Customer Ratings & Reviews

Too noisy. Much noisier when cooking than our old OTRx

After one year of purchasing this product, it broke down. It had a 2-year warranty. When the service team came to my house, they saw a cockroach next to the microwave and said that the warranty did not cover it because there were cockroaches in the house. They left without performing any service.

Have bought GE appliances for many years. Unfortunately they are NOT getting better. This is passable, the only real factor was availability. Q: “How’s the new microwave?” A: “Well, it was in stock.” It works, it’s louder than the old one, it’s decent. Next time I have to buy one, hopefully there are more to choose from.

The microwave has been fine for an open box buy! However, they did not include the mounting bracket but luckily was able to use the old bracket!

Came with mount. Heats food well and easy to use. Would reccomend

Worse customer service, i brought this open box excellent condition meaning a necessary parts it didnt have the anchor screw to bolt though cabinet to front of microwave was on phone for 2 days arguing with c.s. & support no help worse people to talk to. I will never buy anything from best buy again hope you ho bankruptcy.

Is a good item for the prize. Easy to install. Received on time.

We love the microwave. Works so easy. Super great for the kids

The microwave works OK, but is noisy. My old GE microwave was quieter. Got a repairman in to fix it from GE and was told that it was just the way it was made. He couldn’t fix it.

Great looking and functioning unit that fits our families use

This GE microwave is similar to the initial one in the house. Works well and is not overly complicated. Does the job well for the price paid.

Not too sure about the sound it is making when running. Too much steam on the glass door.

Good price, but the exhaust is too load. Would not buy again.

Decent mid priced microwave. You need two people to install as I had my neighbor help me. If you don't know what you're doing, have a pro install this item (over the range microwave)

Had bought this product before lasted a couple day past warranty period of 1 year Hoping this time will be better.

It would have been nice to read touch screen without turning on kitchen light switch on to see panel.

When we bought the under the counter microwave we paid almost $120.00for installation. We tried to book an appointment to have it installed but the store clerk could not seem to book it. He told me to call the phone number. I tried several times to call and was told there was over an hour wait each time. I left my number for a call back. When I got a call back still no one was able to schedule installation. I was told no one in the area does installation. Well then why in the world would I get charged for something that was not even available! Crazy. I had to find someone on my own to do it.

Best Buy cancelled my delivery date twice no apology, worst customer service.

It's ok for a basic microwave. overcooks potatoes. on the plus side. it seems to always manage handle on my mug facing out.

I regard GE products as solid and bought a microwave at Best Buy. However, when we opened and checked the parts against the manual, some where missing. So, we had to return it.