Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 11098893
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Using as baby monitors
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using this indoors to monitor our baby. Love the fact that they are battery ones and the battery lasts a long time!
I would recommend this to a friend- Cons mentioned:Connectivity
Hot Garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money. Have owned these for barely over a year. Recently had to change wifi router and password. These will not reconnect. Multiple factory resets, days wasted trying to figure it out. Just good for dummy cameras now. Sad and pathetic. Go with any other brand but these,
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, DJmigra. Thanks for sharing your feedback. We're sorry to hear that you're having some difficulty connecting Nest Cam (Battery) after changing your router.
Nest Cam (Battery) supports 802.11a/b/g/n Wi-Fi standard and works on typical dual band 2.4 GHz and 5 GHz routers. It also supports WEP, WPA, WPA2, WPA3 security encryption. You may want to check on your router's specification and security encryption that you're using. If the issue isn't related to either the Wi-Fi specification or security encryption, then we may need to have a close look at your device. We value your experience with our products and we'd like to offer the best help possible. Please feel free to reach out to our support team for further help with your concern via our help page here: https://support.google.com/googlenest/gethelp
Best cameras
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google nest makes the best home cameras in my opinion 10/10 product!
I would recommend this to a friendGreat buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good resolution, easy to connect and very slick design.
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera and integrated nicely to Google ecosystem
I would recommend this to a friend- Cons mentioned:Battery life
Trash
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wyze makes a better camera for $30. I have contacted Google, and they want me to pay for a new one. Nest before Google was better and would send me a new one for free. Battery life is bad, camera is never on and Google has no answers.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Will. Thanks for leaving feedback about the Nest Cam (battery). We’re sorry to hear your experience has not been ideal. We’ll share this information with the right team to work on improving our products and services, including how we handle customer concerns with accuracy and efficiency. Meanwhile, we’d like to have another chance to help you, and we encourage you to share with us your recent case number so we can continue our investigation here: https://support.google.com/googlenest/gethelp
cameras are difficult
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have five cameras including my door bell. If i lose the signal in my home, its a nightmare getting them back on line. I have to remove them from my phone app, take pics of the QR codes and try to hook them up again. This is a royal pain.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, thanks for letting us know about your Google Nest Cam Indoor/Outdoor going offline. We want to let you know, there are a couple of things to keep in mind: your cameras should be no more than 25 feet away from the WiFi router and be aware that some devices can interfere with your camera's Wi-Fi signal, such as microwaves, baby monitors, and mirrors. If you have any other concerns please contact us here: https://support.google.com/googlenest/gethelp?sjid=6233883891793073660-NA
Quality cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras work well; not as good as original plug in cameras and Google app not as functional as original Nest app
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Garvin, thanks for taking the time to share your feedback. We’re sorry to learn that the new Nest Cam (battery) didn’t meet your expectations.
The new Nest Cam (battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Your patronage and satisfaction is what drives us in improving our products and services. If you have any questions or concerns, you can always reach out to our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp
Home defense
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service and in time delivery. Effortless installation
I would recommend this to a friendTerrible waste of plastic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This "sounded good at first" but didn't work out at all. I may try to return it even if packaging is messed up (worst they can say is no). Has a lot of 'neat sounding features' like face recognition, however -- within 1 day of setting this camera up, the app lost track of my camera (it was either deleted from my account or who knows what happened). I would've had to try to re-add it again. Of course, the "brilliant design idea" (Sarcasm intended) they had was to require a piece of paper with a QR code, it is very easy to lose a QR Code not on the camera itself (Amazon's Ring cameras have QR codes on the device itself, much smarter folks at amazon than google, they're efficient too I hear, best of both worlds). I cannot rely on being able to use a camera that might lose connections over and over again, with a paper card being required separate this thing is begging to become landfill. If I had to name it's worst feature, I do not spot any buttons on it, no power button, no factory reset, no pair with wifi/bluetoth/sync, none of that. If it is "charged" (as probably some google folks should be, with a crime perhaps), it does its thing and the user seems to have no "control". 1-star selected only because "0" wasn't an obvious option (if it is an option, maybe offer to place a parenthesis after the star graphic and show number selected).
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi RobWilkensLevittownNY, thank you for posting your review. We're sorry to hear that the Nest Cam didn't work out for you and that you had a disappointing experience with re-adding the device multiple times. Your feedback helps us understand our customer's preferences and needs with our products and services. We want to hear more of your feedback and you can share them here: https://support.google.com/googlenest/topic/7563191
If you're willing to give the Nest Cam another go and have additional questions or need further assistance, please contact us through this link: https://support.google.com/googlenest/gethelp
DO NOT RECOMMEND
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged for a second pair after first pair would not set up thinking first pair was faulty. Spent 7 hours on the phone with tech. It was a vicious cycle of scanning qr and returning to main page. The style is nice, i loved the options and look but these cameras are a hastle. They cost $125 for someone to install and i think thats intentional. I returned for blink and it took 5 minutes for me to hook up by myself.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Michaud, thanks for sharing a review about the Nest Cam (battery), and we’re sorry to hear of your difficult experience with the setup. We can imagine how hard you tried, and we understand that you returned it for a different camera brand. If you're willing to give Nest camera another try in the future, please don’t hesitate to visit us anytime again for any concerns that you may have and you’ll find us always available here: https://support.google.com/googlenest/gethelp
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great till you have to switch wifi routers. Ive reset it 8 times and reached out to Google. No response
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello BigBear, thanks for posting your review here. We're sorry to hear that you're experiencing some connectivity issues with your Nest Cam (battery). If you change your Wi-Fi password, name or security settings, or install a new router, you’ll need to make sure the Wi-Fi information in the Google Home or Nest app is up-to-date. If you're willing to give it another go, we recommend that you reach us through our Google Help page and let us help improve your overall experience. You can click on the link here: https://support.google.com/googlenest/gethelp
Nest Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny, battery life is much better than you would expect.
I would recommend this to a friendBackyard cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like to know it is battery operated or plug in to wall.
I would recommend this to a friendgood camera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It connects very well and provides security features.
I would recommend this to a friend- Pros mentioned:Installation
The best of tye best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way easy to install and integrate into our ADT and Google Home system. The camera is excellent as are the dual flood lights. I really like operating and customizing this for brightbess abd duration. I really like the automation feature tonadjust to our security events.
I would recommend this to a friend Works as advertised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install was pretty easy and works as advertised. No complaints so far.
I would recommend this to a friendGood camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works great outside night or day. Wireless is a plus but you do have to charge it and readjust after each charge.
I would recommend this to a friend- Cons mentioned:Battery life
Not very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very high price, the batteries doesn't last long, and doesn't work with the old nest program.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi egg347, thanks for taking the time to share your feedback. We’re sorry to learn that the Nest Cam (battery) didn’t meet your expectations.
The new Nest Cam (battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, and Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
For the battery life, it will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
If you´re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
Slick little unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slick little unit. Seems to hold a charge well, and the magnetic base is handy for temporary/semi-permanent mounting.
I would recommend this to a friend
