Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 11098893
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine, but ring camera with flood light is much better ane the ring app has better interface and features like snooze button
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, NicholasR. We appreciate your insights on Nest Cam (Battery). We're sorry to hear that the app interface and other features fell short of meeting your expectations. We'd like to work on changing your views by providing you with a more pleasant experience with all the features of Nest Cam (Battery). You can count on our support team to help answer your questions and even walk you through the amazing features of your device by visiting us here: https://support.google.com/googlenest/gethelp
Nest cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installing the cameras was easy for me. No problems with connecting to wireless network's. Great product.
I would recommend this to a friendGreat camera but...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all of the cameras that Nest/Google have released. My only gripe is power cable length.
I would recommend this to a friendGreat addition to nest door camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outdoor nest Camera was purchased to add to my existing account. Great addition.
I would recommend this to a friendGreat battery cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Happy to see a battery version which adds a lot more flexibility on where to install.
I would recommend this to a friendSense of security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the extra security. Great price! I have ADT however it was double the price if I would of purchased from ADT
I would recommend this to a friendGoogle Nesh Outdoor Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very good. Very satisfied with how easy it was to set up.
I would recommend this to a friendGreat Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent day video/goog nighttime video. Easy to set up. Love the magnetic swivel mount. Has great battery life.
I would recommend this to a friendWonderful camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second purchase of the battery outdoor camera. It has great resolution and the facial recognition is fantastic! Battery life is great!
I would recommend this to a friend- Cons mentioned:Motion detection
Not worth the money. Look somewhere else.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. The camera has a very difficult time catching anything. I've even adjust the sensitivity to high and it still only starts to record after the person has walked up/past the camera. My older Arlo system is much better.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for posting a review to share what you’ve experienced with the Nest Cam (Battery). We’re sorry to learn that you ran into this issue with your camera not catching any activities.
Your camera runs algorithms to process video and audio data so it can determine whether it detected something you might want to know about. If you only need your camera to detect people, animals, or moving vehicles, we recommend that you do not turn on the basic motion and sound detection feature. You might have to move your camera, change your camera’s angle, or change something in the scene so that you don’t miss important activity and choose which events your camera or doorbell can detect and record (people, motion, package etc.).
If you’re willing, we’d like to learn more about this issue. Please reach out to our support team for further assistance here: https://support.google.com/googlenest/gethelp
Items missing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was no charging cable in the box. The package had a checklist which said cable is present . But none received. Called their customer support and supervisor team several times and asked for help. But no one helped. Poor experience and pathetic support. Overall what a bad experience
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, James. Thanks for bringing this to our attention and we’re sorry your experience wasn’t the best. We’d be happy to help and find a resolution for you — when you get a second, reach out to us here: https://support.google.com/googlenest/gethelp?
Backdoor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera works get with my iPhone and google hub. I’m able to see a wide range of my backyard.
I would recommend this to a friendWorks highly recommend nest cameras
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras work great. Provide security and peace of mind.
I would recommend this to a friendOk camera happered by bad software and poor design
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software needs to be better, the wifi radio in it is a little weak. The plug for the power cable is fragile, making wiring it a pain.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Xandrius. We appreciate your feedback on the Nest Cam (battery). We hear your concerns, and we’re sorry that your experience is below your expectations. We’d be happy to share this with the right team as we’re constantly looking to improve the reliability, usability, and use of various features. Meanwhile, although you can connect your camera to a power outlet with the included power adapter for continuous power to keep the battery charged, the power adapter included is not weatherproof and not intended for outdoor use. We recommend using a compatible weatherproof cable (sold separately) instead.
For any support concerns that need our attention, please contact us here and we’ll gladly help: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
Good camera, bad software
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it not knowing the camera can't be added to my other NEST cameras. In order for the GOOGLE camera and my 3 nest cameras, I would have to migrate my nest cameras to the GOOGLE camera. That can be done, but have to cancel the nest subscription and buy a GOOGLE subscription at twice the cost. I returned the camera and will repostion my others.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Freddidit. Thanks for taking the time to share your feedback with us. We do apologize for any disappointment you may be having with the move to the Google Home app, from the Nest app, for the new generation of Nest cameras. It's also unfortunate that you had to return it.
You actually get a lot more value with the new Nest Aware subscription since it lets you pay one amount for all your Google Nest cameras in your home. This includes any new Nest camera you buy, and all your older Nest cameras, rather than paying for each camera which can be more costly. To learn more about the new Nest Aware subscription, check out this link: https://support.google.com/googlenest/answer/9546397
We'd be happy to entertain any questions you have and even walk you through the migration process for your old Nest cameras. Simply reach out to our support team here: https://support.google.com/googlenest/gethelp
Excellent video quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not see a reason for so many negative reviews. It could be little challenging setup for non technical person but these days YouTube can help you with anything.
I would recommend this to a friendDoes the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for spot view. Overview distance view not the best. Also would prefer auto recording but for the price great value
I would recommend this to a friendCaught a burglar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two days after I installed them I caught someone stealing in my store, so I love them
I would recommend this to a friendNight owl
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love it, ill will recommend it and the affordable price for the best quantity cam
I would recommend this to a friend- Cons mentioned:Connectivity
Home app cannot detect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to get this camera working since i already own other google devices in my home but the Google Home app just would not detected this camera, therefore could not get to use this camera. After a few hours of wasting my day fiddling with it, I ended up returning this camera. This will give me a chance to check out all the other brands.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Dose. We're sorry to hear that your experience with your Nest Cam (indoor, wired) was less than ideal and that you had to return it. If you're ever considering Google products in the future, we recommend that you reach out to our support specialists so we can further assist you. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp
