Customer Ratings & Reviews
- Model:
- PVM9215DKWW
- SKU:
- 5580756
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the ease of use, size, and overall performance of the 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate its classic design, updated look, and modern appearance, as well as how quickly it heats food and the useful features it offers. However, some customers have found the control panel difficult to read, and others have had issues with the installation process.
This summary was generated by AI based on customer reviews.
GE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average functions to work with. The venting is not great
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for leaving a review. We appreciate your comments and will be here should you have any questions. All the best. -Sylvia@GEA
good service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amber harris was very helpful. would use her again for next purchase.
I would recommend this to a friendReturn
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same as previous comment. We have to return one but I don’t remember which one
I would recommend this to a friendNice easy to use Microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation expectations was kinda tricky. But I made it work. The door hinge clearance can't fit in a box hole.
I would recommend this to a friendGreat value and quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appliance team helped us to select a model that matched our needs a d I stall at ion perfectly!
I would recommend this to a friend- Pros mentioned:Design
Ok for everyday use but controls not user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking. Relatively easy to install. Best Buy had best price match.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello RedRover - thanks for taking the time to review your new over-the-range microwave. Your comments are important to us and are shared with our product team. The product design division takes these suggestions into account when planning future products. Thanks for choosing GE Appliances! NANCYatGEA
- Pros mentioned:Ease of use
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, compatible with old unit size. Multiple venting options. Easy to operate. Not a simple push time and start unit. Comprable to previous unit so no learning curve for us.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for taking the time to share your experience. We’re thrilled to learn that you’re enjoying your new GE Profile microwave! Your positive feedback on the ease of use of this unit will surely be forwarded to our review team, as they truly value your honest opinions. Thanks for being apart of our GEA family, and feel free to reach out anytime if we can be of assistance. Have a great day! - Don@GEA
Honeybynch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited 3 weeks for delivery of this microwave, well this morning it was to be delivered and my appointment was cancelled, it came in DAMAGED, now I have to wait another 3 weeks for a unit,be sure to inspect the microwave. Frustrated customer
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Oh no! We are sorry to hear that you received your unit damaged and hope that this has since been resolved. If we can help with any questions or concerns you have with your microwave unit feel free to reach out to us on any of our social media pages. We are here and happy to help. Dianna@GEAppliances
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatly satisfied with purchase. I highly recommend this microwave to anyone considering purchasing a microwave!
I would recommend this to a friendFine quality OTR microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with my new Profile MW from GE. It is a great quality item like the GE I was replacing.
I would recommend this to a friendNice looking microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a ge profile prior to purchasing this one and love the value
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! I would tell a friend to go to best buy.
I would recommend this to a friendPiece of trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of trash. When it is windy, the microwave piece on the top connects to the damper making a rattle noise. The store told me that all new ones making noises like that. I had the same GE before for 15 years and never had any rattling noise.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your microwave is making a rattling noise due to its installation. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Trim kit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to purchase a trim kit just for it to fit above my stove
I would recommend this to a friendGood solid performer with some room for improvemen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. However the reheat settings are too few and it would be nice if could change temp settings for reheat. The geek squad installer (over the range) did a good job and even corrected some issues from previous installation.
I would recommend this to a friendAntiquated microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first GE profile was slick, fast and user friendly. This one had to be engineerd by First graders.
No, I would not recommend this to a friendGo with something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave died after 3 years. Very unhappy with my purchase.
No, I would not recommend this to a friendGreat size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! So far so good! So far so good! So far so good! So far so good!
I would recommend this to a friendDamaged product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Interior of microwave damaged. Suspect manufacturer defect. Best Buy sending new product
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there - We're sorry to hear you received a defective product. We can understand how this would be disappointing to experience. We will be sure to share this with our design and engineering teams to see how we can avoid this issue in the future. We're glad to hear you will be receiving a new microwave soon. Please reach out to us if you have any questions or need additional assistance, we're here to help. Julia@GEAppliances
Not available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not available,expect delivery in Jan. Unable to add any thing else, not available until January
No, I would not recommend this to a friend