Customer Ratings & Reviews
- Model:
- JVM3160RFSS
- SKU:
- 1624532
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
Replaced Old GE Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced old GE Microwave that came with the house we purchased around 8 years ago. Hope this one lasts just as long. It's very similar.
No, I would not recommend this to a friend- Pros mentioned:Price
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave looks great and delivered as advertised. Makes the kitchen look nicer and came at a great price
I would recommend this to a friend Decent microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because the handle on my original broke and it was cheaper to buy the whole microwave than just the handle.
No, I would not recommend this to a friendI'll Tell You When I Finally Get It Installed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot tell you how it works as yet, as I am still waiting to get it installed by your Geek Squad/In-Home Services. I'm sure the product will be fine, as I have owned this make & a similar model before. but I was not satisfied with your in-home installation service at all & continue to await my appointment, which is now put off indefinitely due to Corona Virus related issues.
I would recommend this to a friendSad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed to be nice but when opened a huge dent was in the back. Returned with no issues
No, I would not recommend this to a friendReplacement GE microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still do not have the replacement unit! Supposed to be delivered on the 21st. Thin replacement one does not like the touchscreen feature. Must use something hard to psh the buttons.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about the difficulties you've had with your microwave. If you have not received your replacement unit, please call 1-888-237-8289 for assistance. -Vikki@GEAppliances
Missing standard options in my opinion.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No butter softening or melting!! In this day and age who would think you'd have to look for that???
No, I would not recommend this to a friendMicrowave Oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, but very difficult to read the wording on front for Microwave categories.
No, I would not recommend this to a friendI DO NOT Recommend!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed. I bought two of these for my rental property and in less than two years, the over stove light stopped working in both units. The microwave works fine, but the light that provides a safer night-time cooking environment in now non-functional and it will cost me as much to have Best Buy even take a look at it as it will cost to buy and install a brand new unit. I'm very annoyed and feel like I wasted too much money on these microwaves.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Good over the range microwave for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is practical, easy to use and fits my needs, and for the price is grate
I would recommend this to a friend Buzzing sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first 5 seconds after start time makes an irritating buzz sound. Almost electrical vibration. Just wonder if that's normal for this brand? Had a Samsung 14 years old and made that sound just before it died. I'd like to return just because of the sound.
No, I would not recommend this to a friendPlastic trim disintegrated less than 5 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After owning for 4 years 11 months the plastic vent trim and control panel disintegrated. Unit would trip the breaker when opening the door. Ordered replacement fuse and switches. Before removing top screws noticed that the plastic trim was brittle and breaking apart. The trim had never been removed prior. The control panel plastic mounts had also broken resulting in it being loose on the bottom right. Unit could not be repaired due to faulty plastic.
No, I would not recommend this to a friendVery very dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could send this back, I would, I knew it was to good to be true on the sale price, my husband had a stroke (memory) so I tried to get one basically the same my old GE was so much better they took out major things that I had , to top it off it’s very very noisy and the turn table makes noise.
No, I would not recommend this to a friendNot popping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not completely pop your popcorn lots of kernels left behind
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that your microwave isn't fully popping your popcorn and know what a pain this would be. We recommend leaving your popcorn in for longer, or until you hear the amount being popped slow down. We hope this helps! Please let us know if you have any more questions for us. We hope you enjoy your popcorn! -Chris@GEA
Very very basic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would buy a better one if I had to do it again. Not really up to my standard.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for this feedback. We're sorry that you are not completely satisfied with your microwave - we know discouraging this can be. Two of favorite aspects of this microwave are the straightforward, convenient cooking controls and the two-speed venting system that removes smoke, steam, and odors. You'll find more information about what this microwave can do on pages 6 through 13 of the owner's manual, where its features are described and explained: https://files.bbystatic.com/0pksMLb6d99gAn8TNKKZqw%3D%3D/Owners%2BManual%2BJVM3160DFWW.pdf. Let us know if you have any questions in the future - we're always here to help out! All the best, Kelsey@GEA
No contrast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough contrast with keypad and my memory isn’t that great.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We appreciate you taking the time to share your review. Thank you so much for your feedback about the keypad of your microwave. We will be sure to pass this on to the appropriate team for future design and development. Olga@GEA
Didn't Fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were quite disappointed after spending almost three hours installing this microwave only to realize we weren't able to open the door all the way. GE changed the way the doors on their microwaves open. Instead of having the door swing flush with the unit, the door now swings out. Therefore if you already have a tight fit, this (and other GE models) will not work. We wanted to stick with GE but had no choice but to go with another brand.
No, I would not recommend this to a friendDoor noticeably misaligned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was so happy to replace broken 12 year old Maytag microwave this model but when I opened a brand new box I noticed that the door is badly misaligned, I'm not sure if this is the case for all of them but definitely returning this one.
No, I would not recommend this to a friendNot bad for the price, but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine and looks good, but makes too much noise and the buttons are hard to press.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, Thanks for posting your review. We always enjoy hearing from our customers and it's a pleasure having you in the GE family. Your comments for improvement on the sound level are greatly appreciated and we'll be sure to share them with our engineering staff. Thank you for choosing GE Appliances! -Sylvia@GEA
Do Better GE
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased: December 2021 Installed: January 2022 Surface Lightbulb-(R) side burned out: January 2023 Handle broke off: April 2024
No, I would not recommend this to a friend
