Customers are impressed with the washer's cleaning performance, quiet operation, and large capacity, making it easy to use. The UltraFresh Vent System and effective spin cycle are also appreciated features. However, some customers have expressed concerns about the washer's reliability and the potential for a musty smell. A few customers mentioned issues with the door and noted the machine's weight and price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,452 reviews
Cons mentioned:
Reliability
Rated 2 out of 5 stars
Great when it worked
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this washing machine in Sept 2023 and lasted until May 2025 before it stopped draining properly. I would have expected it to last a lot longer than this before requiring service.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Thanks for taking the time to share your review. For ways to resolve this issue, we suggest checking out the “Not draining Not spinning Not tumbling” troubleshooting section on page 27 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- If those tips don’t help, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Rated 5 out of 5 stars
Best Washer for money
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like the extra large drum and extra fast spin cycle
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great buy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use, cleans big loads really well and even gets my laundry drier than my old machine did. It's a wonderful machine.
I would recommend this to a friend
Rated 5 out of 5 stars
I love the set!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
ove this set! I never had this brand before and I hesitate to buy it but I m very pleased with the features and how quiet this set is. I would definitely buy it again and would recommend to anyone!
I would recommend this to a friend
Rated 5 out of 5 stars
Great washer!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washing machine - we replaced our very old GE washing machine with this one and are very happy.
I would recommend this to a friend
Rated 3 out of 5 stars
Not happy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not happy with best buy. Could be last purchase. I was told to measure dimensions which is my fault but the machine was too deep to fit properly in my washer & dryer room. A good salesman would have pointed that out. Also old machine was not hauled off. Again I was not told by salesman that was an extra charge so old machine left on carport. I would have paid for haul off if told.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We appreciate you leaving your review. We know how important it is to have a washer that fits your space. If you need any assistance with this matter and hauling off your old unit, please contact Best Buy directly or call your local store. They will best be able to get this resolved. -Kacie@GEAppliances
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Great Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer! Just remember with all front load washers be sure to leave the front door open as well as the soap drawer, this will prevent mildew smells.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hi, Thanks for sharing! We'd like to congratulate you on the new washer and welcome you to the GEA family. We appreciate the tip on preventing mildew smells, but since this washer is equipped with an UltraFresh Vent System, leaving the door open isn't necessary. This new system eliminates excess moisture to help prevent odors, ensuring your washer stays fresh and clean. It's been a pleasure speaking with you. Take care! -Sylvia@GEA
Rated 4 out of 5 stars
Works well
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as it should! When hooked up, they switched hot and cold water.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Great buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best machines ive bought. Very quite doesn make much noise
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Washing Machine
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Owned the washer for a while now before reviewing. Easy to use and stays fresh with the vent system. Saves a lot of water compared to our old machine.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Wash cycle efficiency
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good washer washing is profoundly efficient in every type of cycle
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Very Happy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Happy with this washer. Has so many options. Huge capacity will help with quilts, etc…
I would recommend this to a friend
Rated 5 out of 5 stars
Great Washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have had this machine for a few weeks now. Haven’t had any problems & loving it so far! Much bigger and so much nicer than our old machine!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Washer
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best washer and it so east to work and no issues cleaning is east too
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Perfect!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it...it's fast, quiet and efficient! Just what I wanted and more!!! And it's pretty too! Sales staff was awesome and installers were fantastic!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Really Heavy!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to hook up, Really nice looking washer, The venting sold us.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very great product. My wife loves it. We would definitely recommend to friends and family.
I would recommend this to a friend
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
GE Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with my new washer, great value works great.
I would recommend this to a friend
Cons mentioned:
Price
Rated 5 out of 5 stars
Excellent product - Quite and efficient
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Price was higher than what i was willing to spend but I'm very happy with the quality and performance so its worth it.
I would recommend this to a friend
Rated 5 out of 5 stars
Beautiful washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love it!! We have not had a new washer in almost 20 years and I am so glad we were able to purchase this beautiful washer (and matching dryer). It washes huge amounts at a time or just a small load if that is what you want and it has a special drying feature when your load is done that keeps it dry and clean smelling.