Customer Ratings & Reviews
- Model:
- JVM3160RFSS
- SKU:
- 1624532
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Breaks down after a year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model has been good for us up until recently. We purchased it February 2020. Now it does not heat. Power is fine, timer is ok, but would not engage and heat. I searched for issues since I was confused. I came back to reviews of this item with issues and a faulty fuse being common. It's absolutely true. This started happening after about a year well out of the warranty period. Now we are having someone come fix it. By the sounds of other review we could be dealing with this issue often. A $178 microwave shouldn't be breaking down after a year, avoid buying this model if possible!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your microwave stopped operating properly so soon into its lifespan and required service. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We're glad, though, that you were able to schedule an appointment to have your microwave repaired. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
GREAT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AWESME PRODUCT 100% SATISFIED. GE PRODUCTS ARE THE BEST!
I would recommend this to a friendExcellent microwave oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT CHOICE. Installation made by GEEK professionals.
I would recommend this to a friendnice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great item, looks good on my house, nice and clean
I would recommend this to a friendGreat clean modern color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great good clean modern color Heat fast and good
I would recommend this to a friendGood choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Old microwave stopped working. This is a good unit. Very quiet.
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and works like a charm.....
I would recommend this to a friendmicrowey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Godd havyiv.mand perfec i recomend of my family df nkmd.gk cb gnkf.
I would recommend this to a friend- Cons mentioned:Keypad
TOTAL GARBAGE. DEAD IN LESS THAN 2 YEARS
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and installed by Best Buy in 1/2018.... No longer works and has to be replaced 11/2020. Shut off in the middle of cooking, and the keypad is completely dead. Flipped the breaker on and off, now it only lights up inside, then goes dead again as soon as you press a key. TOTAL GARBAGE.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Howard384, thank you for your review. We are sincerely sorry that your microwave's keypad is not operating properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
- Pros mentioned:Ease of use
Our new toy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to our kitchen it works well and is easy to use. We have our grand kids even enjoy it
I would recommend this to a friend Great microwave with many settings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has surface light with a night light setting.
I would recommend this to a friendLooks great. Works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really am enjoying item above my GE stove!! Love the carousel.
I would recommend this to a friendGE over the range microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with the older version of this unit, broken handle, cracked plastic covers and it died even though we’ve only used it for less than two years. We’ll see how long this one lasts
I would recommend this to a friendNot Lasting
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working on the year anniversary hence, no warranty, if you buy ensure additional warranty is purchased. Worked great while it lasted. The cost for parts is worth the repair.
I would recommend this to a friendGE Over the counter microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with the all black face and the buttons on the microwave you can not see. Very hard to read. I was hoping they would be in white.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Bill, thank you for your review. We are sincerely sorry you have not been pleased with the design of your microwave's control panel. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our microwave design and development team for future improvements. -Chris@GEA
Great Micro wave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet heats food like it should.looks good above our stove.
I would recommend this to a friendGood microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this one because it is very similar to my old one
I would recommend this to a friend- Pros mentioned:Size
Good Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave replacement works great. No problems. Fit right where the old one was.
I would recommend this to a friend Great machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave so clean and purty!!!!!!!!
I would recommend this to a friendGreat quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this one because it's a nice nice futures
I would recommend this to a friend
