Customer Ratings & Reviews
- Model:
- JVM3160RFSS
- SKU:
- 1624532
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Great microwave, over the range. Our 2nd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you. Great product, great service. Our 2nd one
I would recommend this to a friendAvoid this microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our last GE microwave died after a few years of light service. Thinking it would be easier to install, I bought the closest model. My mistake. After 6 months of normal usage, the handle to open/close the door already is cracked! Plus, the inside of the microwave is not metal - so you can't store your microwave plate cover using magnets. We already ordered a replacement microwave oven. We hate it and regret the purchase.
No, I would not recommend this to a friend- Cons mentioned:Door quality
This microwave seemed junky.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The doors did not close smoothly and you needed to hit the buttons just right to get them to work. They seemed to move around and unstable.
No, I would not recommend this to a friendBrand response from GE_Answers
Posted .Hello Doodlebug - this is Nancy at GE. We are sorry to hear that your new microwave door does not close smoothly and that the control panel does not seem to be working correctly. It is considered normal to have a small amount of play to the microwave door up or down of approximately 1/8". This is more often observed on the over-the-range models. If there is a problem with the keypad, we recommend contacting GE Factory Service at 1-800-432-2737. Thanks for providing your feedback!
Replacement for one that broke
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for one that broke, They don’t seem to make them like they used to, over a five-year period I’ve had two of them break
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Rckymntmom, thank you for your review. We are sincerely sorry your original microwave stopped operating and required a replacement so soon into its lifespan. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
GE what's up ?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems a lot more flimsy than original model from 5 years ago
I would recommend this to a friendGreat microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable, great replacement for what I need.
I would recommend this to a friendGreat microwave at a great price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced an older model and I love this one! Great
I would recommend this to a friendBrand response from GE_Answers
Posted .Hello Birdie - this is Nancy at GE. We appreciate your feedback regarding your new GE microwave. We so glad to hear that you love it. Thanks for choosing GE!
Number's and words plastic cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works good but the buttons are coming off and not wven a month old. Not.happy with the quality of material.
No, I would not recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome microwave. Quiet and efficient. Does everything we need it to do.
I would recommend this to a friend- Pros mentioned:Ease of use
Good appliance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and easy to use. At the moment is working correctly with no issues.
I would recommend this to a friend - Pros mentioned:Ease of use
Upgrade from 2008 model to this model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a previous Ge microwave. Was easy to remove and install new one. Works great
I would recommend this to a friend Basic device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic device. No reheat instructions unless you get out the manual. Plastic handle. Meh
No, I would not recommend this to a friendThe old one broke in 4 years
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only bought this because my 4 year old one broke and didn't want to install another bracket. I think it will break in 4 years.
No, I would not recommend this to a friendNot thrilled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave looks good but doesn't heat that well. Have to add extra time to recommended food minutes to complete cooking things.
No, I would not recommend this to a friendInconvenience as it’s best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our microwave broke the same day that we have family coming over from out of town.Went to the Best Buy in our city but they didn’t have it in stock so we have to pick it up 40 miles away. Took us 2 hrs drive round trip. We have to hire someone to install it because if Best Buy will have it delivered and installed we have to wait the following week for the item to arrive and we are hosting that weekend so we didn’t have a choice. As soon as we got home and installer has arrived, we took the unit out of the box and the item has been severely dented in the side. Installer took over 4 hours installing it because he has a hard time fitting the dented unit. We were so ready to return it and installer was giving up already but we can’t have people over the weekend with no working microwave. We ended up paying the installer almost the same price as this disappointing unit for the inconvenience and we’re stuck with a microwave that we’re hoping is not going to break anytime soon from the damage of the dent. Waste of time and money!
No, I would not recommend this to a friend- Cons mentioned:Display
Display started flashing & loud exhaust fan
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display started flashing 10 months after purchase but before that we noticed how flipping loud the exhaust fan is and it comes on automatically when ever you use the oven.
No, I would not recommend this to a friend Adequate at best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want an inexpensive microwave that works this will get the job done. Design flaws in the clock make it nearly unreadable At 5 ft and shows every finger print
No, I would not recommend this to a friend- Pros mentioned:Ease of use
The perfect microwave for us.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is easy to operate, super simple. No thinking required. And it does the job.
I would recommend this to a friend Newer is not better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave to replace the one that stopped working in my home because it was noted to be the same model number. Well that wasn't the case ... ok not that big a deal. However, this device has a lot of issues. 1. Closing the door is tough to do and its extremely loud. SLAM! Within a few weeks, the notification beeps started fluttering working/not working. Sometimes there's no beeping at all ... touching numbers, actions and at time completion. Yes it cooks food just fine ... but the fine points of personal interaction are no where near the original unit that we had to replace. I should have bought something else.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there, and thanks for submitting your feedback. While we’re glad your microwave is cooking food well, we do regret there was confusion over it not being the same model number, as well as trouble with the door and notification sounds. We know those issues may have caused concern, and we regret any inconvenience you’ve experienced. We do expect that the microwave door may be harder to close and louder than a previous model; this is often due to a firmer spring in the door latch and is generally normal. We will certainly report your overall experience to our Design team for future consideration; we always want to know what our consumers think of our models, and your insights are appreciated. Regarding the notification beeps, you may want to try completely disconnecting the microwave from power for a couple minutes before reconnecting; this resets the electrical components and can often help. If you are unable to solve that issue and think service may be necessary, that department is available at 1-800-432-2737; a technician would be glad to examine the microwave. We truly appreciate you as a loyal GE consumer, and we’ll work to earn back your trust in our brand as we move forward. If you have any other concerns or questions, we are happy to offer assistance any time. -Sarah@GEA
Extremely Loud!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works however, the exhaust fan comes on EVERY time you run the microwave. Extremely LOUD and annoying.
No, I would not recommend this to a friend
