Customer Ratings & Reviews
- Model:
- JVM3160RFSS
- SKU:
- 1624532
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, performance, and reasonable price of the 1.6 Cu. Ft. Over-the-Range Microwave. Many find the size ideal and appreciate the straightforward installation process. However, some customers have expressed concerns regarding scratches on the door and difficulty reading the control panel. Additionally, a few users have noted issues with the visibility of the display and the lack of illumination on the keypad.
This summary was generated by AI based on customer reviews.
REPEAT CUSTOMER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SO FAR SO GOOD ONLY TIME WILL TELL I HAD ONE LIKE THIS FOR 20 YEARS NO PROBLEM THAT WAS 20 YEARS AGO WORKMANSHIP TODAY THERE IS A LOT TO BE DESIRED
I would recommend this to a friendNice Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking Microwave. We love the slate stainless steel color.
I would recommend this to a friendReplaced 11yr old microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to replace our 11 yr. old Sears microwave. This one was the only white otr in the city. It is ok, but not as well made as the one it replaced.
I would recommend this to a friendNice microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Love the light under the microwave and minute controls
I would recommend this to a friendmicrowave replacement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect replacement for broken 22 year old oven. Installed myself.
I would recommend this to a friend- Cons mentioned:Door quality
Glitchy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turntable stopped working the second day (and yes we tried the "turntable" button numerous times to no avail). Microwave would stay on after pushing the "off/cancel" button. Door feels clunky to open and close (loud). To get it fixed we either have to uninstall the entire thing and take it to a GE Service center or pay for a tech to come out. We have owned it for two weeks and are very regretful!
No, I would not recommend this to a friend False Advertising
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Functionally I find this to be a very good product. However, the unit's design does not match the advertising or owner's manual: 1) The display is NOT green as depicted but rather a very bright white. 2) it does not have TWO stovetop lights, just ONE. 3) Stove top light is NOT INCANDESCENT, but rather a blade-base lamp. 4) It has TWO stove top vents rather than one. I find the fan to be fairly quiet and the heating times are shorter than my old unit.....containers also get hotter. Popcorn button pops nearly all kernels without burning. Buttons could be differentiated better like my old unit was. I was able to better match the unit's display color to my range by inserting a piece of transparent green plastic between the control panel and the numeric display on the main circuit board. Used a piece of food storage container lid cut to fit the recess on inside of control panel.
No, I would not recommend this to a friendWorks great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, hanging above the stove is a huge space saver
I would recommend this to a friendOurs worked great for less than 3 years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ours died in less than 3 years. It was such a pain in the butt to install that I think I'm just going brand new one of the same model just to ease installation. I wouldn't recommend buying a new one, but reading the reviews of other brands, it seems that pretty much they all seem to be about the same: they don't last like the microwaves we had growing up.
No, I would not recommend this to a friendHousewarming Gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and it meets what was needed in my kitchen . I needed to update
I would recommend this to a friend100% Satisfied!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly fit same model as the original 23 years later!!! And much lighter!!!
I would recommend this to a friendnew microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my old one that stopped working. I love everything about this except it's a bit louder than my previous one.
I would recommend this to a friendInexpensive but good quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much the same as the black one it replaced. Had to make minor modifications to install.
I would recommend this to a friendMy microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave, warm things good. I hope stays like that.
I would recommend this to a friendOwner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product would recommend to a friend no complaints
I would recommend this to a friendWatch Out for Third Party Installers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave and a dishwasher. Since I am still a Total Tech member, the installation was included at no extra cost. I assumed someone from the Geek Squad would do the installation of both appliances. Instead a third party installer did the work. I was not impressed. They were in a hurry to get job completed and made some mistakes. Also, the old dishwasher was hardwired (no electrical plug). I asked him to hardwire the new one and he said that was "not allowed". So he charged me $150 (cash) to install a plug. I later read the GE installation instructions and it describes how to hardwire the dishwasher. So I feel I got fleeced by this guy. I expected more from Best Buy.
No, I would not recommend this to a friendSleek, simple and fully functional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to replace a more sophisticated GE Profile microwave, but knew that I only really use the basics. Has more than enough functions and looks great. Was also very pleased with the Best Buy online shopping experience, delivery and installation.
I would recommend this to a friendBrand response from GE_Answers
Posted .Hello Giraffe - this is Nancy at GE. We're glad to hear that your new microwave has more than enough functions and looks great. Thanks for providing your feedback!
Really good prices
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy everything we need. We can find best prices and offers
I would recommend this to a friend- Cons mentioned:Door quality
Poor quality, lasted less than 14 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave at BestBuy approximately 14 months ago. My first impression after removing it from the box was that is was very flimsy construction and remarked to my wife that I expected the door would break off its hinges in 2 years. I will never find out if I am right because after 14 months the unit is tripping the circuit breaker every time we try to use it. And for the GE apologists who may be reading this: 1. Yes it is on its own circuit 2. Yes it the circuit is the appropriate amperage
No, I would not recommend this to a friend GE Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've been using this model for years. We had a 2016 that just died on us. 7 years of fantastic service.
I would recommend this to a friend
