Customer Ratings & Reviews

I have nest hubs, thermostats, smoke alarms, and doorbells. I so badly wanted to replace my arlo cams with nest cams. After a year with the nest cams, I’m going back to Arlo. The nest cams are slow to access, have poor battery life, and really just unimpressive.

Great camera, extremely clear picture, long battery life. The best part is with the magnetic mount the camera is 100% adjustable up, down or side ways. You can’t do that with a stationary camera.

Very easy to install and activate. Excellent video quality.

Easy to install and great video quality as you can expect from Nest cameras however the lack of support for these new cameras with the Nest App is a massive disappointment. Maybe when the Google Home app catches up and I can see all my live views on one page again it will feel like a one stop solution again.

Cameras are great but battery life if a little iffy

I'll start this out by saying I am a huge user of Google hardware products. Many Pixel phones, earbuds, Google Wifi, 2 Nest thermostats and several Nest Cam IQs. Generally super happy with them across the board. Then we get to the new Nest Cam Battery. Was super excited for it since one of my Cam IQs died (and with warranty that's too short). Ordered direct from Google, huge mistake there and should have purchased from BBY so I could have returned it. My biggest gripe is that one MUST use the Google Home app to setup and control the new battery cams. As many other users have complained about this issue, I can also attest that the Home app is a terrible, terrible experience. Gone are the days where clicking on the Nest app brings up the camera feeds right away. Now you need to click on the Home app, then click on the Camera button and hope the cameras "connect." Also, if my battery cam is not plugged in I understand that it's not powered all of the time to conserve battery but don't you think when I click into Cameras in the Home app that I want to see that live view as well? And then there's the online experience. Why remove the ability to view the footage on a PC????? I use that feature at least once a month and it's invaluable. Oh well, guess Google knows better..... And there's no time stamp within the Home app so god forbid I need to send footage to someone they'll just need to guess when the recording was from. And finally, it's 2021. Why can't we have a 2k or 4k camera? BK P.S. for the Google person that reads this, I don't want your typical form response that you're always listening. I don't believe that so don't waste our time with a canned response. Just please get this feedback to the product team so they can understand what paying customers think of their product they released too early and without much though.

First off, great service from Best Buy! Secondly, cameras are great. Wonderful picture, great audio, such a great experience!

Works perfect for what we wanted. We put it up with a little over half a charge and after a little over a month is when we finally had to charge it back up. Video quality is good. Sound quality is decent. I recommend

AVOID this Google product! Battery for Google camera lasted only 7 DAYS! Two different Best Buy sales people told me the Google camera battery would give me approximately 6 months with a short recharge. The Google camera battery lasted only 7 days. I installed the Google camera over my driveway, and set “motion" to only detect “vehicles" and “people." Best Buy won’t let me return this product after 15 days from purchase, so I’m stuck with this junk (it sat in the box a week before I was able to install). Best Buy and Google should be ashamed of this pathetic product. I can’t believe anyone at Google (or Best Buy, for that matter) would put a stamp of approval on this product. I will never buy a Google camera product again, their batteries can’t be trusted. Based on Best Buy’s terrible sales advise and return policy on such a terrible product, I don’t know that I could ever trust purchasing from Best Buy again. AVOID!

We've been very happy with these cams. Very easy to setup and stable.

Easy install and does a great job. Lots of features available through the best app or google home app.

Picture quality excellent! Battery life excellent! I get close to 4 months on a charge. Camera is only on when motion is detected.

Work well. Batteries last a good bit if not on live feed . Picture quality is good too

I agree with most of the other reviews that this camera is a giant leap backwards. Google has owned Nest for 7 years and still can't figure it out. I'm shocked they put this thing out there as a "new" camera. Do yourself a favor and look at a different camera system. Google has run Nest into the ground. Just like others have said buying any of the "new" cameras will force you to use the Google Home app which is complete garbage compared to the Nest app. With the Nest app I can open the app and see all of my cameras instantly. Not so easy with the Google Home app. They try to make it look like a "one stop shop" type of app but in reality they are just trying to sell you more services. Google should be ashamed they put out a product like this and called it "new". The quality is the same as my 6 year old cameras which says a lot. I have been a subscriber to Nest Aware since it came out and products like this make me want to jump ship to a different camera manufacture. I had a Nest IQ 4k Outdoor camera and it went bad just outside of the warranty so they wouldn't do anything for me. The sensor went bad so the video was pink/purple instead of color. A quick search of the problem online and you will see it's a known issue. They suggested I buy this piece of junk in it's place. This is the highest quality outdoor camera they offer and it's a complete travesty. I understand some people will want a battery in the camera and I can see how that would be helpful. But the fact that I can just walk up to the camera, grab it quickly and walk off is a complete joke. If your camera is within arms reach or a jump, someone can just walk off with it. That kind of defeats the purpose of a "security camera". I'm honestly still in shock they are selling this product. One of the largest companies in the world and this is what they come up with after 7 years in the game???? I think that is pretty much a red flag of things to come…… Also, to whomever reads this from Google. Save me the canned "Please contact customer service and we would love to help you" reply. I tried that and you told me to buy this camera. Shame on you!

WOW, this is super clear, and very clean. The camera itself is much bigger in size from what I thought it would be, but once you mount it you will forget about it. The installation is easy, and fast, no issues. The cool features: The camera turns off when it's not on the mount. It charges really fast. Has and option for a stand, and long cable to keep it plugged across a longer distant for mounting. It's battery operated, and it last for a long time on battery from my usage. This is a must have if you need some form of security, and or viewing your home from afar. Create an activity zone for more alerts if you need to. There are no fees when using the record function, and you do not need to use the internet for recording. I love it...

Works well. I bought one in January 2020 and the tech said it was burned out after a short period of time. New one works well

Awesome cameras these things work like a charm and have amazing picture wuality

Great camera! Very easy to install & set-up! Add a solar panel so you don’t have to keep taking it down to charge it!

Setup is easy with the QR Code. The video quality is good, it's only 1080, but that is all that I need. Battery life is also good. I don't like that you can not turn off the LED light and a chime goes off prior to 2 way communication. These features are configurable for other cameras I currently own. The field if vision is also pretty bad. 3 hours of video history is pretty lousy, I can not rely on that if I take a long trip out of town. Basically you're being forced to get a subscription. There are more cons than pros with this camera. This camera would make a great baby monitor, but I wouldn't use it for security.

Great camera and easy to set up. In order to get the longest battery life I adjusted the settings in app. I truly enjoy how easy setup was. Looking forward to adding more camera to my home.