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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 441 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.4 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the sleek appearance and design of the 2.1 Cu. Ft. Over-the-Range Microwave, as well as its ease of use and large size. Many appreciate its performance, quiet operation, power, and useful sensor cooking and Chef Connect features. However, some customers have expressed concerns about the door's sturdiness and the responsiveness of the control panel buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 441 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Profile Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this microwave! Sleek look and easy to operate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long Wait, But Worth It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We waited for MONTHS to get this microwave. Works great and looks awesome in our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the inside with the grey and black look. Very sleek. Works without any hiccups. I am enjoying it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really nice microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with all the other appliances in this line. Many great functions and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfect and looks great with the matching line of appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love GE!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this microwave! I love that I can get the time with my oven..one of the best I’ve had! Love GE!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for sharing your review and choosing us for your microwave purchase. We are glad you are loving your new unit and it’s working out perfectly for you! This microwave model has some really great features like the sensor cooking which automatically adjusts time and power for delicious cooking results. Sure to be a great addition to your kitchen for many years! GE_Appliances

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Great find at a really great price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great find at a really great price! Bought this in Jan 2020 and love it. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item because we were trying to replace our previous model. We were shocked to see discover all the new changes compared to the same model a few years older.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are happy to hear that your new unit was better than you expected and appreciate you choosing us again for your purchase! We just know you will continue to be impressed with all the great features this unit has. GE_Appliances

  • Rated 5 out of 5 stars

    Happy with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave looks good and operates as we hoped. It’s very quiet and heats faster than our old GE micro that was 16 years old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing beautiful and works perfect, I love with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. The installers were professional and quick. We like the controls across the bottom of the range.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're so glad to hear you're happy with your microwave and the installation experience! If you'd like to share your positive feedback regarding the installation with Best Buy, their customer service can be reached at 1 (888) 237-8289. We're confident the microwave will serve your needs well for a long time to come! GE_Appliances

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Boyce

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love GE Profile products. Classic design. Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cooks really fast and does it evenly. Very happy with its functionality. Runs quietly too!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the microwave!! It is definitely more modern and works quite a bit better than my prior ge profile.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy that I replaced my old GE microwave with this stylish replacement model.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I was spoiled with all of the functions of my last microwave. This one looks nice but doesn't even have a hold warm button. Disappointing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use - Syncs with GE Profile Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very functional and easy to use microwave. Very large capacity. It has taken a little time to get used to the lack of a handle but not an issue. Really like that it syncs with the range. Turn on the cook top and the light automatically turns on. The one negative is that the exhaust fan is extremely loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It took 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking. luckily the cook time is shorter than the purchase - to - delivery time. They take your money in January and deliver the product in April.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware. FIRE HAZARD.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the microwave. The light under the microwave. Not so much. We just had this installed Tuesday 8/22/23. We’ve used it several times. I have not yet used the light under the microwave…until tonight. From my many uses of microwaves (40 yrs old), not much thought went into that light unless it just wasn’t working. Tonight I turned it on to make pasta sauce and needed extra lighting that I was thrilled to use. Until I just went to sneak a bite of crumbl Cookie before bed. I put the cookies inside to hide from prowling pets at night as I normally do. Under light had been on since dinner, again NEVER had an issue leaving light on under microwave before and this was probably 5 hours since cooking. I opened the microwave and thought dang that’s super warm inside. Looked at the cookies. And numerous cookies with the chocolate were melting as if straight from the oven. I touched the plate inside microwave and it was hot. Touched under microwave and it was scorching. Immediately turned the light off. I’m super concerned. Thank god I decided to be glutinous. Otherwise lord knows what could’ve happened over night to my family and pets. Upset doesn’t begin to explain it. And this is a brand new purchase. Again 40 years old have never ever encountered something like this. Ridiculous. I’ll be contacting Best Buy in the morning to address other issues with scratches on the brand new GE Profile fridge and for the brand new GE Profile Dishwasher that was installed with a good inch gap between it and the counter top. Still waiting on the range. And this is on top of being on the phone for hours dealing with deliveries being canceled or postponed. Was supposed to hear back after delivery team (who were amazing) reported the scratches on fridge before 48 hours. Past that time now. Dishwasher I’ll take part blame bc I didn’t notice the mounting before they left as I wasn’t looking flush with the appliance just straight down.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - We're happy to hear that you're loving your new over-the-range microwave. On over-the-range models, heat from the surface lights can make the cavity floor warm, especially if they are on for a prolonged period. This is normal; however, if you feel there is a problem with your unit, we recommend that you schedule a service appointment with one of our qualified GE technician to access your unit. Thanks for taking the time to reach out to us. We're available on social media if you need further assistance. Best regards. -Don@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Mostly Favorable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the unit. I really like the "express cook" and "add 30 seconds" buttons! I don't like the beep. I have it set to the loudest level and there is no way I consider this loud. I would rate it low or medium at best. A couple of weeks after installation, the door started making a loud, metallic clicking sound when I pressed the buttons at the bottom of the door. It did this for several days. Of course, by the time a GE technician came to check it out, it had stopped. The buttons are not very tactile. You can't "feel" that you've successfully pressed a button. You have to see something appear on the screen or hear the beep to know you pressed the button correctly.

    I would recommend this to a friend
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