Customer Ratings & Reviews
- Model:
- PTW600BPRDG
- SKU:
- 6472680
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
I like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good capacity works well got a good deal due to Black Friday
I would recommend this to a friend GE Profile Can’t Be Beat for the Price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding appliance for the price. And the dark gray finish is so great compared to basic white appliances. The sales associate in store went above and beyond and exceeded my expectations!
I would recommend this to a friendPoor Performer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a waste of money to purchase. I've had the washer 16 mos. At about the year mark the lid got a tiny crack on the plastic inside of the interior lid. That crack soon turned into the plastic crumbling and pieces breaking off constantly. Plus, the overall washing machine did not get the clothes clean. Every load had to be put on the strongest clean options and many times I had to rewash clothes a second time. Stay far away from this one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear about the lid needing to be replaced and for the clean cycle not performing optimally. If you still have this washer in your possession, we'd like to help out. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Love love love my new set
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer and dryer! There are so many cool features and I love that it has a sanitize cycle as well as a basket wash cycle!
I would recommend this to a friendWaited for you, for 4 years!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love you too! I've waited for you, for 4 years. You run smooth and are quiet. I couldn't ask for a better partner! Thank you, GE Profile Smart Top Load Washer.
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The top loader was a little hard to get used to because i had a front loader before. The only flaw i have witb this product is it is very sensitive and if the clothes is not evenly placed it will start to bang on the side if the washer.
I would recommend this to a friendEfficient washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer, I have had no problems with it. My clothes come out clean and fresh even when it's a large amount of clothes, towels, or bedding.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi – thanks for taking the time to write a review! We’re thrilled to hear that you love your new washing machine and that it’s performing efficiently for your laundry needs, even with larger loads. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help however we can. All the best! Lauren@GEAppliances
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and looks great. Had a dent when delivered but I got a partial refund to keep it.
I would recommend this to a friendI like it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far love it not alot of noise which I was looking for very nice.
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for the awesome feedback! It's great to know that you are loving your new GE Profile smart washer. We're confident that you will enjoy this unit for a long time. Take care! - Don@GEA
GE washer dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable, looks sleek and stylish, cleans well. Highly recommend.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and being a valued GE Appliance customer! We have heard great things about this washer unit. We are happy to hear that you are liking the design and how well its washing your clothes. We hope it continues to be a convenience and joy to use for you for many years!
- Cons mentioned:Noise level
Look good/Dont love
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appearance of these is great. Unfortunately the washer is quite noisy and leaves the clothes soaking wet on heavier loads.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We're sorry to hear you're not entirely satisfied with your purchase. We have some tips to help improve your overall experience. If your heavy loads are coming out too wet, we recommend making sure you're not overloading the washer. The proper load size for this unit can be found on page 13 of the use and care manual listed in the "From the Manufacturer" section on the product page. Additionally, make sure you've selected a spin cycle for your heavy loads as well as ensuring each load is properly balanced in the washer tub. The bottom of page 24 of the same use and care manual has a QR code/link that will take you to a video that shows you proper operation of this unit. If this is not what your unit sounds like, we recommend calling our GE Appliances Consumer Service line at 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed). We apologize for any inconvenience caused by this. Reach out if you have any questions, we're here to help. Julia@GEAppliances
GE Profile washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced a 6 year old GE washer that was not working properly. This washer is quiet and so far is performing very well
I would recommend this to a friend- Cons mentioned:Noise level
Very loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is very loud. The washer is loud the dryer is loud. I was told this set was very quiet. Paid 1500 for the set extremely upset. It will be returned.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for taking the time to share your feedback about your Profile washer that we will pass along to our product design team. We hope you allow us to gain your trust again in the future. Kind regards. -Don@GEA
Great washer 300 bucks saved 600
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great, especially that I got it for $300. Regular price is 900.
I would recommend this to a friendThe washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with this washer, this bland (GE) it does filled plenty of water
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to share your feedback. We are so thrilled to hear you are happy with your purchase. This is a great washer, and we glad you are getting plenty of water. This model has the Deep Fill feature that allows you to have total control and customization of your water levels with just the touch of a button to add just a little extra water or fill the tub. This also has Sanitize with Oxi that our consumers love! This will remove 99% of bacteria in your laundry thanks to dedicated cycle that uses an Oxi additive to boost your detergent's cleaning power. If you have any questions in the future, please reach out to us directly. We are here to help! Joyce@GEAppliances
GE washer and dryer. The best brand ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer and dryer. I’m glad that I chose this brand. No disappointments.
I would recommend this to a friendLove it so far!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, loving them! Also, so awesome having the app!
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was perfect! We bought in a good price and the delivery was perfect!
I would recommend this to a friend- Cons mentioned:Reliability
Great until it literally exploded.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great washing machine until it wasn’t. It literally split into pieces after only a year and a half of having it brand new. Pretty sure it’s 6 months past it’s one year warranty too so maybe don’t buy this.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for leaving an review. We would like to know more. Whenever possible, please send us a private message about this on Facebook, Instagram or X. When doing so, provide your model/serial number, a copy of this review, email and phone number or service confirmation number. -Arnesha@GEAppliances.
When a deals too good to be true
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not come with all parts needed. Needed to buy hoses, washers, and screens for just the washer. Don’t get me started on the dryer. Bought as a set. Spent over $1200 and I had to spend an extra $200+ to actually be able to use it. Best Buy has a horrible purchase process for appliances.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to share your feedback, that we'll be sure to pass along to the appropriate team. We appreciate you choosing GE Profile for your home.
