Customer Ratings & Reviews

If I could go back 3 weeks, I’d just buy two separate units. Honestly my number 1 complaint is the instability. This thing is so heavy and nearly impossible to get balanced. I have it perfectly level and all feet firm on floor and yet it still sounds like it’s going to walk away (and no, I didn’t mistaking leave the large rear bolts in). It’s nice to not have to use dryer sheets, but instead you have the inconvenience of cleaning a very obnoxious lint trap. It’s something that you pull out vertically so all of the lint starts pulling off INSIDE the unit before you can get to it. The clothes are never dry…. Which isn’t the end of the world if you just always use the “more dry” feature, but this means EVERY load will take almost 3 hours to run. Staggering loads in two units was definitely faster. I like that it has a self dispensing detergent container but this is a feature on ANY other modern washer also, so really not worth it. It’s noisy…. Very noisy…. Aside from the awful vibration, it is just a loud machine. And the dry mode has an awful high whine to it that makes it annoying to hear. Lastly DO NOT buy from Best Buy. They literally are scamming their customers into purchasing their expensive club card to get a (normal) 60 day return window. The return window on this is only 14 days! Such a stark contrast to any other stores that sell appliances. DO NOT purchase a pedestal. I got the smaller one and the above complaints were all heightened. It’s horribly too heavy and unstable to have on a pedestal, it shakes 10x more. But note my issues above are even true without the pedestal. Returning it to the store on day 15 left me with a store credit unfortunately because of their awful 14 day return policy. I used to purchase things all the time at Best Buy but their policy for returns and lack of care just makes this a non starter moving forward. Patronize someone else.

For a family of five, this machine has definely lived up to the hype. The convenience of throw and go cannot be overstated. Gone are the days of walking into a musty load of washed clothes, only to be rewashed and rewashed and rewashed. Our basement has more space than ever and we also have an unused dryer circuit. Delivery from best buy was fast and professional, preparing connecting and hauling away the old appliances. The price was amazing and the job was spectacular.

This is the best washer and dryer I have ever owned! The first things I washed were 2 king size blankets. They were washed and dried in less time than separate units. I was extremely impressed. I would recommend that when you have it delivered, have them take it out of the box. It's nearly impossible to pick it up off the bottom of the box. It weighs over 300 lbs. I had to spend $50 on lifting straps to pick it up over a massive Styrofoam hump Other than that, it's an awesome machine!!!

All in one works ok love the thought of this unit. But sometimes drying is a process in its own. Also had the pump go out once already. So a family of 6 kinda sucks waiting for the service call to find the issue then parts then come back to repair. Other than that great unit but a larger family might want 2 units.

We have owned this for quite sometime now. We have some concerns, concerns that GE will not do anything about. Vacuum out the filter housing at least once a week, something isn't quite right with it and you'll get caked on lint stuck everywhere inside there, and it's a chore to get it out of there. Look for it on sale, if you can get it sub $1500 it'll work good.

This thing is amazing! We had a Samsung front load washer and dryer that were still in good shape, but needed something for our guest house where our two oldest boys live. We decided to give them what we had and get this combo unit because the reviews were so good. We were NOT disappointed! I would like if the dry cycle got the clothes a little bit more dry in the default setting, but the More Dry button gives me clothes that are perfect when the cycle is done. If you’re like us, and wind up washing a load of clothes two or three times because you keep forgetting to move them to the dryer, this is the unit for you! Now, I just slap the clothes in, start it, then come back later when they’re finished. The auto dosing function for the detergent and fabric softener is awesome too! It just figures out how much clothes are in there, then adds what it needs to get everything clean and smelling fresh. I decided I must be old now, because I really feel like this is the best purchase I’ve ever made. I’m not getting paid for this review and we bought the unit ourselves, so this is a fair review. We’ve only had it around a month, so I’ll update if anything changes, but so far, I wouldn’t dream of buying anything else again.

We have had this product for nearly a year and so far have had minimal issues. Pros: Serious space saver! No more mildew-y clothes, when you forget them in the washer for 2 days! Auto-dispensing detergent & softener, great for families who don't want to waste product. Cons: Hard to clean lint housing Seal around door can build up with hair/lint easily. Needs more frequent maintenance if you have animals.

So the machine does a great job of washing and drying all by itself. In 2-3 hours you uave clean dry cloths. The maon problem is with the lint trap. Lint constantly gets by the filter and atarta blocking the coils on the heat pump. After a frlew months the dryer portion will stop working properly. Its a know issue. We ended up getting the lg washer combo that uses a different lint trap design. It also washes the coils out every load so it eliminates the issue the GE has.

Amazing machine. The only thing which is NOT A problem. But to wash one load now takes a bit longer because the drying at the same time. BUT LOVING the efficiency.

I love this all in one. It’s great for my back problems not having to transfer from washer to dryer. Takes about 3 hours to wash a heavy load I will say if you separate your clothes and do multiple loads of laundry, it may be beneficial to look at two separate units as it does drive a little slower than the traditional dryer, but it does dry well

This fit perfectly in our laundry area. Leaving space for additional storage was the plan. It has a balancing issue with us being in a mobile home set up like a pier and beam structure. When the Spin Cycles we going, the home vibrated a lot... If we were on a concrete slab, this probably would not have been an issue. We really like this otherwise.

Haven’t had this that long but I absolutely love it. I love not having to switch clothes into a dryer, I love the auto detergent dispenser, it holds a lotttt of liquid. Pretty heavy but still compact and fit into my closet space. Clothes have come out dry mostly every time if it needs a little extra time just press “more dry” its simple. Highly recommend.

I am a thorough researcher. I believe you get what you pay for. This is not an inexpensive washer and dryer, so I wanted to make sure it was the best all-in-one unit. I read hundreds of five star reviews on this washer dryer combo and was convinced that there wasn't a better unit available. We've had it now for about a month. In the first week we had it. My wife told me she did 17 loads of wash lol holy smokes! I'm not that ambitious, but I have to tell you I love the convenience of throwing my gym clothes in the washer and pulling them out ready to go. This is super helpful to me also, because I've had 11 knee surgeries, back, neck, and ankle surgery and the additional bending, transferring the wash to the dryer wasn't great. Filter is super easy to clear. Great capacity, king size comforters and sheets no problem. Does a really nice job cleaning too. 5/5. Best Buy was great to deal with also, easy delivery, good sale price and 24 month interest free financing on our Best Buy credit card. Always like to work with other peoples money. Hope this helps!

This washer is the coolest appliance I’ve ever purchased, It has a very large drum. It automatically transitions to the correct drying cycle after the wash is done. The controls are high and easy to use. The detergent and fabric dispenser holds up 32 loads and sends a notification to your phone when it needs to be refilled.

Magical! I've only had this a month but so far it works great, major time saver not switching loads and I like the fact it doesn't over dry baby clothes that shrink easily. Make sure upon delivery though the folks remove shipping bolts on back. It was shaking violently until we called for service and here it was shipping bolts still attached, Ran perfect after that. No need to vent either - which was a huge bonus for us and not needing 220 electric plug. Will be buying another for daughter's condo!

I am more than pleased! Besutiful, efficent appliance. This machine does it sll. My clothing comes out perfect. It even has a dewrinkle mode. Very quiet and it is good looking. Love the led lights on the panel.

I love it! Super efficient and easy to use. Saves a lot of space in my laundry room and it makes keeping up with the laundry so much easier!

So I have a whole story here. I got one of these becasue I live in a space confined condo. It worked like a champ. Most loads are 2-3 hours - even with a ton of towels and other stuff. Then the LG came out with a similar product and because the brand is sexier, and it's 9 inches shorter for more space savings I tried that. This one is just much more reliable than the LG. LG has a more compact unit and the software is slicker but I may have had a dud. It would not dry. I LOVE the GE unit, I feel bad for straying to the sexier unit and not sticking with what was working well. I'd love for GE to reduce the height in the next versiuon and add some bells and whistles like LG has in the software. Other than that- it's perfection.

This works perfectly for my husband and I. It is very convenient not to have to change over loads and we are saving on detergent with the auto dispense option. Drying does take a little longer than a typical vented unit, but it still uses less energy!

The product works great. Drys just fine with standard 110 electrical outlet and no need for a vent. Just hook up water hoses, plug it into an electrical outlet, and go. It takes a little longer than other machines to dry, but acceptable. Nice to not have to move washed clothes to a dryer - already there. We were a bit disappointed with Best Buy installation though. It is a very heavy machine (about 300 lbs), so professional delivery is needed. They got it into the room ok, which was good, but they refused to hook the machine up saying the water faucets needed to be replaced. They did not even hook the hoses to the machine. We just cleaned off the faucets ourselves later, easily put on the hoses, and plugged it in. Faucets are fine. There are no leaks. It was easy to do, and it works great. Seems odd that the included installation did not happen. They did not even try. Not a huge thing, but maybe don't expect the included installation unless faucets are pristine.