Customers appreciate the excellent heating performance and ease of use of the 5.3 Cu. Ft. Freestanding Electric Convection Range. The design, including the moveable bottom plate, and the price point were also well-received. However, some customers expressed concerns about the glass top's sturdiness, the storage drawer's functionality, and the quality of the knobs.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 291 reviews
Rated 3 out of 5 stars
It's ok.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No user's manual. Mars up instantly. It's good but like everything these days, over priced for what you get.
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
As part of our ongoing effort to be better ambassadors of the environment, we're no longer offering print-on-demand services for consumer literature. By moving to electronic-only delivery formats, we not only do more to preserve the environment, we also ensure that only the latest version of the document is provided to you. The Owner's Manual for the GRF600AVWW can be found in the "Features" section on the product homepage on BestBuy.com. Thanks for choosing GE Appliances for your home. -Don@GEAppliances
Rated 2 out of 5 stars
Flimsy back / electronic panel
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is too early to tell the long term durability and quality of this stove, but my original impression is that the electronic panel with the push buttons seems a bit flimsy.
We appreciate the feedback about the control panel, that we'll be sure to share with out design team. Thanks for choosing GE Appliances for your home!
Rated 1 out of 5 stars
Shameful installation service.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I feel implored to share my wife's horrible experience with our lowes delivery driver. The young man implied we had a nest of roaches under our stove and was about to refuse to install the new stove. My wife woke me from my slumber so I could articulate to the gentlemanthat we had never had roaches and if in fact he thought we did he could kindly show me proof. At this point he searched and searched until he produced what I could only say looked to be some sort of beetle. Short story long. He installed my stove and in doing so stole my wife's pleasurable experience of owning her new stove. Shame on you Jose if that is even your real name.
If you'd like to reach out to Lowe's Customer Care to share your experience with delivery, they can be reached at 1-800-445-6937 or you can text 84109. Best Buy's Customer Service can be reached at 1 (888) 237-8289. -Sarah@GEAppliances
Rated 5 out of 5 stars
Best buy always for now on
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys that delivered ouur order was absolutely awesome
This reviewer received promo considerations or sweepstakes entry for writing a review.
This stove looks so cheap i almost thought someone made a substtution! Sharp edges and only steam clean! No self clean! I dont think i will ever buy an appliance ftom best buy again. Said it was marked down from a thousand bucks. Ha! That is a big fib! Really chintzy and ugly looking. Not a quality look
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
We appreciate your feedback, and we are going to share your comments regarding the unit's design and self-clean with our product team for review.
Rated 1 out of 5 stars
Best Buy commits credit card fraud
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
They charged me illegally for a cord that we didn’t even request and said it was being provided at no extra cost, but then they charge charged for a cord, and I had to dispute the charge with the bank because they committed credit card fraud
We are sorry to hear about your credit card charge issue, we recommend calling the Best Buy team directly at 888-237-8289.
Rated 1 out of 5 stars
DK on range. Product not delivered yet
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered my product on 12/30/24. Still don’t have it on January 15, so can’t review the range I purchased. Delivery process nightmare. Yes, bad weather been issue, but too many phone calls from delivery service people not at my home Best Buy. Automated system phone issues. Lack of communication. Was to have range and microwave rescheduled a second time for delivery yesterday. Delivery truck said to be stuck in snow an hour away from store and here. They could deliver microwave by car, which they did and installed. Geek squad guys were great. Apologetic, pleasant, and efficient. Said I’d receive a call about rescheduling delivery of stove. I called in this morning. Told range on backorder, so another week delay. Why backorder if there was one on the truck that was supposed to be delivered yesterday? Know weather is some factor here, but the delivery process stinks. Poor communication between store/delivery people/delivery concierge service.
To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Rated 1 out of 5 stars
It’s not good
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m sorry to see, but this stove is giving a whole lot of Chapel. I need to know what to do. Two of the burners are not working and I purchased me of this year.
We are glad to assist with the burners of your range. If the top burners do not work but the clock does work, the power cord connection of the unit may be wired improperly. We suggest contacting your installer for further assistance. You can also check the circuit breaker or fuse in the home that supplies power to the range. Make sure the power cord is not loose and is plugged into the wall outlet snugly. Please review the article titled “Electric Range - Surface Burners Not Heating or Working” on the GE Appliances website.
If the burners still won't work properly, please reach out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Rated 2 out of 5 stars
Not Well Made
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The broiler drawer would not close properly and the overall unit seems really cheaply made. Still waiting for it to be replaced.
Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
Rated 1 out of 5 stars
Delivery company
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very rude and unprofessional delivery person. He left without delivering my stove and microwave. Will never buy a large appliance from Best Buy again.
We are sorry to hear you are having this issue with your new range. Please reset the electronics by flipping the breaker off for a couple of minutes. If you experience the temperature malfunctioning again, please take advantage of your warranty and reach out to Bodewell Service by calling 1-833-426-3393. Thank you! Joyce@GEAppliances
Rated 1 out of 5 stars
Lengthy Delivery Delays
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Stove is good. 3 month delay after being told they had them in stock in two nearby warehouses was very frustrating. Went from 1 week to over 3 month delivery. Best Buy needs to change the system. Overselling can be avoided .
We're sorry to hear about the delay in delivery that you experienced, and we apologize for the inconvenience. We encourage you to reach out to Best Buy directly, by calling your local store, to further discuss your experience. We're happy to hear the range is working as designed, and we're confident it'll continue to serve you well. - Julia@GEAppliances