Customer Ratings & Reviews
- Model:
- JES1657SMSS
- |
- SKU:
- 6237753
Customer reviews
Rating 4.3 out of 5 stars with 2869 reviews
(2,869 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Good Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and nice looking! Good size and wattage.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great “under cabinet” choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We recently redid our kitchen..ditched the over-range microwave for a pretty vent hood...so needed a cabinet version..this GE one is great!.. fits the under counter cabinet, nice and sturdy, lots of room inside. Only negative is it’s a little difficult to see the numbers on the touch pad..but overall I’m very happy with this choice!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Decent size and plenty of features. So far no complaints.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Good microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worked great. So much better than a basic economy model.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Efficient Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is great, but I will say the only issue is that shortly after a few uses the plastic covering on the buttons started to bubble up. Other than that it is a large and efficient microwave.
I would recommend this to a friend Rated 4 out of 5 stars
A good microwave but...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave two weeks ago (4/22/22) after our other one gave it up after 9 years of heavy use. Couldn't find one exactly like the one we had but this one was close enough for the size and wattage needed. In the first week of use, I'm finding the touch pad can go wonky on me out of the blue. I push the Cook Time, then set my time, then set my power to 9, then Start and I get a prompt for "Food". I'm not defrosting something. I don't need to designate a food type. I just want to control the time and power myself. This has happened randomly in the last two weeks. If I can't get it to work, reset, unplug it, replug in, then I fall back on the "Express Cook", pick one minute, power down to 9 and Start it, then cancel when I need to if I don't want the full minute. When I try to go back using "Cook Time" sequence, it will work again. So, I'm on the fence about returning it for another one. We'll see how it goes.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Congratulations on your new microwave. We appreciate your loyalty to our brand and hope you get many years out of this new model. This microwave does have a built-in 5-minute internal timer as a safety feature preventing the microwave from cooking without food inside, since doing so can cause the unit to overheat. If food is placed in the before selecting a cooking sequence, opening and closing the door activates the switch, initiating the 5-minute internal timer. The door latch switch must be opened and closed before hitting “START,” which signals the unit that food has been placed inside. The "FOOD" or "Insert Food" message on the display means the microwave thinks food has not been added yet. To correct the issue, open and close the door again and press “START.” We hope this is helpful. I you have any questions, please let us know. We are here to help! Have a good weekend! Joyce@GEA
- Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
GE 1.6 Cu. Ft. Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice microwave! It looks nice in the kitchen, it's easy to clean and works awesome!
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
LARGE
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a big microwave. Have not had any issues fitting large dishes. easy to use and stainless steel feels high end
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
User friendly microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third GE microwave in 35 years. Each generation is better than the previous one; faster, quieter, and easier to use. Great microwave!
I would recommend this to a friend Rated 4 out of 5 stars
Works as intended
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works as described and the design exceeded my expectations for a GE product.
I would recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Perfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is powerful, spacious inside, quick and easy to use.
I would recommend this to a friend Rated 5 out of 5 stars
BEST MICROWAVE EVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE microwave is the best microwave I have ever owed. It is very quiet and cooks exactly as expected. Does even more than I thought. Love the express buttons. I have even used the potatoe button. It was a great buy and a really good price. I would highly recommend it.
I would recommend this to a friend- Pros mentioned:Price, Size
Rated 5 out of 5 stars
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value, powerful and a decent size. Could be even better with more straightforward instructions.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Very spacious and easy to use microwave.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is very spacious. The preset modes make it easy to use. The sensor cooking and express cook are very useful.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Great microwave!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too noisy, plenty big for cooking larger items, and a pretty easy to use interface/buttons. Does what you need it to.
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 4 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very user friendly. We use it every day. Everyone use it. It is a good size.
I would recommend this to a friend - Cons mentioned:Door
Rated 5 out of 5 stars
Nice little microwave!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave to replace one that was 12+ years old. It's a great one, and works very well. My only gripe about it is that the door doesn't always stay open when you open it, but that may be my less-than-level countertops and not the fault of GE.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Hope it's all I expect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first purchase of this item showed dent damage right out of the box but I called Best Buy and they said to bring it back and pick up another. We open the replacement right there in the store and all was in order. I've used it at least once a day since I got it home and I'll tell you, I'm impressed. This is performing exactly like I want it to and I covered it with the extended warranty
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great value and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It went beyond our expectations. Quiet, functions work very well. Looks good and overall quiet for a microwave.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Rated 3 out of 5 stars
Not one of GE’s best appliances
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking microwave and user friendly but within 2 weeks of use it started marking Arcing sounds from behind the control panel. May have just got hold of a bad one.....but I returned it for another brand just to be safe. The price was reasonable but maybe... you just get what you pay for.
No, I would not recommend this to a friend





