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Customer reviews

Rating 4.1 out of 5 stars with 2733 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,733 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Batteries diminish rapidly

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is poor. Notifications are spotty, and a real pain to set up again if you change your WiFi network.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Benjamin. Thank you for sharing your experience on Nest Cam (battery) and we're sorry to learn that it was less than ideal. For your battery concerns, we recommend using the battery saver feature to extend the battery life of your device. When the automatic battery saver is enabled, your camera will automatically adjust its features to help conserve the battery. If you've tried this before or if the issue still persists, please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Battery nest camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as advertised. Battery last long time. Wish higher resolution but totally viewable. Best aware is confusing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was reasonable. It fulfills my requirement for home security, Resolution is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Group enjoys the security when away from the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and great battery life!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works greatl during the day and night. I purchased this item a while ago and so far I have only charged it once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job google.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero issues with this device. The lack of power cable allowed me to put cameras where I needed without all the extra work. I think I’m going on 30 days or so with no battery issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watches our whole front yard, and alerts when anyone walks up to the house. Just what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great outdoor camera with good battery life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear picture and the battery life is pretty good. I have dogs that go outside several times a day and activate the camera and it still lasts for several weeks. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as good and the new version. Very happy with the open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Cam Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great and the battery lasts quite a long time!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Really disappointing battery life.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged the battery Friday. It's dead by Monday morning. Takes over 4 hours to charge. Very far from estimated battery life. Quite annoying.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Danm, we appreciate you for sharing your review. We're sorry to learn that you're experiencing some difficulties with the batteries of your Nest Cam (battery). We'd recommend that you reach out to our support specialists so we can help identify why the batteries don't last long. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest outdoor cameras are awesome. I have not tried the wireless functionality but the wired is absolutely amazing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Held back by the Google Home app

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found the notifications to be much more accurate and much quicker than my previous Nest Cam Outdoors. That's where the good ends. The Google Home app holds these cameras back and can't even compare to the Nest app. The app was nowhere ready for this launch and Google made a huge mistake forcing the use of the Home app. On another note, if you wire one of these up for 24/7 video and you're expecting continuous scrubbing like in the Nest app, you'll be very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Brett, thanks for your feedback. We're sorry to hear about your disappointment with the Google Home app and the continuous video recording for your Nest Cam (Battery).

      We wanted to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      We'd like to hear more about your experience, including your concerns with the 24/7 video recording option when you hardwire your Nest Cam (Battery). You can check with our support team and we'll gladly help you out, if you can reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    They Do the Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Nest cameras for years and i really like the ease of setup and their reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service with Google products = 5 stars!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Camera!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very outside camera, battery lasted me 2 and half weeks, night mode and very visible during the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets expectationd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets all my expectations. It is wireless and has a battery life of 5 weeks. But the history can't be saved unless you pay a monthly fee.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Greg, it’s great to have your feedback, and we’re glad that the Nest Cam (battery) meets your expectations. We’re focused on giving our customers value for the price, including three hours of event history right out of the box for the first time ever. On-device processing also gives our customers smart alerts and Activity Zones, which historically have required a subscription. There's no fee to stream full resolution live video and receive basic notifications, as long as your camera is connected to the internet. However, you’ll need a Nest Aware subscription to receive advanced notifications. With a Nest Aware subscription your video will be saved to the cloud and you’ll get extra features. Find out more what you can get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159

      If there’s anything we can be of help, please don’t hesitate to get in touch with us anytime at: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google - Nest Camera Battery - Snow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this camera a lot. Can go anywhere with wifi. Having a battery makes it super convenient, but you also have the option to wire it if you don't want to worry about charging.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Big downgrade from old Nest cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a big downgrade from the old nest cam. The new app is very difficult to use, and you can’t leverage the original nest app which was much better. I’m hoping google does not sunset the old app. The recording starts way to late and cuts out early, and many clips have a weird white flash at the beginning of the recording. Image quality is worse than original camera as well. I’m returning the camera and scooping up the old one while they are still in stock at some stores.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi AustinTexasShopper, we highly appreciate your feedback and thanks for sharing the details of your issues with the Nest Cam (Battery). We’re sorry to hear of your poor experience with using the Google Home app, and with the camera features.

      We’re continuing to support the Nest app, and we’re aware that long time Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app.

      We understand your decision to return your Nest Cam (Battery), and if you’d like to consider trying it again in the future, we’d be happy to work with you and help improve your experience. You’ll find us always available here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Gooooooggle. Outdoor nice modernize

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love it, cool nice, wireless product. Way better then other brand in the market.

    I would recommend this to a friend
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