Customer Ratings & Reviews
- Model:
- JVM3160RFSS
- SKU:
- 10187322
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Microwave review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clock on the microwave starting to malfunction within the first few months.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. We recommend you take advantage of the one year limited warranty by calling GE Appliances Services at 1-800-432-2737.
Service problems
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After one year of purchasing this product, it broke down. It had a 2-year warranty. When the service team came to my house, they saw a cockroach next to the microwave and said that the warranty did not cover it because there were cockroaches in the house. They left without performing any service.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If you have an active extended warranty through Best Buy, we recommend contacting them with any questions/concerns regarding your extended warranty company. You can reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. -- If you have pests in your home, we recommend contacting an exterminator. Lauren@GEAppliances
Noisy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too noisy. Much noisier when cooking than our old OTRx
No, I would not recommend this to a friendIt was in stock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have bought GE appliances for many years. Unfortunately they are NOT getting better. This is passable, the only real factor was availability. Q: “How’s the new microwave?” A: “Well, it was in stock.” It works, it’s louder than the old one, it’s decent. Next time I have to buy one, hopefully there are more to choose from.
No, I would not recommend this to a friendGoo microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with mount. Heats food well and easy to use. Would reccomend
I would recommend this to a friendGE Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave has been fine for an open box buy! However, they did not include the mounting bracket but luckily was able to use the old bracket!
I would recommend this to a friendCustomer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse customer service, i brought this open box excellent condition meaning a necessary parts it didnt have the anchor screw to bolt though cabinet to front of microwave was on phone for 2 days arguing with c.s. & support no help worse people to talk to. I will never buy anything from best buy again hope you ho bankruptcy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend you reach back out to Best Buy by calling 800-433-5887.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the microwave. Works so easy. Super great for the kids
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good item for the prize. Easy to install. Received on time.
I would recommend this to a friendNoisy microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works OK, but is noisy. My old GE microwave was quieter. Got a repairman in to fix it from GE and was told that it was just the way it was made. He couldn’t fix it.
No, I would not recommend this to a friendA good looking microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking and functioning unit that fits our families use
I would recommend this to a friendNice Simple Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This GE microwave is similar to the initial one in the house. Works well and is not overly complicated. Does the job well for the price paid.
I would recommend this to a friendGE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too sure about the sound it is making when running. Too much steam on the glass door.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, but the exhaust is too load. Would not buy again.
No, I would not recommend this to a friendGood microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent mid priced microwave. You need two people to install as I had my neighbor help me. If you don't know what you're doing, have a pro install this item (over the range microwave)
I would recommend this to a friendGo to PC Richard’s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy cancelled my delivery date twice no apology, worst customer service.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your experience, we recommend calling the Best Buy team directly at 888-237-8289.
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had bought this product before lasted a couple day past warranty period of 1 year Hoping this time will be better.
No, I would not recommend this to a friendLooks good but hard to read panel even with light.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would have been nice to read touch screen without turning on kitchen light switch on to see panel.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Robert, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship of your microwave. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our microwave design and development team for future improvements. -Chris@GEA
No installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we bought the under the counter microwave we paid almost $120.00for installation. We tried to book an appointment to have it installed but the store clerk could not seem to book it. He told me to call the phone number. I tried several times to call and was told there was over an hour wait each time. I left my number for a call back. When I got a call back still no one was able to schedule installation. I was told no one in the area does installation. Well then why in the world would I get charged for something that was not even available! Crazy. I had to find someone on my own to do it.
No, I would not recommend this to a friendIt's ok for a basic microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok for a basic microwave. overcooks potatoes. on the plus side. it seems to always manage handle on my mug facing out.
I would recommend this to a friend
