. The second one is about 7 months now and this one is doing the same thing. I will contact support again and hope they will send me a replacement. If I could I would take my refund and go find something else but last time that wasnt an option

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for one month

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I don't pay attention to reviews that give one star but I wish I had. I bought this exactly one month ago it's going in the trash. It doesn't get heavy use, defrosting bagels, heating coffee, cooking vegetables. Today a smell like burning rubber started coming out of the side vents. I actually thought it might catch on fire. It didn't smoke but it might as well have. We had to open the window and side door to get the smell out. I do have to say that GE Repair was helpful and they are sending me a refund check. They don't service small appliances like this when they are under warranty. It's really too bad, it took us a long time to find one and we really liked this model.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Failed at 2 months, with smoke and smell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed the white one 4 stars previously, before it failed at 2 months, and the website wont let me update it! These things are unsafe and should be recalled. It started smoking and smelling, even though it kept on heating. This is a defective product. GE customer service while I tried to process a "warranty claim" was almost fraudulent. Luckily I'd bought the bestbuy warranty, and they took it back and issued a credit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst microwave ever!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been to the store twice to take this back. So mad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GE Microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works well and was a replacement from the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and Powerful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third microwave. Best one yet recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned twice, don't buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 months after I bought this microwave I had to return it because it smelled like burning wires. I replaced it with the same model hoping it was just a fluke. NOPE! 4 months later we had the same issue. When I called GE, the lady told me they do not even repair these anymore because of similar problems. She said to return it and get a refund.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Terry - thank you for providing a review of your microwave. We're sorry for the difficulty you experienced. First-time usage of a microwave may produce some smoke. This is typically a very small amount and is perfectly normal.
      An electrical odor in new machines can be normal because the electronic board is "curing" as the circuit board material is heated for first few uses. We hope this helps! Thanks for providing your feedback! NANCYatGEA GE_Appliances

  • Rated 1 out of 5 stars

    Went bad after 7 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was fine until the 7th month mark. Smelled burning and was no longer heating. Has a 1 year warrant but cannot find out how to get it covered.

    No, I would not recommend this to a friend