Customer Ratings & Reviews
- Model:
- GFW550SSNWW
- SKU:
- 6396006
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the washer's cleaning performance, quiet operation, and large capacity, making it easy to use. The UltraFresh Vent System and effective spin cycle are also appreciated features. However, some customers have expressed concerns about the washer's reliability and the potential for a musty smell. A few customers mentioned issues with the door and noted the machine's weight and price.
This summary was generated by AI based on customer reviews.
N/A
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and great customer service. Definitely i am very happy with this product
I would recommend this to a friendNot as expected
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the washer and dryer less than 2 years ago in Sept. 2020. The dryer is fine but we've had issues with the washer. A few times the clothes have been too wet after a completed cycle. Since there is not a spin only button, we have to re-rinse(wasting more water) then spin. The most recent was today when it kept cutting off/loosing power less than 30 secs into any cycle. Then the screen went black except for the mins and it was making a noise as if it was still running but we opened the door and it was not however, the noise continued even with the door open. Unplugged it several times but still didn't work. Finally unplugged for about 5 mins, plugged back in-and nothing, came back 5-10 minutes later and able to power on. The cycle is running now so hopefully it will complete. This washer cost too much and from what I thought a good company to have these problems less than 2 years from purchase.
No, I would not recommend this to a friendLong delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great. We would have looked elsewhere if we were told that delivery would take 5 weeks. On the floor should indicate in stock.
I would recommend this to a friend- Cons mentioned:Reliability
Broke after 6 months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE products are awful just avoid them ive had several including a GE cafe fridge be deemed “ non fixable” within a year of owning and this is another failed product including a GE profile dishwasher and now this our washing machine. DONT BUY GE products they are truly awful and un reliable. Eveb with total tech we have to wait 5 days without a washing machine and hope this part they are coming with will fix the problem. What a hassel for a near brand new machine.
No, I would not recommend this to a friend It’s an ok washer. Not really impressed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is ok. I wish I would have done more research on this particular unit. For the same price at another local appliance store I could have gotten this washer with more features for the same price. By more features I mean, steam wash and the detergent filler spot which allows you to pot a bottle of detergent in and not have to add detergent to wash load. The washer does wash the majority of my laundry, I have 4 kids. I do find the unit overall is much louder than my previous washer as well. I would not purchase this washer again.
No, I would not recommend this to a friend- Cons mentioned:Reliability
Don’t purchase one!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only 14 months, it quit washing and spinning. Basically, it fills with water and does nothing else. Horrible experience. Bad choice! Now awaiting a repairman to fix it. It died 2 months after the 1 year warranty.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you bringing this to our attention. If you have already tried service we ask if you could PM/DM us on any of our social media pages and please reference this review so we may look into this further for you.
Saving in electricity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can stop using it, my clothe smells great all the time and I am saving so much in my electricity bill. I love it.
I would recommend this to a friendExcellent job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item far exceeded my expectations, love it! The delivery men were fantastic, expedient and knowledgeable, explained all the functions, used and set up!, excellent service ! thank you
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks so much for taking the time to write a review. We're so glad to hear that you're loving your new washer. Thanks so much for choosing GE Appliances! -Mikayla@GEA
GE 4.8 cu/ft washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washing machine works very good. Gets clothes sparkling clean. The drum size is big enough to handle a bedspread and a comforter with room to spare
I would recommend this to a friendGreat bye
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great washer but I do wish it had a smart soap dispenser
I would recommend this to a friendJust what we needed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer delivers exactly as advertised. We love that we can add additional water to loads that are bulky and not dense. The venting option is nice but we often forget to use it. Delivery was fast and efficient.
I would recommend this to a friendWonderful washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! I’d recommend the pedestals if you have the room. I love the rubber gasket. They are loud though, so be mindful for late washes. The best option is the control by app! Set it for a delay wash and monitor it from work!! Awesome!
I would recommend this to a friendGave out and barley going on it's 3rd year.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well this week my washer decided not to drain the water, so now I have to wait until Dec 28 for someone to come and look at it. Good thing I bought the warranty, if not I would have to buy a new one, which I don't have the $$ for as of now
No, I would not recommend this to a friendMr Lopez
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery and service people. Arrival was exact on time, process was smooth and hookup to everything was good. Thanks!
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this unit, haven’t had any issues so far! Large drum for big items.
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Syncs to GE app. Love the ultra fresh vent system. Can keep door closed when not in use.
I would recommend this to a friendLost a future customer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Front Load Washer along with matching Front Load Dryer. The washer started leaking about 5 weeks after install. It took several weeks to have a service technician out. Then he had to order replacement parts. Now it will take several more weeks to have him out again to fix with the new parts. ------------ Bottom line: I have a brand new washer that leaks and two months after contacting them about the leak I still have a brand new washer that leaks. ------------ Customer service is wretched. I tried to escalate the issue but was placed on hold for over an hour and a half. Finally, just hung up. Note: I have had Whirlpool prior to this and was always happy. The only reason I switched to GE was their UltraVent system. By the time I need a washer in the future, I'm sure Whirlpool will have a self-dry system and I will happily return to them.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so very sorry to hear this. This is not the ownership experience we want for you and your family and we apologize for your inconvenience. Please reach out to us via private message on Social Media if you haven't already. We would like to look into this for you. Thank you! Joyce@GEA
GE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer, it is the BEST, thank you Best Buy and praises to your delivery and installation team!!
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size and easy to use with many adjustable washing options. Venting system to prevent mold build up a plus.
I would recommend this to a friendUser friendly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had since a month. Working well. It feels really fresh after washing. Ilike display its easy.
I would recommend this to a friend
