Customer Ratings & Reviews
- Model:
- GN-WA003-199
- SKU:
- 6306480
to a friend
- Pros mentioned:Big tank, Lights, Phone control
Cutie Pie
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this product so much! It’s very cute. Use it with the app on your phone, so you can control it remotely. You can set up the color of the light, timer, steam setting, and so on. It can be controlled by Alexa and Google home, too! Also, this product has big enough tank to last the whole night providing you your favorite aroma.
I would recommend this to a friend No App!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geeni app does not exist in the Play Store! Gave it to my wife as an early Xmas present since she's fighting a cold but it's got no "smart" functions. Tried using an s10 and a Pixel and the app does not appear. I've added a screen shot of the resulting message when searching for the app. If it does not appear in the next couple of days this will be returned. Geeni, without an app, this is FALSE ADVERTISEMENT.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .Hello, we are pleased to inform you that the Geeni app is up and running already. We greatly apologize for the inconvenience. Please go ahead and check it again as it should reflect now. If you encounter trouble, please reach us via email at [email protected], phone +1 (888) 232-3143 from Mon-Sun,7:00 AM to 12:00 Midnight EST.
- Pros mentioned:Lights, Scent diffusion
Best Purchase ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely loved this diffuser. The changing lights are so cute and the app used for it is super easy to use. It really helps de stress and the scent diffuses all night! Absolutely loved it.
I would recommend this to a friendBrand response from Geeni official response
Posted .Congratulations on your new product, Bianca! Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. If you have any issues moving forward, please let us know as we’re here to help. Feel free to contact our revamped support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 7:00 AM to 12:00 Midnight EST.
- Pros mentioned:Phone control
Absolutely love it!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love using a Diffuser at night by my bed...the best thing about this one it's controlled thru your phone via wifi.
I would recommend this to a friendBrand response from Geeni official response
Posted .Thanks for leaving us such a wonderful review. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. If you have additional suggestions, please contact us at +1 (888) 232-3143 or support.mygeeni.com for live chat, available from Mon-Sun,7:00 AM to 12:00 Midnight EST.
- Cons mentioned:Stopped working
Took it back <2 days later
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product simply stopped working after 2 days. We tried all of the troubleshooting we could but it just did not work. That was a shame since when it did work, it was very pretty and produced wonderful smells. But, alas, it quit.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .We value your feedback. We're sorry if you had an issue with your Smart oil diffuser . If you change your mind in the future and get another Geeni product, please let us know right away once you have an issue so we can deal with it. We would love to assist you if you can reach us in our support channels via email at [email protected] or call us at +1 (888) 232-3143, available from Mon-Sun, 9:00 AM to 9:00 PM EST.
- Cons mentioned:Cortana integration
false advertisement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Web site and product descriptions say it works with Cortana in Windows 10 but after several emails and chat with less than helpful tech support I was told that Cortana integration was not available and there was no timeline for when it might be. Returned it.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .We can understand how frustrating this must have been for you, buying our products and eventually returning it is absolutely not the experience that we want you to have. Our device absolutely works with Cortana using Windows. We are absolutely committed to stay 100% true to how we advertise our products. Feel free to reach out to us again so we can walk you through on how it's being done. Our email address is [email protected] or you may call us at (888) 232-3143, we are available from Mon-Sun, 9:00 AM to 9:00 PM EST.