Customer Ratings & Reviews
- Model:
- PFQ83HSSWWW
- SKU:
- 6589803
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the UltraFast Washer and Dryer Combo's overall and drying performance, ease of use, space-saving design, and quiet operation. Many appreciate its suitable size and capacity for various laundry loads. However, some customers have expressed concerns about the long cycle times and the messiness of cleaning the lint trap.
This summary was generated by AI based on customer reviews.
space saving
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like not having to have two machines to do laundry.
I would recommend this to a friend- Pros mentioned:Space saving
BestBuy didn't come through.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How can I review this item when it wasn't available for the delivery person to deliver to my house? I ordered this and a delivery date was scheduled, but BestBuy didn't have the product for some reason and then they bumped my date over a week later. I have read a lot of reviews and this item saves electricity and water and doesn't require a dryer vent. I would love to own one of these.
I would recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Needs more work by engineering
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is not ready for usage, whatever happened to QA? We gave it a try but the first unit didnt take water, so we said thats fine it coul have been a bad one so we received a second one and just like everyone else the drying didnt work so we returned it. We will stick to what works a gas dryer and a washer separately.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
- Pros mentioned:Drying performance, Space saving
An Absolute Game-Changer for Laundry Day!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the GE UltraFast All-in-One Washer Dryer, and it has completely revolutionized my laundry routine. The convenience of having a single machine that washes and dries my clothes is something I didn't know I needed, but now I can't imagine living without it. What I love most is the "set it and forget it" functionality. I can put a load of laundry in before I leave for work or before going to bed, and I come back to clean, dry clothes. There's no more forgetting a wet load in the washer or having to transfer heavy, damp clothes to a separate dryer. The wash cycle is fantastic and gets everything perfectly clean, even heavily soiled items. I was initially skeptical about how well an all-in-one unit would dry, but the clothes come out dry and ready to be put away every time. The design itself is a huge plus. Because it's a ventless system, I had the flexibility to install it where it made the most sense in my home, without worrying about running a vent to the outside. Combining two large appliances into one has also freed up a significant amount of space in my laundry area. For anyone looking to simplify their laundry process and save space, I cannot recommend the GE UltraFast highly enough. It's a truly innovative appliance that performs exceptionally well.
I would recommend this to a friend Unit is junk
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. 3 months dryer won't heat. Multiple service calls and multiple parts and not fixed. GE will not replace the unit, only replace parts. Stay away from GE.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We apologize that you're still having an issue with your Combo after multiple service appointments, and we want to help resolve this situation for you. Please send us a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review, any confirmation number you may have, and your contact information. We can certainly look into your situation further. -Sarah@GEAppliances
So dissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like it at all it doesn’t dry like it should so hard to operate and it stays wet the whole time I dried my clothes for 5 hours and the clothes was still wet
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you are having issues with the drying performance of your Profile Combo and that you find the unit so difficult to use. We recommend contacting our GE Appliances team of experts Bodewell at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your Combo evaluated and repaired as needed. -Vikki@GEAppliances
Doesnt work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine ran 14hrs over the course of 2 cycles and never completed a load that wss even remotely dry.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for the feedback. If you have not done so already, we recommend connecting your Combo to your WiFi and our SmartHQ app. There may be performance updates available that could remedy the situation you're having with the long dry times. If your issues persist, we recommend contacting Bodewell, our GE Appliances team of experts at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your Combo evaluated and repaired as needed. -Vikki@GEAppliances
truck broke?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.still havent received it and cant get any real answers from best buy
No, I would not recommend this to a friendBrand response from GE Answers
Posted .To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
GEProfile
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea but the combo unit doesn't dry clothes fully. The dry alone cycle does not work. Returned the unit.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that you returned the unit because of the experience you had with your Combo. Thanks for taking the time to share your feedback. We hope you allow us to work hard to earn your trust again in the future.
- Pros mentioned:Space saving
Bonnie’s combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It Saves me time and saved me lot of space
I would recommend this to a friend Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a game changer for my wife and I. Having lived in apartments there isnt much room to get a traditional washer and dryer but having both combined into one machine has allowed us to cross that bridge. I enjoy how quick it is to wash uniforms after work and let the machine do all the work and it gives us more time to do other tasks throughout the house instead of coming to check on the clothes and switch them to another machine since everything is all in one. Overall, I would definitely recommend this product and it’s quality.
I would recommend this to a friend- Cons mentioned:Cycle time
bummer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the washer works ok i gues bit it takes a long time to was lije 1 hr 47 normal wash it includes drying BUT BUT when its done the clothes are always moist! so yiu manually have to add 15 30 45 minutes more! ive had it for 1 month now and it never fully drys ut bummer!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We’d like to provide information about your Combo, and address the issue you’ve had with the clothes being moist. Regarding the run time, that can vary depending on the specific items you’re washing, the options selected, etc. Generally, we expect washing and drying the average large load (such as a mixed 10 pound load) to take about two hours. At the end of the cycle, we expect certain clothing items and the air inside may feel a bit humid because of the air-tight seal. If the clothes are only slightly damp, simply removing the items and giving them a quick shake will leave them feeling dry in seconds. If the clothes are wetter than that, we recommend making sure the load isn’t going out of balance and the pump filter isn’t clogged. More information about what to check when clothes are too wet is available on page 27 of the manual; that can be viewed on the Best Buy’s product page for the model when you go the Features section, scroll to the bottom and click the manual link. We also have an article on our GE Appliances website titled “GE Profile™ UltraFast Combo Washer/Dryer - Clothes Not Dry When Drying Cycle is Complete”, which includes information about what to check for this issue; you can view that when you look up the title on our website and click the ‘Support’ tab. We recommend making sure the software is up-to-date as well; we have an article about that on our website titled “GE Profile™ UltraFast Combo Washer/Dryer - Finding the Software Version ID”. If you aren’t able to solve the issue with troubleshooting and think service is needed, our Bodewell team can be reached at 1-833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and a technician would be glad to examine the Combo for any issues.
