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Customer Ratings & Reviews

Model:
GNE27JSMSS
SKU:
6240875
Your price for this item is $1,979.99

Customer reviews

Rating 4.3 out of 5 stars with 136 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 136 reviews
  • Rated 5 out of 5 stars

    Best Refrigerator Ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best refrigerator I've ever owned. I liked it so much I bought two, one for my home and another for a rental. The gray finish is sleek, resists fingerprints and doesn't rust like stainless steel. The water inside the door is great, and the ice maker works like a dream-loads of ice. I live in a hot, humid climate, so I love the features. Glass shelves are so easy to clean, and there's space for everything! I had my first one for four years before buying the second, and had not a single problem. Fantastic refrigerator!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The half-shelf is useless to me, I took it out as you can't fit enough items on/under it. Would prefer more shelf & door options for adjusting where they go. Produce and freezer compartments seem flimsy. To turn off ice cube maker you have to reach into the back of freezer and find turn off button, would prefer a button in the door to do this (which I had in a different product). Only bought this GE as the product I really wanted did not come in slate. This refrigerator replaced the side-by-side that builder put in the home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Men

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men were 5 stars. We love the white gloss. It fits perfectly with out decor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, spacious fridge for limited space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stainless steel french door refrigerator easily replaced our 11 year old refrigerator that had the freezer side by side. It takes some getting used to the change, but overall it has more capacity in the same space. The french doors open easily, are not heavy. They can stay in the open position without your having to hold them open. They also close easily and either door can be opened or closed individually without having to open the other. Some points to think about: -not as easy to see every thing in the freezer because it piles on top of each other in a drawer rather than on shelves -water spout inside prevents messes, especially from children, but more difficult to access and requires you to open the fridge

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Supre nice refrigerator, but could have explained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality refrigerator, but could have explained that if we did not connect the water supply to the ice maker immediately, there would be a horrible, loud jackhammer sound from the unit that will not go away until the icemaker is turned off. It has a generic owners manual that shows the controls outside of the door with the water dispenser. Mine did not have a water dispenser, we looked extensively inside the unit. We found it on top, outside but on the edge of the frame behind the door when the door is closed.

    I would recommend this to a friend
  • Pros mentioned:
    French door
    Cons mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    GE French door refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator, love the French door and bottom freezer. Water dispenser inside frig is kinda a pain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s fine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited selection in this color so chose this fridge and it’s fine. Does it job and food is correct temp and fridge looks nice. Drawers and shelves seen cheap compared to the Samsung we got rid of bc of the color. Ice maker is very loud. Nothing major but the Samsung was nicer IMO.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Fridge review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, the door shelves are adequate but a little flimsy, everything works well the water dispenser is a little slow but overall it is a good fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Thumbs up to GE for making this refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had my new refrigerator long but I really like everything about it. It's very roomy and the lighting in it is awesome. I had a GE for many years and loved it. When I had to buy a new one, I bought a different brand and regretted my decision to do that many times. That refrigerator lasted ten years, and although I knew I was going to have to spend money to buy a new one, I was actually glad when it had to be replaced. I decide to go back to a GE product. The whole family loves the new fridge. It is so roomy and and has everything we need.

    I would recommend this to a friend
  • Pros mentioned:
    Looks great, Spacious

    Rated 5 out of 5 stars

    We LOVE our new fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE our new fridge! It looks great just sitting there, but it really looks great when you open it up! So much space! Couldn’t be happier so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE gives me a sense of confidence!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator replaces a different brand we purchased from Best Buy. Very happy with the GE. Consistent cooling. Like the water not being in the door since this gives us added door bin space. The doors seal well. A little bit louder than the previous brand, but don't mind the slight difference since the performance is greatly improved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using our new GE French door refrigerator for about a month, now. We started replacing appliances in our home 2 years ago. We chose slate. I love the color. It's cold and seems to do the job. I like the spacious shelves in the door. I like that you can open either door you choose, without having to open both. Water inside the door takes a little getting used to, but it works well and no extra drip.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Freezer, Water dispenser

    Rated 5 out of 5 stars

    Very large with a lot of room and nice features.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! It is roomy with a lot of options for customizing the shelf height. The drawers are clear so finding what you want is easy. The clear bottom drawer would be better if it were a split drawer because you must open both french doors to take anything out of this drawer. The freezer space is roomy but if you don’t have a second freezer in your home you may find it too small. While I like the look of clean lines it would be nice to have the water dispenser on the outside. I didn’t want to have the ice dispenser on the outside because I didn’t want to sacrifice space inside, so this might not be an option just due to design. It maintains great temperatures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. We compared every fridge there is literally. And this is the highest quality ones by far. Even better than more expensive models. Doors feel solid. It doesn’t over swing. It has a tight close and really good space. Perfect fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Gorgeous

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this fridge. So much space and such a sleek design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING FIND!!! ABSOLUTELY PERFECT!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I did a tremendous amount of research to find the perfect refrigerator to replace our 2nd refrigerator. We use two in our home. We do not use the water/ice feature in either fridge, as I have a separate ice maker (my baby) and we have Ready Refresh deliver Nestle Pure Life...I know I am spoiled. During Covid, it was difficult to see refrigerators in stores...to touch. I went to Home Depot and Costco...no luck. The day that Best Buy allowed customers by appointment, I jumped on the opportunity...We were shown around by a nice representative, not extremely knowledgeable, but pleasant. I requested to see clearance area, just in case.....I couldn't believe what I found. The exact refrigerator I wanted. The water and Ice aren't in door, it's literally impossible to find a french door without any water and ice...but I had seen this one on all websites....but never been able to touch it....unbelievable deal. Beyond worth it. No damage on fridge at all, no idea why it was in clearance, I paid a quarter of the price and got a 3 year warranty for $89. Ridiculous. I love my new baby!!!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Fantastic fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space - love the hidden water dispenser - works well - keep food organized and cold - and a plus it’s front is magnetic

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love this Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I upgraded to this Refrigerator and absolutely live it. There is a ton of room and everything is well organized.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Nice big fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really nice fridge with lots of space. My only issue is the quality of the drawers and shelves, they seem a bit too flimsy. not sturdy enough and am afraid that they will break/crack after extended use. also, the fridge is set to the recommended temperature yet almost all my food freezes inside it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the finish

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Slate finish! The filtered water spout on inside of the fridge is great as it prevents from having the water streaks on the outside finish of the door!

    I would recommend this to a friend