Customer Ratings & Reviews
- Model:
- JVM3160RFSS
- SKU:
- 1624532
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Joes microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome functional and dependable and sturdy and safe
I would recommend this to a friendGreat for the value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet compared to my older GE model. Just wish the controls were in "brighter" writing.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, I would buy this product again from Best Buy as well as other products. Love the customer service,
I would recommend this to a friend- Pros mentioned:Overall performance
Works well for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall we have been happy with the performance, considering this was not in the higher price range for microwave ovens.
I would recommend this to a friend Excellent microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave! This is the replacement model for our original one which lasted 18 years! Highly recommend!
I would recommend this to a friendWorks well and quiet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use the microwave rarely for warming leftovers. It has preformed well to date (4 weeks). I enjoy how quietly it operates compared to the Samsung microwave I previously owned.
I would recommend this to a friendWorks well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Had trouble with another brand and bought this as a replacement. Have not had any issues.
I would recommend this to a friendNice upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave. Works as expected. This is my 2nd one of this model. I bought both for an upgrade to home expecting to sell.
I would recommend this to a friend- Pros mentioned:Overall performance, Price
Work great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as open box item for less than half regular price. Looks and works great.
I would recommend this to a friend - Cons mentioned:Door quality
Good for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is good except the door is a bit hard to open. Other than that works good
I would recommend this to a friend Have them open the box to see what you are buying.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible microwave. The display model we looked at in the store is different from the one they gave us. We went through ten different microwaves looking for DUAL FLOODLIGHTS over the range and found a display unit with this feature. We told the salesman, "This is the one we want, right here." He went back to the stockroom and got one in a box and we got it home, got it installed, plugged it in and turned on the range lights only to find there is ONLY ONE FLOOD LIGHT. The ONE FLOOD LIGHT is dimmer than the nightlight I have in the bathroom. You cannot just change the bulb because it is a special "bi-pin halogen lamp" which mounts sideways in the socket so there is NOTHING to replace it. We called the Best Buy store and they explained the one we got in the box is the CURRENT MODEL of the store display. The Store Display is no longer available and they one they gave us is its "replacement". I am so unhappy. Couple more things. The keypad is black with NO BACKLIGHTING meaning you cannot see the numbers on the keypad without a flashlight in our kitchen during evening or morning hours. The steel used for the case is so flimsy (compared to our old unit) when we mounted it and screwed down the two holes in the front (A and B on the diagram) the center of the microwave sheet metal droops leaving a small gap between the stove and the cabinet it is mounted to. The "fan" is SUPER NOISY so you can hardly hear yourself think while using the microwave. To have a coffee in the middle of the night one must get a flashlight to look at the keypad and then worry about waking the house up because of the noise from the fan. SO unhappy. Wish we could take it back but we threw out the box and packing materials and it was so much trouble we just threw up our hands. Will NEVER buy another one from GE or Best Buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We hate to hear that you have not been pleased with the design of your microwave's cooktop lights and control panel. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Microwave is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the touch pad and controls. great look. Geek squad is top notch. looking forward to working with them again.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to share your feedback. We are so glad you love working with Geek Squad. They are great! This microwave has great features and we are glad you are happy! Thank you! Joyce@GEA
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little noisy but very good . I would recommend it.
I would recommend this to a friendPerfect Replacement
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older model which allowed me to use the same bracket. Love the one touch buttons for quick cook times between thirty seconds and six minutes.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install—the pattern given to measure holes for installation was not try to where it needed to be
I would recommend this to a friendGood purchase for the money!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and looks nice. Would be nice if the buttons light up so you can use without the light on. I don't think any do thou!
I would recommend this to a friendGreat microwave for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this microwave..... But I really wish the ready food didn't constantly beep. Once is sufficient
I would recommend this to a friend- Pros mentioned:Overall performance
Life saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but I wish it came with a manual instead of having to print one.The other problem it prints in Spanish first and then in English,which is not right.English is the language of this country,so it should be first.
I would recommend this to a friend Great microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t use my microwave a lot but still wanted to replace the one that broke. I am very pleased with this one for the price I paid. Very sturdy and works well.
I would recommend this to a friendExcellent product so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had some issue removing front grill to install charcoal filter. otherwise all good. Called the number provided but, they were no help.
I would recommend this to a friend
