The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,452 reviews
Cons mentioned:
Reliability
Rated 2 out of 5 stars
Great when it worked
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this washing machine in Sept 2023 and lasted until May 2025 before it stopped draining properly. I would have expected it to last a lot longer than this before requiring service.
Thanks for taking the time to share your review. For ways to resolve this issue, we suggest checking out the “Not draining Not spinning Not tumbling” troubleshooting section on page 27 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- If those tips don’t help, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Rated 5 out of 5 stars
Best Washer for money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like the extra large drum and extra fast spin cycle
This reviewer received promo considerations or sweepstakes entry for writing a review.
ove this set! I never had this brand before and I hesitate to buy it but I m very pleased with the features and how quiet this set is. I would definitely buy it again and would recommend to anyone!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not happy with best buy. Could be last purchase. I was told to measure dimensions which is my fault but the machine was too deep to fit properly in my washer & dryer room. A good salesman would have pointed that out. Also old machine was not hauled off. Again I was not told by salesman that was an extra charge so old machine left on carport. I would have paid for haul off if told.
We appreciate you leaving your review. We know how important it is to have a washer that fits your space. If you need any assistance with this matter and hauling off your old unit, please contact Best Buy directly or call your local store. They will best be able to get this resolved. -Kacie@GEAppliances
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Great Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer! Just remember with all front load washers be sure to leave the front door open as well as the soap drawer, this will prevent mildew smells.
Hi, Thanks for sharing! We'd like to congratulate you on the new washer and welcome you to the GEA family. We appreciate the tip on preventing mildew smells, but since this washer is equipped with an UltraFresh Vent System, leaving the door open isn't necessary. This new system eliminates excess moisture to help prevent odors, ensuring your washer stays fresh and clean. It's been a pleasure speaking with you. Take care! -Sylvia@GEA
Rated 4 out of 5 stars
Works well
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as it should! When hooked up, they switched hot and cold water.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love it!! We have not had a new washer in almost 20 years and I am so glad we were able to purchase this beautiful washer (and matching dryer). It washes huge amounts at a time or just a small load if that is what you want and it has a special drying feature when your load is done that keeps it dry and clean smelling.