Customer Ratings & Reviews
- Model:
- JVM3160RFSS
- SKU:
- 10187322
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Decent if you actually get the mounting plate!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave itself is decent, but getting to the point where you can actually mount it is a chore. Purchased one microwave that didn't have the mounting plate included. I exchanged the microwave for another one of the exact same model, got the microwave home... and still no mounting plate!!! Best Buy customer service was no help at all. I was disconnected from customer service three times (because you can't talk to someone at an actual store location unless you physically go there), and when I finally did get ahold of someone I was told that I could exchange it for a SECOND TIME or call GE customer service. GE was much more helpful and sent me the missing mounting plate. If I wasn't in need of a microwave quickly, I would have returned it to Best Buy again and shopped elsewhere. Super unhelpful.
No, I would not recommend this to a friendGreat microwave!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fulfilled all my requirements. It replaced a GE microwave which had worn out after 8 year.
I would recommend this to a friendWeak Exhaust
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Negative: Poor suction power Positive: Heats quickly, under lights are strong, solid and very easy to use based on the numerical cooking menu
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi,
We appreciate you giving us your review of this microwave. We're happy to know that controls are easy and it heats well! The over-the-range microwave vent system should properly remove most heat, steam, and smoke from the cooktop. If boiling or simmering for long periods of time on the front burners, the vent will not always be capable of capturing all of the excess steam. It may be necessary to use the back burners in this case.
The tissue test below can be used to check proper draw of the vent:
Turn the vent fan on HIGH and hold a tissue or paper towel under the vent area. The suction should hold the tissue or paper towel in place. The draw is equal on both sides. It is normal to have some air blowing out of the top grill.
If the unit does not hold the tissue or paper towel:
Check for proper installation of the fan ductwork. Refer to the installation instructions for complete instructions.
If your microwave is vented internally we recommend replacing the charcoal filter every 6-12 months depending on usage. If the vent is installed properly and is still not drawing, contact service. You can schedule an appointment by calling 1-800-432-2737. Thanks for your support. Mike@GEA
Works perfectly. Good installers.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly once we understood the purpose of the five-minute timer and why the word "FOOD" occasionally appeared when starting the unit.
I would recommend this to a friendGreat but..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a similar one manufactured in 2004 from GE. I had it in our house for 10 plus years. After a couple of weeks, I honestly miss the old one. It felt robust, you throw the door it take the beating and is just fine. This one, says stainless steel, it feels so flimsy. It feels like plastic painted with a steel coating. I cannot find my older model since its discontinued. The new one's are just old machines with cheap parts. That's my opinion. I don't think this will last 10 years unless we tone down our behavior with it. This is not something I can easily return and replace. It's a pain to replace such a thing. If someone is buying it, then i would suggest looking at it in person and then make the decision. Why 3 stars.. it works without any problem. so cannot deny that.
No, I would not recommend this to a friendGE Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oven gets hot when cooking range is own. My previous GE microwave was not getting hot when cooking range was own.
No, I would not recommend this to a friendNice and sturdy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and easy to use, liked the light and the turntable inside the microwave that you can turn off or on the swivel with one button.
I would recommend this to a friend?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive only had it a month ask me in 2 years how it has been performing.
I would recommend this to a friendGE Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems that this microwave is not as powerful as my old one.
I would recommend this to a friendGood Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Install and replaced perfectly my Kitchenaid microwave.
I would recommend this to a friendGE Install And REview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and amazing installation kit. Took a bit long to install but again easy to use and fits like a glove.
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love it cooks real good and fast best micwave i ever found
I would recommend this to a friendMicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New microwave to replace older Samsung one under cabinet
I would recommend this to a friendWorked well for years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this microwave for the past 6 years in my new kitchen. It worked great. It did only last 6 years, however. I thought it would last a little longer. I am buying a new one, however.
I would recommend this to a friendPremium quality at budget price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to self install. Works well and looks very modern and sleek. Very happy with the quality for the price.
I would recommend this to a friendTO
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product replace a GE Over-the-Range microwave and it was the same color that we wanted.
I would recommend this to a friendGood replacement for RV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, easy install, good replacement for original RV microwave.
I would recommend this to a friendNice Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking Microwave. We love the slate stainless steel color.
I would recommend this to a friendREPEAT CUSTOMER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SO FAR SO GOOD ONLY TIME WILL TELL I HAD ONE LIKE THIS FOR 20 YEARS NO PROBLEM THAT WAS 20 YEARS AGO WORKMANSHIP TODAY THERE IS A LOT TO BE DESIRED
I would recommend this to a friendNice microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Love the light under the microwave and minute controls
I would recommend this to a friend
