Customer Ratings & Reviews
- Model:
- JES1657SMSS
- |
- SKU:
- 6237753
Customer reviews
Rating 4.3 out of 5 stars with 2869 reviews
(2,869 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Workhorse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the break room at work, and everyone loves it. No complaints, no problems.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
It works like it is supposed to work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fits the hole cooks the food. what more can be said?
I would recommend this to a friend Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the microwave very much it has all the options that we need for our daily lives. Thank you for being there for us.
I would recommend this to a friendRated 5 out of 5 stars
Quiet, efficient, and easy of use.
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To sum it up, the GE Microwave has exceeded my expectations in every way possible. Its stellar performance, spacious interior, user-friendly design, and excellent customer service make it a true gem in my kitchen. If you're in the market for a reliable, high-quality microwave that combines style and functionality, I wholeheartedly recommend the GE Microwave. It's a fantastic investment that will undoubtedly elevate your cooking experience to new heights!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality easy to use heat up. Good finishes good.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
nice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks as depicted. It does the job and pretty straightforward to use. This microwave is bigger than I expected but that is my fault for not measuring my space beforehand.
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
New Microwave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a little while to get used to most of the controls on panel inside the door so that took a little while to get used, but the microwave works great! Heats the food much more evenly than my old one,
I would recommend this to a friend Rated 4 out of 5 stars
Powerful and quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave oven has a big capacity, powerful and very quiet. Unlike my previous microwave oven, it won’t interfere with my WiFi network.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Had the same model previously and liked it just fine. That is why we got the same one. The first one broke down a little sooner than we hoped for.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so glad to hear your new microwave is working great for you. However, we are sorry your previous microwave didn't last as long as you expected. We can understand how frustrating that was for you and apologize for your inconvenience. It is our hope that this new model will last you for many years to come. We appreciate your loyalty to our brand. Please reach out to us if you have any questions in the future. We are always happy to help! Joyce@GEA
- Pros mentioned:Size
Rated 5 out of 5 stars
Excellent microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave to replace a similar -much older-GE microwave that I loved. I am not disappointed-this microwave is as good as the old one --except it is slightly larger and has a little more power. It works very well and the price was good.
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
Quality Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this has been a great purchase. It heats up my leftover in no time. I also love how quickly it defrost my frozen food. I have piece of mind, because I purchased the bestbuy extended warranty.
I would recommend this to a friend Rated 5 out of 5 stars
Great one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for a 12 year old microwave. Researched a lot, if you are on the fence and do NOT need inversion heat, this is perfect. Quick start buttons, plenty light on the inside, works quietly.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Great smart microwave!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic smart microwave. Great size, it will fit a charger sized dinner platter. Quick keys and program keys work great. This machine is powerful and will fully heat foods to lava hot if u need it.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old Microwave finally went out. Went back with the GE. So far so good!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for our disabled son's apartment and it is easy for him to operate and works fine. We had to go on-line to print the instructions.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
New GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is just what I was looking for. I like all the button features and the size is perfect for my countertop.
I would recommend this to a friend - Cons mentioned:Timer
Rated 3 out of 5 stars
Microwave is alright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is loud, buttons are in the wrong places, after how many microwaves the buttons are pretty much in same spots not this one I'm always fumbling around. Also it's super annoying say you want to heat up your coffee and you get busy you can just hit more time you have to open and close it then hit time it senses something in oven and will not restart
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Solid microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect replacement for my whirlpool in cabinet microwave. I have not used all of the features but have had zero issues. It’s pretty easy to wipe down and quick to heat.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
New microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what i expected and mor Very pleased Great valueand fits in wit our stainless decor
I would recommend this to a friend Rated 5 out of 5 stars
GE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and uncomplicated controls . Silent operations. Similar to the GE product we owned in the past.
I would recommend this to a friend





