Customer Ratings & Reviews
- Model:
- PTD70GBSTWS
- SKU:
- 6499711
Rating by feature
- Capacity
Rating 4.9 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the fast drying time, noting that it dries clothes much quicker than previous dryers and offers various options for optimal results. The sanitize cycle also receives positive feedback for its effectiveness. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Drying performance
Would have bight something else.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Built just good enough to get through the 12 month warranty. All my clothes smell burnt and there is an issue with the gas heating. Got the Best Buy warranty but it still costs $100 to get them out here and the service window is 7am to 7pm. Real cool. This thing is 14 months old.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - thanks for taking the time to write a review. Our apologies to hear that your unit is experiencing issues, as that is certainly not the ownership experience we strive for. If you are still experiencing issues, please reach out to us via private message on social media so that we may learn more about your situation. Make sure to include your full serial and model numbers as well as a copy of this review. Take care. Lauren@GEA
Love the color and works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I like that I can pause it and add more clothes.
I would recommend this to a friendGreat Dryer, Especially for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size dryer with great setting for any amount or type of clothing/laundry.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate you taking the time to send us your feedback. Congratulations on your new GEA dryer unit! We are happy that so far you like the size and features. We hope this unit pleases you for many years and if you need anything from us in the future, please let us know. Sincerely- Dianna@GEA
Absolutely terrible install and delivery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible install and delivery experience. The first dryer arrived damaged so I declined delivery. Then I waited a month for the back order dryer to come, and then they didn't install the steam hose kit I paid for, I had to install that myself. I'll never purchase another appliance from Best Buy ever again and any chance I get I'll tell friends and family to purchase their appliances somewhere else.
I would recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Coop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer and dryer are great. Washes great and drys good
I would recommend this to a friendGE DryerReview "Great!"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very happy with this purchase. This Dryer works great and dryes my clothes 2x faster then my old one. My wife loves the steam function and she is hoping to never have to iron clothes again. LOL
I would recommend this to a friend- Cons mentioned:Drying performance
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to take longer to dry our clothes than our old LG unit.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your purchase and understand your concern if your new dryer isn't drying as fast as your previous model. Drying times will vary according to the type of heat used (gas versus electric), the size of the load, the type of fabric (cottons hold more water than synthetics), the wetness of the clothes and the condition of your exhaust ventilation. When clothes are taking a long time to dry or do not seem to be drying we have some great troubleshooting tips on our site if you'd like to check them out. If you have any questions, please let us know. We are here to help! Joyce@GEA
CDH
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my washer and dryer is a good selection. GE probe with no agitator.
I would recommend this to a friendNoisy as if a 18 wheeler was driving through your
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s incredibly noisy I couldn’t believe how noisy it is. Can hear it throughout the entire house. Crazy!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for reaching out. We recommend contacting Bodewell, our GE Appliances team of experts at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your dryer evaluated and repaired as needed. -Vikki@GEAppliances
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family and I love it. Great for constant use...
I would recommend this to a friendWhat a shame
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing brand new, within 3 weeks several technicians came out, finally diagnosed with a faulty mother board (Brain). It has been a total disaster, same for the matching dryer. Best Buy and GE refused to replace my appliances.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know having issues with your new appliances must be concerning, especially as you’ve had multiple service appointments. We want to help. Please send us a private message over our GE Appliances social media (such as Instagram or Facebook) with a copy of this review and your contact information. With that information, we can certainly look into your situation further. -Sarah@GEAppliances
Best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was horrible. I have to change few times as the dryer was not working properly and the installation sucks
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
- Cons mentioned:Drying performance
Defective Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just after the 1 year warranty expired the drying time on my clothes significantly increased. We’ve replaced the heating element and sensors and still not drying clothes correctly. Also, there was no lint blockage. No one can figure out what’s wrong. Now I have to buy a new dryer after only owning this one for 1 1/2 years.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about your experience and encourage you to reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review.
Damage control
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got dryer home, and it had a nice dent in it from the store.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thanks so much for reaching out. We appreciate your purchase but are very sorry to hear your dryer has a dent. We'd like to look into this for you. Please reach out to us directly via a private message on social media, like Facebook and include your model and serial number, address, email and phone number and a photo of the dryer. Thank you! Joyce@GEAppliances
