Customer Ratings & Reviews

The computer on my other one died. I had to get something so we went back to G.E.

The freezer is terribly designed. Drawers slope and bottoms aren’t flat making it difficult to stack items. The deep door shelves in the fridge are nice but severely limit the overall capacity of the refrigerator.

Very good buy from Best Buy. We been very pleased.

This refrigerator broke after 14 months. It only has a 12 month warranty. GE is not what it used to be.

Not happy with the counter depth as I paid extra for it yet it still sticks out several inches from the counter due to water line in the back....not designed well

I like the frig however the installers did not leave the operating manual! I would not use Best Buy,s installers again!

This is NOT what I purchased and paid for. I paid for the GE Profile with Keurig in door. Best Buy will not respond!!!

Not even four months after installation, this fridge has broken and is not cooling properly. Do not waste your money.

They were to deliver on 3/2/20 along with on W/D , the only came with W/D and did not inform us that this is out of stock.

The product hasn’t worked properly since purchased.

This is a small capacity refrigerator. We were limited in the dimensions of the refrigerator, but never really expected there to be so little space for the price we paid. I guess the French doors and bottom freezer are what drove the cost up.

Sleek, keeps fridge and freezer at the right temps!

Purchased at outlet but was not advised in person or on receipt of missing parts. Freezer makes ice but does not drop it down or crush it. Have to call GE to come out and fix and only purchased this item a month ago.

Bought this Fridge GYE22GYNFS 1 month ago and had problems from day 1. First was a rattling noise because there is a dangling cord which was easy fix. Main problem is that it vibrates like crazy which i can hear at the opposite side of house in my closed door office. The place I bought it from sent a repairman and they couldnt fix so they said we needed to get GE Case opened so he had to come back out and get on phone with GE and they played them a recording and agreed it was loud and they were going to send someone out to replace condenser. So a week later when he came out he opened the back and sat on hold with his team and then when rep came on phone he said its fine and they werent going to do anything and left. I will be leaving reviews on every site I can and contacting Better Business Bureau so I can try and help unsuspecting customer get taken advantage of by GE.

Perfect fit in our home! Lots of storage for fruits and veggies

excellent refrigerator with enormous capacity in spite of a small footprint .

I’ve been dealing with Best Buy for over three weeks trying to get my refrigerator fixed or replaced under their extended warranty, and it’s been an absolute nightmare. Their own technician diagnosed a broken compressor, yet they continue to send out techs who don’t repair compressors and do nothing to actually resolve the issue. We’ve been left without a working refrigerator in high temperatures, and the way Best Buy has handled this situation is not only disrespectful but completely inconsiderate. There is zero urgency, no accountability, and no real support, despite the fact that we paid extra for their extended warranty expecting peace of mind. Instead, all we’ve gotten is frustration and delay. At this point, it feels like a scam. Do not waste your money on Best Buy’s extended warranty – it is useless when you actually need it. We will never shop at Best Buy again.”

We didn't pick out this fridge it was placed by the builder. From day one I didn't really care for it. The left door storage is useless as over half is taken up by the ice maker then there are two little door shelves that are so narrow they only hold things like hot sauce bottles or squeeze pouches of applesauce. The french doors don't close smoothly and there is just not much space. When opening the freezer the top slide out drawer comes out with the main drawer every time. I have to hold the bottom drawer with one hand and shove the top one back in to get to the bottom area. The water dispenser drips for a few minutes after filling a cup. I kid you not that issue is in the manual and they say you should wait for drips to stop after filling. If you select crushed ice plan to get more crushed ice on the floor than in your glass as it goes everywhere. Now fast forward to less than 2 months in our brand new home and the fridge starts making this little clicking noise than a buzz for about 10 seconds and I noticed freezer pops were a bit soft. I moved as much as I could to our other fridge in the garage because I had a feeling it was about to die. The noise starts getting more frequent as the day goes on. Now it is doing it about every 90sec to 2minutes. The few things that we left in the fridge/freezer are completely warm. GE is "currently experiencing longer than normal wait times" so says the voice recording and when I try and schedule a service online it looks like about 2 weeks before they can come. Top it off with a lot of reviews are saying that this model has a known compressor issue and people who are able to get a service appt. are finding the part is back ordered with no known ship date. So looks like we will most likely have to just take the lose on this and get a new fridge.

$100/yr Subscription Fridge We've owned the Fridge for over a year now. Works fine little noisier than the last one. GE really wants to get your $$$ with their XWFE $55 water filters. They've put RFID tags on them now so you can only use their filters and not $5-8 dollar stock filters that are as good and actually probably better in most cases. There are some workarounds but no matter what you will have some form of a popup on your fridge because of this. One star because of this shameless tactic by GE.

This refrigerator has 3 main issues. 1) it's noisy, 2) it drips water all over the floor every time you open the left door, and 3) the compressor quit in year 3 with a repair estimate of over $1000. Two different service people recommended junking it, which we did. Both strongly recommended against buying another GE refrigerator.