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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 142 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the Cync Outdoor Smart Plug for its ease of use and overall performance. Many find it easy to set up and appreciate its compatibility with voice control systems like Alexa. However, some customers have reported connectivity issues with the plug. Despite this, the weather resistance of the plug is a positive feature for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 142 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Easy, convenient and no worries. Simple GE product

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing your thoughts, Jon! We appreciate your feedback, and we hope to be able to continue providing you with satisfying products and app updates in the future! - Cync Support

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Light plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Easy to set up. Convenient to use and operate.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for choosing Cync! Our team is glad to see you are enjoying your experience and all that our Outdoor Smart Plugs have to offer. -Cync Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Water proof remote on and off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program. Reliable on and off. Each plug has two outlets that can be program separately.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    CYNC - Smart Plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using them @ my patio porch lights. works perfect when you have multiple light strings

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to leave us this feedback on our Cync Outdoor Smart Plug! We are so happy to hear that you have chosen Cync to be a part of your Smart Home venture. - Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Christmas lights

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! This is an excellent device. Could turn on Christmas lights when not at home. Awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart plug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very easy to setup and use. Will being getting more of these.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your devices connected. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Smart Plug that's Really Smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This outdoor smart plug was so easy to install and link to Amazon. Works extremely well.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Meh, not what i expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using a HK compatible device, needed another but my preferred one was in b/o. Couldnt get the program to work, it would not turn on at sunset. It would not turn on at set time. It will work for off times, odd.

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are sorry to hear about your experience with your Schedule. Based on your description, you likely need to edit your Schedule to ensure that your devices are set to turn on at the start time. Please visit our website for instructions: cyncsupport.gelighting.com/s/article/scenes-and-schedules. If you have any questions, please feel free to contact us directly at 1-844-302-2943. We would be more than happy to assist you. -Cync Support

  • Rated 5 out of 5 stars

    Love this product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item! I use it for my infusers and warmers . I can set times , connects to my Google meat To set when to turn on or off! Just love this so if I forget and left the house I can set it off

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Amber, we hope you continue to enjoy the benefits of all that Cync has to offer. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup and use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use with our phone, and the range was amazing

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for sharing this information, and allowing us to be you smart home product of choice. We are ecstatic knowing that our devices have made a positive impact in your space. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Value for this Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and easy to use, once I figured out how to set up scenes.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Google friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this item for my pergola and it does the trick. Works great with Google.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works great with Alexa

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really enjoyed this Cync device. It works great with Alexa

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are ecstatic to hear you have integrated your Outdoor Smart Plug with your Amazon Alexa for effortless management. Thank you for leaving us this review! We are glad to be making a positive impact on your space. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.. no issues and it works well! Would buy more

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are glad to hear that! Thank you for taking the time to share your experiences, and leaving a positive review. -Cync Support Team

  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for it patio has worked in rain and snow

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that our smart devices have made a positive impact on your space! Thank you for taking time out of your busy day to leave us this review. - Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great smart outlet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my smart home. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real step up from outdoor timers.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My GE Cync Outdoor plug is far superior to my old outdoor timers and works perfectly with my Echo device and my Alexa app. I love that it automatically resets after a power outage.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your review with others! We're thrilled to hear that your Cync Smart Outdoor Plug is easy to use with Alexa. -Cync Support

  • Rated 5 out of 5 stars

    Work great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and does what it is suppose to do. But dont leave the open ends of the plugs pointed any sort of the upward or else the outdoor rateing for it goes out the window.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for providing helpful feedback, Chris! We hope you find your outdoor plug useful and we appreciate your business. Thank you for your review! -Cync Support

  • Rated 5 out of 5 stars

    Amazingly simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this plug. Control our Christmas lights from my phone!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Kent - Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync Outdoor Smart Plug. We enjoy receiving feedback from our users about their experiences with our devices. Thank you for letting us know about your fantastic experience with our products. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t stay connected to WiFi even in the house near the roiter

    No, I would not recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello - Thank you for your review. We regret hearing you had a less than ideal experience with our Cync Outdoor Smart Plug. We would love the opportunity to find the underlying cause of why your devices and app are not maintaining a reliable connection. We recommend reaching out to us at 1-844-302-2943 so we can assist. -Cync Support

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