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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 73 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Geek Squad Certified Refurbished Nest Cam (Wired)'s camera quality, citing clear and concise feeds. They also praise its ease of use and straightforward setup process, integrating seamlessly with the Google Home app. Positive feedback also highlights the excellent night vision capabilities. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 73 reviews
  • Rated 5 out of 5 stars

    Great pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition on this refurbished item. Would buy another from here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Fast shipping. Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest cam

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all my nest cameras! Always work and never cut out. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best camera.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the camera. As usual one of the best product from google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera. No loss of signal and goo cable length to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on a deal and so far its good. Just the same as if it was a new device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's a pretty good device, the resolution is better than oothers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as new. I’m happy with the refurbished product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera if you are new to Google Nest you have to use the Google Home app. I dont have no complaints but if you have the 1st gen camera you might complain because you are used to using the Nest app which is old.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Kayshawn, we're grateful for your feedback on Nest Cam (Indoor, Wired). We do apologize if you have any reservations with the move to the Google Home app for your Nest camera.

      We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Indoor, Wired):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      Please do not hesitate to contact our support team. We'd be happy to further help you with any support needs you may have with your Nest Cam (Indoor, Wired) by reaching out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    It's fine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is fine. I ordered two of them. One of them came in a plastic bag and was definitely used. The other looked newer. The video quality isn't great, but if you are using it for a baby cam or a security cam in your house I am sure it would work fine.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello NilesStone, thanks for giving us feedback about the Nest Cam (battery). We’re glad to hear you find the device fine, and we’re sorry that your experience with the video quality has not exceeded your expectations.

      The video quality settings lets you choose how much of your internet connection gets used by your Google Nest camera or doorbell to stream live video. The higher the quality setting is, the more bandwidth is used. When you pick a video quality setting, you’re picking the quality of the live video stream and the quality at which the video gets recorded and saved. You won’t be able to go back and watch your saved video at a higher video quality. Here’s how:
      - Open the Home app Google Home app.
      - Touch and hold your device's tile.
      - At the top right, tap Settings .
      - Choose Video.
      - Under “Video quality,” choose Max or High.

      For any issues with your order, we encourage you to contact your retailer to return or replace your equipment. And if you have concerns about the features of the camera, or if there’s anything you’d like to share, don’t hesitate to contact us anytime here and we’ll do our best to help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to my collection of other google products. I have many products and this product for the price was great. The camera is good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Good alternative for Baby Monitors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My baby monitor broke so this was a great alternative. Night vision is amazing and if you're already into Google Home this is very easy to integrate.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to setup and use. Can’t get the cord to go through the base like it says you can though. Refurbished always the way to go. Sucks no black version.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi mstar27, thank you for posting your review of your Nest Cam (indoor, wired) here. We can see that you're experiencing some difficulties with getting the cord through the base. We'd like to know more on the installation and setup of your Nest Cam so we can guide you with the installation and improve your overall experience. Please reach out to our support specialists and visit our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera doesn’t connect to nest app but overall great camera on the google app. The google app allows you to see all your nest cameras together.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JER4, thanks for your feedback. We´re sorry to hear about your disappointment with the move to the Google Home app.

      We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Indoor, Wired):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      We’d like to learn more about your experience, and see how we can improve it. Please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    G nest camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent product I have outside and now inside cameras easy to install and very easy to work with it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Google cam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera so far, I have no complaints and I plan on buying an outdoor one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great indoor camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to your Google Home app, easy to use, easy to setup. Have 2 and both work great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great, easy camera for ease of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this camera to my garage to monitor everything out there, perfect camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great and just shows a little bit of used sign.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Sharp images and video

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Facial recognition works great on the app. Sharp images

    I would recommend this to a friend
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