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Customer Ratings & Reviews

Your price for this item is $149.99
The comparable value price is $299.99

Customer reviews

Rating 3.9 out of 5 stars with 133 reviews

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Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers regard the Geek Squad Certified Refurbished PlayStation 4 (500GB) positively for its overall performance, with users reporting it operates as intended. Many are pleased with the console's condition upon arrival and think the price is reasonable. However, some customers have reported issues with controller connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-133 of 133 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XMAS GIFT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    KIDS ARE VERY PLEASED WITH IT PLAY IT ALL DAY THANK YOU

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good and runs wonderful and nothing messing up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great no issues and happy with purchase !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pre-owned PlayStation 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the product. Kids love playing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad shwed me the best experience welcoming me to the store and treated me with da upmost respect and made sure i found what i was there for. Great hospitality geek squad #1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrong cable inside

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put a difrent cable instead of the DHMI i had to buy a DHIM cable because the one you guy's give me wasn't the right one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son. Works great, everything is as stated. Will probably upgrade the remote button seems to stick a little.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not turn on, tried on multiple tvs. Had to return it. I read multiple reviews saying the same thing but I took a shot to order it and ended up not working like everyone said.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it thank you so much I love to play it and so do my brothers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great! I am really impressed by this purchase and things ever since.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Console did not work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console did not work. I returned it. Now I see what Geek Squad certification is worth. The return was quick and simple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in horrible condition. Missing a cable and had someone’s name written on the top of it. The controller is in worst shape.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work when got it had scratches on it would not buy

    No, I would not recommend this to a friend
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