The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,452 reviews
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my washer and dryer set. I wish I would have gotten the pedestals. But I would recommend the unit. No issues with the product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this washer less than 2 months ago. On first impression, I was in love! The venting isn’t as life changing as I was expecting but it’s cool.
Now, TWICE this washer has left my clothes DRIPPING wet despite the spin speed. Once was a larger load of clothes than were literally dripping, and the other was a small load of one bath mat. Dripping wet. The clothes smelled awful (like rot or urine), but the bath mat was fine. I’m not sure why twice now the washer hasn’t completely spun my clothes dry or drained enough to put the clothes in the washer. For the bath mat, I had to set it on spin 3 extra times to get it dry enough for the dryer.
Hi Busymom, thanks so much for taking the time to write a review. If the clothes seem too wet after the wash cycle is complete, the following are possible causes: 1. A "slow spin" may have been selected. A slow spin will eliminate less water than a fast spin. 2. Cold water can make clothes feel more wet. If this is not the case, service may be required. 3. Oversudsing from too much detergent may slow down the final spin cycle, causing a suds lock. - Lower than normal spin speed/wet clothes: this occurs as a result of oversudsing. The use of HE detergent will decrease the chance of suds lock; use HE detergent only and be sure to use the recommended measured amount. You can run a drain/spin cycle to remove the excess water in the clothes. - For the clothing odor, we'd recommend checking your washer's drain hose to make sure it's installed properly and to use High Efficiency (HE) detergent in your washer. If you have other questions or concerns, feel free to reach out to us via email or social media. Stay safe! -Michael@GEA
Rated 5 out of 5 stars
Clean
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome couldnt be happier with my purchase great product
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy Install Team was terrible. They don't know how to follow the install instructions in the owner's manual. We had to have a plumber come to fix their screwup which was letting Methan Gas Leak into the house. Best Buy showed no urgency in fixing this install screwup. We escalated to Best Buy & BBB.