Customer Ratings & Reviews
- Model:
- JBS60RKSS
- SKU:
- 5135700
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, attractive price, and efficient cooktop of this 5.3 Cu. Ft. Freestanding Electric Range. Many appreciate its performance and the size of the burners, finding it suitable for various kitchen sizes. Positive comments also highlight the range's appealing appearance and straightforward installation process. While some minor concerns were raised regarding the storage drawer and limited features, the overall feedback is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Don't buy this stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This range is awful. I was leery of buying anything made by GE, because I've had problems with everything I've bought from them. I should have listened to my gut, but it sounded like a decent deal and I was trying to save money. Never again. The big burner in front burnt out in just under 1 year. Then the on light never turned off. From the beginning, none of the burners would simmer. If you turned the heat down to 1, everything still boiled. It was only one temperature, no matter the setting you used. The oven temps were way off too, when I tested them with a thermometer. In less than 3 years, the insulation was coming off around the oven door. It lasted less than 4 years, before it stopped working altogether. Just came out one morning and it was completely dead. Buy a different brand.
No, I would not recommend this to a friendEXTREMELY LOW QUALITY. DISAPPOINTED!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's the flimsiest range I have ever owned. It was $650 and they cut corners on the quality everywhere. I thought it's GE so would be top notch but everything about it is sub par and low quality. The light indicating "hot cooktop" is bent and not upright. The area in front and above the oven handle gets searing hot when the stove is on. The knobs are plastic and cheap. The metal all around the stove bends at the slightest pressure (for example when opening the back panel to install power cord) Honestly, extremely disappointed.
No, I would not recommend this to a friend- Pros mentioned:Performance
I like it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great range, everything works like it should, great performance
I would recommend this to a friend - Pros mentioned:Cooktop
Average
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got the self cleaning item but applied for it with the associate. The rubber edging around the door fell off first day. Cooks average so far. The cooktop works better than expected for quicker boil times.
No, I would not recommend this to a friend oven doesn't heat well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient, timely delivery. Nice looking range. But the oven -- temperature controls way off! Need to set to 425 to get oven to heat to 375.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for the review. We're sorry to hear that your oven isn't heating properly and we apologize for any inconvenience this has caused. We suggest recalibrating the oven's temperature. Use this feature if you believe the oven temperature is too hot or too cold. This feature allows the temperature to be adjusted up to 35 degrees hotter or cooler. Instructions for adjusting the temperature can be found on page 12 in the Owner's Manual here: https://bit.ly/36VKK0v Don't hesitate to reach out to us on social media if you have any questions. We hope this helps! -Mikayla@GEA
Don't shop best buy the headache is not worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It blew out the first time I used it and it took way too long to arrive over two months for a faulty product what is going on here
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your range stopped operating properly upon installation. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
very poor experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We ordered and received a non working Range the beginning of June. Rescheduled a replacement 3 times before it arrived. Was told delivery times and we were here and available each time. Very poor experience
No, I would not recommend this to a friend