Customers are impressed with the washer's cleaning performance, quiet operation, and large capacity, making it easy to use. The UltraFresh Vent System and effective spin cycle are also appreciated features. However, some customers have expressed concerns about the washer's reliability and the potential for a musty smell. A few customers mentioned issues with the door and noted the machine's weight and price.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,452 reviews
Pros mentioned:
Cleaning performance
Rated 5 out of 5 stars
Great buying
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like so much very efficient and great product to buy!
I would recommend this to a friend
Rated 4 out of 5 stars
fresh and clean
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far I am very pleased with my GE washer. I read reviews that were favorable about the washer. My opinion on GE appliances was poor so I am very pleasantly surprised.
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Excellent machine, top notch
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced Kenmore Elite series with this one. Has all the top grade heavy duty features. Quite.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Excellent purchase
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice! Not super loud. Pretty easy to use and I like all the different settings!
I would recommend this to a friend
Rated 5 out of 5 stars
Love it
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing washer. Love all the variety of settings and options and that I can monitor from home!
I would recommend this to a friend
Rated 5 out of 5 stars
He front load washer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an amazing piece of equipment. It is quite clothes come out looking great. The self cleaning and bento cycles keep machine clean and odor free. Very good product. The sales team at Best Buy east Orlando were great. The install team was on time and took about ten mins plus hauled old washer away.would recommend Best Buy and this ge washer to anyone looking for an upgrade
I would recommend this to a friend
Cons mentioned:
Reliability
Rated 1 out of 5 stars
Do NOT buy!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We've owned this washer for 8 months. One morning it suddenly stopped working, cycle would not run, door would not open. We tried unplugging the machine and could not get it opened. The repair person came out days later and got it open so we could take the clothes somewhere else to wash. It's taken multiple trips by the repair person and weeks without it working and still is not fixed. The repairman has nothing good to say about GE wash machines.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Given the difficulties you've had with your washer, we'd very much like to review your situation and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history, and a copy of your review. -Vikki@GEAppliances
Rated 4 out of 5 stars
Washer Review.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good washer, the only issues we are having is the light wash does not drain properly. Randomly has drain issues on all settings. Currently attempting to fix the issue thru Geek Squad.
I would recommend this to a friend
Rated 5 out of 5 stars
Great service
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought a G E washing machine on sale On the phone super super easy scheduled Delivery For 2 days later. Delivery guys were so accommodateing and pleasant.This is my fifth appliance that I have bought at best buy.
I would recommend this to a friend
Rated 5 out of 5 stars
Best ever
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this product. The last one i owned went through 4 years of abuse with dog hair, muddy kids cloths, the works. And still worked great. I bought a new one recently and regret nothing!
I would recommend this to a friend
Rated 3 out of 5 stars
Washer started over on its own
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Today I put 4 pairs of jeans in the washer I set it on Normal load, 15 mins later I heard it lock and went in to check out why the machine locked itself after it was already running. It then said there was an 1hour and 3 mins left on cycle literally 5 mins before this I was in the laundry room getting shirts out of the dryer and it then read 51 mins. It seemed to have started the load over which I’m completely confused on. I don’t know if I need to call customer support, if my washer has a defect or if this is normal. I have not hooked up to WiFi or my phone and I did not touch the washer to reset it, I’m not sure why is started over. Is this a common issue? I did love my washer 100% before this issue.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great Washer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great washer. I especially love the vented door. Still getting use to using the digital choices but its great.
I would recommend this to a friend
Rated 5 out of 5 stars
Good washers ain't cheap,cheap washers ain't good
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm am truly impressed with the quality of this machine. It cleans so good for a HE washer. I got a great sale price on this unit and it made it a lot easier to afford it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolute junk.
The pump burned out within 90 days of installation (Best Buy installed the drain hose incorrectly... this was verified by GE - if your washer isn't draining... they shoved the hose too far down the drain). Side note: I had Total Tech, and Best Buy still wanted to charge a trip fee and we would have had to wait 2 weeks for a tech to come out, so don't bother with the Total Tech plan either.
The washer then broke 4 more times over the next year (everything from from the door boot gasket failing to the motor failing).
Now, 2.25 years after purchase - the motor is dead. The machine is junk... and neither Best Buy or GE will stand behind this product... so you might as well not buy it.
P.S. the dyer that matches it also broke 4 times in the first year.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Rated 5 out of 5 stars
Great Product
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good! Best buy very easy to deal with, they put in my car
I would recommend this to a friend
Rated 4 out of 5 stars
Great product
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works better than expected and easy to connect to wifi
I would recommend this to a friend
Rated 4 out of 5 stars
Good quality so ar
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer got the matching dryer the only problem is the amount of noise during the wash and then the spin cycle.
I would recommend this to a friend
Rated 2 out of 5 stars
Don’t waste your money
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had this less than 2 years. I’ve had it serviced for not spinning correctly and leaving clothes soaking wet. The Tech said it was due to being to small of a load. Needless to say load size didn’t matter. Now the machine will not work because it thinks the door is unlocked. The door is definitely locked. Did all of the troubleshooting and nothing fixes it. I have to wait 2 weeks for a Tech to come look at it and I have to pay for it because GE only gives a 1 year warranty. I guess that should have been my first sign. One year and it’s still a problem with no warranty.
I’m so disappointed in GE. I definitely expected more from them with this purchase.
I will definitely be shopping for a new washer and it will NOT be a GE.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Hi - We hate to hear about the issues you've had with your GE washer and apologize for any disappointment or frustration you may have experienced as a result. We encourage you to reach out to us on 'social" so we can gather additional information and review your situation further. Kind regards - Vikki@GEA
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Vm very Happy
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, quiet, great settings, spin is not loud.
I would recommend this to a friend
Rated 4 out of 5 stars
SHall
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new washer! It could be quieter but I still love it.