Customer Ratings & Reviews
- Model:
- JVX5300SJSS
- |
- SKU:
- 5578595
Customer reviews
Rating 4.1 out of 5 stars with 386 reviews
(386 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the product's beautiful appearance and clean design, along with its ease of use and excellent performance. Many appreciate the relatively quiet operation and strong fan speeds, considering it a great value. However, some customers have reported issues with the lighting, specifically lights not working. Additionally, concerns have been raised regarding installation, with some units not being correctly assembled, and the product's lack of an included charcoal filter.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Appearance
Rated 4 out of 5 stars
Good extractor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good range hood. It looks nice and pulls plenty of air, is easy to use and the lights are classy. It's over-priced for what it is, but my wife had to have this particular one to match the colour of the range.
This review is from GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Slate
I would recommend this to a friend - Pros mentioned:Noise levelCons mentioned:Lighting
Rated 3 out of 5 stars
Does the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy thos model as it's the only one i could find that matched my appliances. Slate. The price was right so i bit. Installation was a breeze. The brackets fit onto the cabinets and the unit lined up perfectly. At 19 lbs, you may want a second set of hands. The wiring was simple, and had plenty of room to do the work. Baffle is included as is mounting hardware. Adapter for verticle vent is also included, i needed rear exhaust so i cannot say how well that works but it's definitely sturdy. The plastic block plate that you need to swap in to make it exhaust instead of recirculate is a weird fit when unit is already hung, so either do the swap prior to installation or just drop the shroud surrounding the fan and put it in then. It has tabs that it must be locked in or it is going to wobble and bleed air. The grease screens fit securely, and they supposedly can be machine washed, I'm not sure how confident i would be with the plastic tabs not breaking. The unit itself isn't exactly flimsy, but is subject to the vibrations caused by the fan. The lights definitely wiggle on the boost setting. Hopefully this won't affect bulb life. The lighting is halogen bulbs, so it gives a warm lighting effect. The bulbs have high and low setting. Both get darned hot. I would prefer a white LED both for light output and heat diminishing, but have not researched into what that would take at this point. The fan itself has 4 settings. Low, medium, high, and boost. I measured the noise with a phone app from about 2 feet away, basically where i stand to cook and they are as follows: Low-38 decibels. Medium-45 decibels. High-56 decibels. Boost-59 decibels. The suction power of the fan is superior to the 20 year old broan unit it's replacing. It definitely reduces smoke and cooking smells, so it is working well in that regard. As others have mentioned, the fan is positioned to the left side, so suction is focused there. Pros: •simple assembly •inexpensive •it works well Cons. •pretty loud •hot halogen lights In conclusion, I'm happy with the unit itself, but if i ever redo the kitchen, i will be upgrading to a different type of hood fan.
This review is from GE - 30 inches - Convertible - Under cabinet Range Hood - Slate
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We appreciate you taking the time to share your review. We are glad you are happy with your new range hood. Thank you so much for your feedback about the noise and the lights. We will be sure to pass this on to the appropriate team for future design and development. Thanks for choosing GE Appliances! Olga@GEA
- Pros mentioned:Appearance, Noise level
Rated 4 out of 5 stars
Looks good and was very easy to install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good and was very easy to install. Pretty straight forward. The range hood vent we had before this install was an older version of the exact range vent, so the dimensions were the same. Love the stainless steel look. And the fan is much quieter than the version we had. The only thing is that it didn't come with a power cord, so we had to take the one from our older version and connect to this one, so if someone is adding this to their kitchen and not replacing one they need to buy a power cord kit. Other than that, we love it!!
This review is from GE - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel
I would recommend this to a friend - Cons mentioned:Lighting
Rated 4 out of 5 stars
Not perfect but works well
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spot welds along the top edges result in shallow but large indentations in the steel. That's only really noticeable when the light reflects off it, but it seems like a problem that shouldn't be there at all. See photo. The whole thing came with the standard plastic film to protect the metal. What was unexpected was the marks it left on the metal (see photo). That took a lot of cleaner and elbow grease to get rid of. Fan on left side works OK. I'm have it installed about 23" over the cook top, so it vents well from all the burners. I can see if you have it mounted a lot closer to the cooktop, you might have problems venting from the right side burners. As others mentioned, the halogen lights get hot. Not sure why anyone still uses those instead of LEDs these days. But that is what is in the description, so can't fault it for that. However, they don't light the cook top evenly - back burners are where I need more light, but they have much less than the front ones. Overall seems a little over priced considering welding and cleanup issues, plus it doesn't include charcoal filters
I would recommend this to a friend Rated 1 out of 5 stars
Poor quality control and an even worse experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m extremely disappointed with this range hood. Right out of the box, the unit had visible scratches on the stainless steel, which made it look used or poorly handled. On top of that, the mesh filter was damaged—it was bent and even had a hole in it, which is completely unacceptable for a new product. To make matters worse, the remote control was missing entirely from the package, even though it’s supposed to be included. This just shows a serious lack of quality control. Another big issue is the return policy. The return window is only 15 days from the order date—not even the delivery date—which is very inconvenient and unfair, especially if you don’t install it immediately. Overall, this product feels cheaply handled and incomplete. Between the damage, missing parts, and restrictive return policy, I would not recommend it. Best but customer service is not at all helpful.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your experience with the delivery of your range hood. We recommend reaching out to the Best Buy team directly at 888-237-8289.
- Pros mentioned:Fan speedCons mentioned:Lighting
Rated 3 out of 5 stars
Typical Hood Range.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not you top of the line or special in any kind. The only reason I went with this one is because I wanted to match my other appliances and get rid of the microwave. The fan on this unit works, however like many other consumers reported issues with light not working, well I am one of them too. I attempted changing the light bulbs from one to another and still didn’t work, so it’s the wiring inside. Another knock down is that the metal trim that goes around the light came rusted. Unit was delivered on 12/30/2019
This review is from GE - 30 inches - Convertible - Under cabinet Range Hood - Slate
I would recommend this to a friend Rated 4 out of 5 stars
Looks great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a real nice hood. matches my stove perfect. Love the double options on the fan.
This review is from GE - 30 inches - Convertible - Under cabinet Range Hood - Black on Black
I would recommend this to a friend- Pros mentioned:Appearance
Rated 4 out of 5 stars
Love the unit, need 2 more inches though..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of this hood in my new home. I have 9' Ceilings and the vent cover that came with it was about 2" short. Seems like GE could account for 9' ceilings in thier original packing. I had to purchase an extension kit for 159.00 but over all, It looks Great. The picture i have is before the extension kit came in.
This review is from GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Stainless Steel
I would recommend this to a friend - Pros mentioned:Appearance, Performance
Rated 4 out of 5 stars
Nice Range hood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This range hood makes the stove standout even more and works well thus far
This review is from GE - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Matching hood for newly purchased GE Oven
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We decided to replace our range hood when we purchased the new oven. Ours was 20 years old. At first we were worried it wouldn’t fit because we tried to install it parallel to the floor… but when we angled it by lifting the back of the hood up and sliding it in at an angle BAM, it slid right into place. We are VERY satisfied with this product.
This review is from GE - 30 inches - Convertible - Under cabinet Range Hood - White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Works great even for Indian food!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my new house, and my family makes dinner at home almost everyday. This takes out the fumes from all the oil and spices used in Indian food. I have never heard any one say I smell like a particular dish after I got this. It’a a good buy!
This review is from GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Stainless Steel
I would recommend this to a friend - Cons mentioned:Lighting
Rated 1 out of 5 stars
Junk! 5 Reasons why this isn't good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this hood vent to exhaust the air outside the house, not to recirculate the air inside the house with filters. This hood vent has both options. Here are the reasons why I hate this hood vent: 1) They include a flimsy little plastic to cover the air opening for the inside-the-house recirculation. By covering this opening, it directs the air towards the exhaust. They include a cheap flimsy plastic piece of junk that doesn't even attach on properly. After one month it snapped off. This is a design problem, and trust me, I'm an engineer. But even if you aren't, it is obvious to any person that this part doesn't fit the opening well. I remedied this by sealing the opening with duct tape and it works much better than plastic junk. But I shouldn't have to do this. How difficult is it to manufacture an accessory that fits snug?! This is a major appliance made by GE, not some 50 cent toy that breaks after a month. Refer to the picture. 2) When using the fan on full blast, the lights vibrate too much which gets really annoying. When you're trying to cook food, you see the lights wobbling back and forth on the range and fry pan, which makes it really distracting. 3) The fan is placed on the left side of the hood, not the center. Since I'm right handed, I cook most of my food on the right burner of my cooktop. This prevents all of the food smoke and grease from getting 100% exhausted. The whole point of spending hundreds of dollars for ductwork was so that I could exhaust all of the smoke. This product is so bad that it can't even do the sole function that it was made to do properly. Refer to the picture and see how the grease marks are only on the left side. 4) The fan is too noisy. BestBuy says it's 7 decibels. No it's not! Maybe 70? But regardless, I knew it couldn't be 7, but still, it's just too noisy. 5) They use halogen lights which gets hot and heats up your face while you cook. I wouldn't mind if it's hot and could be used as a food warmer, but its too far away from the cooktop, and too close to your head/face. Why couldn't they just use LED lights to save electricity and not have heat?
This review is from GE - 30 inches - Convertible - Under cabinet Range Hood - Black on Black
I would recommend this to a friend - Pros mentioned:Appearance
Rated 4 out of 5 stars
Good for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price. It was an open box purchase which was a great deal. No complaints for what I paid for!! Has a sleek look and operates efficiently.
This review is from GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Stainless Steel
I would recommend this to a friend - Cons mentioned:Lighting
Rated 3 out of 5 stars
Defect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came in with a scratch, and one light was not working.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about your hood arriving with a mark and for the light not illuminating. We'd like to help with the light. We recommend trying out an electronic reset, by shutting off power at the breaker for 2-3 minutes, then powering it back on. If the reset didn't help, we recommend scheduling an appointment with our Bodewell service team. They can be reached at 1-833-426-3393. For assistance with the exterior mark, we recommend contacting Best Buy directly. They can be reached at 1-888-237-8289.
- Pros mentioned:Appearance, Noise level
Rated 5 out of 5 stars
GE Rangehood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it looks great, very quite nice look over my new stove bring out my kitchen
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Beautiful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the GE vent good! We had to buy the GE extension for 10 ft ceilings which they also sell at best buy.
This review is from GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Stainless Steel
I would recommend this to a friend - Pros mentioned:Appearance
Rated 5 out of 5 stars
Super happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product And great service The Delivery it was the best guys ever
This review is from GE - 30 inches - Convertible - Under cabinet Range Hood - Stainless Steel
I would recommend this to a friend - Pros mentioned:Appearance
Rated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great good looking. Works well. Place it on the walls and mark the holes. That's the best way to mount it.
This review is from GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Great look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I chose no microwave above the stove and I just love the 2 lights on either side of this range hood. It was hard-wired in by my contractor and the install was easy
This review is from GE - 30 inches - Convertible - Under cabinet Range Hood - Black on Black
I would recommend this to a friendRated 1 out of 5 stars
Squeak sound coming from exhaust vent flaps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a one thousand dollar product it has flaws. the exhaust vent on the top has flaps that open an close when you turn them on i guess to prevent air return. But these flaps when you put the fan in low squeak a lot and sound like metal scratching metal. I first had a reducer coming out of the vent like in the pictures but then changed it to a wider pipe that does not form a cone on the top but still makes that annoying sound. This is the second time i open this thing to try to fix that, gonna have to put some grease on it or something. Overall disappointed for such a small product
This review is from GE - 30 inches - Externally Vented & Recirculating - Wall Range Hood - Stainless Steel
No, I would not recommend this to a friend




