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Customer Ratings & Reviews

Your price for this item is $511.99
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Customer reviews

Rating 4.3 out of 5 stars with 692 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are positive about the cooling capacity, easy setup, portability, price, and remote control of the 550 Sq. Ft. Portable Air Conditioner. They appreciate how well it cools, how convenient it is to use, and how affordable it is. However, customers are negative about the noise level, room size capability, missing parts, BTU power, and expensiveness of the air conditioner. Some customers find it to be too loud, while others feel that it does not adequately cool a large room. There have also been complaints about missing parts and the unit not being as powerful as expected for its BTU rating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 692 reviews
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Air Conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really good considering we were using it in a room about double the size they say it works for. We live in Alaska and only use it about a month out of the year. It brings the temperature in the room down to a reasonable temperature. The remote is also very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The exhaust fits almost every size window with attachments. Got this for my son room where it gets very hot in the summer and spring. It keep the room cold and is not very loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this sleek little air conditioner!!! And it was very easy to install it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Cool in my apartment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for an apartment. It keeps the open living room, dining room, kitchen area cool. From the ouside of the window that the exhaust is attached to, the warm air can be felt pouring out.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Gets ICE COLD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Gets real cold. Portable. I live in a two story so this is a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great ac unit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ought this little machine for my bedroom. the machine takes about 3 minutes to put together. The machine takes about 3 minutes to chill the room. The product is well made. Cools my bedroom and then the blower is so strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable A/C

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept the area cool & is energy sufficient! Quet & doesn't take up much space.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cooling Down With Ease

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best portable air conditioner I've owned! We bought it refurbished through Best Buy and it seriously seemed brand new when we got it. Kept our two bedroom apartment nice and cool and didn't make our electric bill go up too high either!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation

    Rated 5 out of 5 stars

    Lives up to my expectations

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the GE portable AC unit. Previously purchased the Toshiba portable AC from Home Depot. Had to return the Toshiba from Home Depot due to the fact that it kept leaking and the water would drip on my hardwood floor. I looked around for the best portable AC and Best Buy didn’t disappoint. The moment I set it up, the apartment felt cooler instantly. Took about 10 minutes to install and was ready to go. If you’re looking for a reliable portable ac with evaporation technology I would highly recommend this product to anyone looking for a portable ac!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi, Thanks for the review! We'd like to welcome you to the GEA family. It's always exciting to get an appliance and we're glad to hear installation went well. It's a pleasure having your business and if any questions come up let us know. Have a wonderful day! -Sylvia@GEA GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Powerful Air Conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful airflow...Works very well. The only complaint is that it is loud and i have to turn it off in order to hear what is going on in other areas of my house.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    does the job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and operate. So far I am pleased with the purchase. Much better unit than the delonghi it replaced. A little pricey, but time will tell. Glad I had for this wave of 90 degree days.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great portable unit!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for the second floor of our townhome rental because our landlord has failed to provide us with a working AC Unit. This Unit saved us during some of the hottest months of the year and I would recommend it to anyone who needs a portable unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    14000 btu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable air conditioner. Easy to install. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Portable Ac unit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this AC a month ago and is working just fine. Specially with all the heat wave we had this summer. I’m happy with my purchase and will recommend to anyone looking for a good portable AC unit for a big room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    portable air conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and slim feature doesn't take up a lot of room

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life saver! Moved into a studio with no AC and this saved me. Fit perfect in my window, easy remote controlled and affordable. Now I can enjoy my these summers and my cats can enjoy a cool space.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if you could keep the hose into the back of the machine it keeps coming out but once the hose is in it keeps the room nice and cold

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Air Conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to having a portable air conditioner rather than a window one has been not much of a challenge but certainly needed a new one. The old window AC was about 35 years old and was there when I moved in. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable ac

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so well to cool my son’s entire room. It has saved us during the hot summer months in az

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Best Buy Employee

    Rated 5 out of 5 stars

    Love this product

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this unit for 2 years and it still works like it is brand new. We use it all day every day. This unit is a game changer.

    I would recommend this to a friend
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